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Brandon J | Overall Experience
Customer Reviews for Crossroads Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was very happy
alice c | Overall ExperienceFriendly and helpful staff at the office and all people who work there are very helpful in rentals and storage spaces needed
BUTCH D | Overall ExperienceJust want to say that for the time that I used this facility for about 5 years I was very satisfied, excellent service and a staff that was very friendly and knowledgeable, thank you guys very much enjoyed your service. Jerry H Leyvas
JERRY L | Overall ExperienceNo issues. Great service all the way around.
Lloyd R | Overall ExperienceNo problems with this unit.. rented it for several years as we are snow birds and didn't want to haul all of our stuff back and forth from Ohio. With plans changing we no longer needed the unit.
William S | Overall Experienceclean safe storage thank you
TIM P | Overall ExperienceSeal at base of unit was virtually useless, rotted away, easily 20 years old. My belongings were alway heavily coated in a thick layer of fine dust/desert sand - HEAVILY. And this is even after I put layers and layers of sheets and tarp over all boxes and tubs! I understand some is expected as it is a desert environment, but, it was really excessive. I mentioned this one or twice to the office, but no change. Given that I was there 19 years you'd think they would remedy it...
CARLENE B | Overall ExperienceVery courteous and knowledgeable staff. Facility was very well maintained. Thanks very much.
Joelenna M | Overall ExperienceGreat facility, great staff!
Jim B | Overall ExperienceThis was very convenient to where we lived and the people were always friendly and it felt very secure and we didn't have any sort of bugs in our units and the grounds in the units were clean. Very highly recommend this.
DOUG S | Overall ExperienceI had 2 units there for 5 months and no problems, friendly people running it :)
Michael B | Overall ExperienceI had rented there is the pass. Great clean place. And friendly staff
Delores C | Overall ExperienceNice friendly people.
Paul S | Overall ExperienceEveryone there was super nice and helpful and I the storage units were great I would definitely recommend cross roads storage units
Cindy B | Overall ExperienceGreat place, clean, safe, and staff is awesome to work with. Kept my stuff safe for 2 years!!
Mark Z | Overall ExperienceGreat!
Tallulah S | Overall ExperienceYes if I ever need a storage this will be the first place I’ll look for sure. They where every helpful too. And yes I would recommend it to all of my friends for sure. Once again thank you so much. 5 starts for sure. Sue Tellez
Susan T | Overall ExperienceAccess hours to facility very convenient. The whole facility very clean and upkept. Security is great and very friendly staff. Five star rating! I recommend Crossroads Self Storage!
VINCENT C | Overall ExperienceWonderful staff in time of need!!
Annmarie B | Overall ExperienceLisa and Jim were awesome to work with.”⭐️⭐️⭐️⭐️⭐️ Had my storage room for 4 years and they went above and beyond to help with any questions I had. I highly recommend this storage facility!!!
kathy l | Overall ExperienceSpent 8 months there and always found the owners & worker very easy to work with and always ready to help in anything, including rental of the trailers.
Dudley N | Overall ExperienceAlways a friendly environment I have had a storage unit here now twice and they always had great customer service
Marcos C | Overall ExperienceThanks for a great and secure storage facility.
Elizabeth L | Overall ExperienceGreat place for storage
Jerzy Z | Overall ExperienceLisa was the best! & Jim was always helpful. I only left due to medical stuff.
MIKE M | Overall ExperienceGreat staff always helpful, my close out was so fast I was very impressed. Will definitely use again if needed.
Ervin J | Overall ExperienceWe utilized this storage facility for 2 1/2 years. Never any problem at all. No rodents, snakes, etc.
Wayne H | Overall ExperienceStorage rooms are clean and easy to access. Prices are decent. I recommend them to you!
Erin M | ReservationThe office ladies were fast and efficient. The unit was clean and ready to go. I booked the unit only one day in advance so felt lucky reaching such nice people. Thank you.
JUSTIN L | ReservationClean and the manager is friendly
Paris R | ReservationQuick and easy process
Jonathon A | ReservationJust a small town little storage yard. Kept clean, nice office staff. Hard to get truck around with so many parked cars and trailers.
Emily S | ReservationClean units, good security, friendly staff (worked with Brad), comparative pricing.
Michelle S | ReservationNice security setup, friendly staff, wide rows between locker units.
Michelle S | ReservationActually had to delay my move but Nancy was super helpful and looking forward to getting a unit from them.
Robert P | ReservationExcellent facility and easy access.
STEVEN P | Overall ExperienceStaff was very nice and easy to work with, Very observant.
al c | Overall ExperienceWhen i was taking my stuff out i made one load and took my lock with me cuz my stepdaughter was going ti get What was left and before i could even get home with my load they called me and asked about.
timothy a | Overall ExperienceFriendly staff and easy to move in.
Jessica L | ReservationGreat people and easy to move arrownd
Sergio A | Overall ExperiencePeople working there were very nice and helpful.Unit nice and clean, great experience.
Peggy A | ReservationVery courteous and helpful customer service.
Geoffrey S | ReservationThey are very nice, understanding, helpful
VIOLA F | Overall ExperienceVery nice and secure facility for storing my 5th wheel trailer. When in contact with the staff, they were very helpful and pleasant to converse with. I would recommend the facility to anyone.
KEVIN P | Overall Experiencenice manager and really helpful, thanks
ERVIN H | ReservationNo problems with our move in. Lady who we talked with was very nice.
MATTHEW k | First ImpressionsCustomer rep was professional friendly polite and the experience was great.
OMAR M | First ImpressionsThe office staff are very accommodating and helpful. I like the security features.
SUSANNE J | First ImpressionsFriendly, helpful facility. Was pleasantly surprised that there was electric in unit, which made plugging in a lamp, for an after dark move in a lot easier. Thank you.
Privacy R | First Impressionsvery helpful staff thank you
Privacy R | First ImpressionsJim and Lisa helped me out so much. Did all the work left me with NO headaches. Thanks!
Privacy R | First ImpressionsMike was awesome and helped out in every way he could.
Privacy R | First ImpressionsI was immediately put at ease after meeting Jim. He went over every detail of how the unit operates, assuring me my belongings will be safe. I will highly recommend Crossroads.
Privacy R | First Impressions