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RONALD D
Customer Reviews for Cussetta Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very convenient for after hours drop off. Check in was a breeze!
OSBORNE DThis was the site Uhaul recommended for the time and date of my drop-off. The site was closed and locked up. I had to leave the trailer in front of a chain-linked fence. Would have been nice if I had been told the site would be closed. Poor communication.
ARTHUR AAgain, I was not given my $50 discount
GILBERTO RGreat location-easy hook up
OSBORNE DThey had absolutely no personnel to assist with unhooking the trailer. I am a 55 year old woman that had to do it myself.
Stacy PMy favorite place to rent a trailer!
Joshua HUpon dropping the trailer off there was no one there. We had to leave it and pray everything was okay.
Christopher DThe tire had a nail in it
Gina SThe agent at the local was very helpful.
Lynn Wother than the fact that theres no return receipt the lady was nice but not due to her i will not recommend anyone believe the gimmicks that uhaul states
Timmy lEasy turn around and plenty of room to back in
Andy HAt the Auburn location i usually go to they hook the trailer up for you. At this location you have to hook it up yourself. It was very heavy. Also I was going to have to pay twice as much to leave it in Auburn after I was done. will make sure to make a reservation next time!
robert pVery disappointed in Uhaul. We booked our trailer several weeks in advance in Auburn, Al. When we showed up, we were told they had given away our trailer. Without notifying us, they changed our pick up location to one 25 miles away.
William DBetter communication with client.
Andrew E