So friendly and helpful. I always rent here.Clarence F.
Customer Reviews for Custom Auto World
(U-Haul Neighborhood Dealer)
Alliance, OH 44601
Services at this Location:
- Mon–Fri8:30 am–6 pm
- Saturday8:30 am–5 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Vickey R.
Customer did not leave a comment.Kevin W.
Customer did not leave a comment.Bruce A.
Customer did not leave a comment.jim P.
Customer did not leave a comment.Tim A.
Roger is the best uhaul store operator ever!!Brad M.
Customer did not leave a comment.Keven W.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.Robin B.
Customer did not leave a comment.Jennifer G.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.David V.
Blake was awesome!!Gary L.
Roger "never" fails to impress!!Brad M.
Excellent customer service and equipmentjeffery R.
Roger is always on top of it!!Brad M.
Customer did not leave a comment.ROBERT A.
Customer did not leave a comment.Joshua B.
Roger has everything covered!!Brad M.
Customer did not leave a comment.Todd S.
The gentleman who helped me was the best. Very informative and funny. He was patient when I was not. I would recommend this place to anyone. Thanks again!Jeff G.
Customer did not leave a comment.Jenny P.
Yes truck was very clean. But on the return trip it overheated in canton. AAA mechanic could not figure out what happened. Nothing leaking, just completely empty on coolant.Mark M.
Customer did not leave a comment.Glenn P.
Customer did not leave a comment.Devon D.
This is the ONLY place I call when I need to rent a moving vehicle for any reason.Kevin K.
Always great nice to customersKayla W.
This was the most convenient and easiest UHaul service I have ever used! In and out was fantastic, vehicle in great shape, staff was awesome!Keith H.
Roger has "everything covered , "always "!!Brad M.
Your Alliance ,ohio Location is AWSOME, Roger and Dan represent u-Haul very well, a pleasure to do business with.thanksPhil C.
Just keep doing what you're doingPhil C.
None, very helpful and friendly.Laurence G.
Customer did not leave a comment.karen C.
Roger has everything covered as, "always "!!!!!Brad M.
I've rented at other places before but none can compare to the quality of service you get at Custom Auto World U-Hual rental. Roger should be highly recommended for his work.Phil C.
Customer did not leave a comment.Dustin E.
Customer did not leave a comment.Travis R.
Customer did not leave a comment.Adam W.
Customer did not leave a comment.Harry P.
Customer did not leave a comment.Ronald M.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.Karen R.
It was quick and easy! Owner/Operator was very friendly and I was out the door in about 15 minutes!TAMARAH G.
This is my go to place when I need to rent a van or truck. They do a great job. Very courteous, easy to work with, they try really hard to make sure that everything is perfect for the customer.Kevin K.
Customer did not leave a comment.Kevin S.
Customer did not leave a comment.John H.
What an excellent place to rent from, the gentleman went way above expectations.stephani H.
There's nothing to change when Custom Auto World earns five stars!!!Brad M.
Customer did not leave a comment.Barbara K.
Customer did not leave a comment.DONALD C.
Lower pricesjason B.
I always receive exceptional customer service from Blake. I would rather go out of my way to use Blake than go somewhere else.Marci B.
Customer did not leave a comment.Sean C.
No changes needed!! Roger has everything covered!!Brad M.
Customer did not leave a comment.Dion W.
Customer did not leave a comment.Lawrence K.
Customer did not leave a comment.dave S.
Customer did not leave a comment.Stephanie M.
Customer did not leave a comment.Diane G.
I've been using this company for over 6 years now, and I've been treated extremely well and I've referred my family and friends to use this company. They treat people with respect and the UHauls are always clean and ready for use. This is a guaranteed place to rent a UHaul and plan your next adventure in advance.tabatha P.
Communication was good and they have a nice inventory to suit your needs No issues with the rental truck eitherlatecia W.
Short simple and sweet made my busy day lighterMichelle H.
Amazing service! I would absolutely recommend!!!Lori H.
very friendly and thoroughJesse H.
Customer did not leave a comment.Jeremy H.
Customer did not leave a comment.Olivia C.
Customer did not leave a comment.Lewana T.
The u- haul was detailed on the inside. So clean! Awesome service! Thank you!TOM W.
No matter who I've talked to here, I'm greeted with smiles and great service. I will recommend anyone to go here. Thank you so much for an easy experience. Happy Holidays to all.Cathy L.
Blake was so nice and helpful! Awesome customer service. Will highly recommend!Laura S.
Great customer servicetimothy S.
Customer did not leave a comment.David H.
Customer did not leave a comment.john R.
Customer did not leave a comment.Russell G.
Yes the person who checked me in was one of the nicest people that I have ever dealt with.really helpful in picking up my trailer for the day.David M.
The customer care here is superb. I've rented from this location before and forgot what a pleasant human being it is that runs it. They go out of their way to treat each customer as if they and their endeavors matter as much as the profit of the company. I will keep coming back. They made a very unpleasant job a lot less stressful for me. Wonderful people!Micah T.
Customer did not leave a comment.Kerry B.
Customer did not leave a comment.Georgia C.
This location is the best! I rent here all the time and it's always a great experience.Kevin K.
What an amazing experience. I've rented from uhaul multiple times, this was, by far, the best experience.Steven B.
Customer did not leave a comment.REX U.
Customer did not leave a comment.Stephen Y.
Customer service was excellenttimothy S.
Excellent excellent experience! We read lots of reviews before renting with Custom Auto World-U-Haul. DO NOT hesitate to rent from them! Not all U-Haul providers are the same. We rented a truck for an 800-mile move. Blake ensured we had the right truck, the right equipment and everything was available at the agreed upon time. We are planning another long distance move and we will be reaching out to Blake @ Custom Auto World for another truck rental.Catherine M.
Customer did not leave a comment.John H.
Customer did not leave a comment.Steve H.
Customer did not leave a comment.Melisa B.
Customer did not leave a comment.TAMMY D.
Customer did not leave a comment.JEFFREY M.
Manger was great!Brandon C.
Customer did not leave a comment.Michael P.
Blake saved my bacon as Penske was 2.5 hours late in delivering the truck previously reserved. Blake was kind and considerate is providing me with an excellent Uhaul truck for service that very day. I will be using this location's service in the future as they were well organized. Blake's humor was also enjoyable in the stressful situation.Keith M.
Customer did not leave a comment.Diana M.
Customer did not leave a comment.Andrew S.
Great experience ! U-Haul cannot have a better location for customer service. Quick, efficient, extraordinary. Truly.steve W.
Mileage pricingGREGORY H.
Improperly hooked the 5x8 trailer to my truck, did not ingauge pin.Causing to come off from my truck as I was driving 50 mph on a busy route.Trailer shook my truck side to side before coming off in traffic Crossing center line to other side of the r oad then crossed again to oncoming traffic before coming to a stop in a ditch Could have causes death or severe injury to myself or to oncoming traffic...The guy ,the owner,who hooked up my truck admitted to myself and others that he had no idea how to use that type of pin....I have called uhaul with NO response...I need someone to know about this incident...pure neglect on his part I feel I should be compensated for this incident!!MaryBeth C.
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!