The lock box didn’t work. The dolly I requested wasn’t there.
Jennifer N
Customer Reviews for Custom Trim Of America
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people were great! We were a bit early so they didn't have a chance to have the blankets and dolly ready. We ended up stopping at a different facility to get those.
RONALD HEverything went great. While we starting checking in on the app he volunteered to help us with the return process!
Kevin OWas told incorrect information that lead to a fine
SAMUEL EGreat customer service
Paul DMy reservation did not show up in my account online. Do I was not able to confirm my truck return in the app.
Yin LThe side mirrors were terrible. The left one was mostly toward the vehicle. The right one was toward the ground and you could only see the lane by putting your left ear on the steering wheel. Everything else was great!
Nathaniel D