Quit using these small, independent sources for your rentals. This is the second time we've been forced to use them. Use the large rental centers only. They at least care about the product they're renting out. The small places are a money grab only.
SCOTT M
Customer Reviews for Custom Trim Of America
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lock box didn’t work. The dolly I requested wasn’t there.
Jennifer NThe people were great! We were a bit early so they didn't have a chance to have the blankets and dolly ready. We ended up stopping at a different facility to get those.
RONALD HEverything went great. While we starting checking in on the app he volunteered to help us with the return process!
Kevin OWas told incorrect information that lead to a fine
SAMUEL EGreat customer service
Paul DMy reservation did not show up in my account online. Do I was not able to confirm my truck return in the app.
Yin LThe side mirrors were terrible. The left one was mostly toward the vehicle. The right one was toward the ground and you could only see the lane by putting your left ear on the steering wheel. Everything else was great!
Nathaniel D