I was charged I was charged $183.00 and I was only one day late . I was told I didn't put enough gas in it and it had more then when I picked it up..ronald W.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DAVID L.
called a month ahead for reservation, then day before our move received a call saying they didn't have the 26' truck we needed. Owen went out of his way to secure another 26' truck from another location and our move went off without a hitch. Thanks for going the extra "mile" Owenbill L.
Customer did not leave a comment.TIM K.
Customer did not leave a comment.Troy M.
I shouldn't have to drive 3 hours from my house to pickup a truck.Cynthia L.
There was an Asian lady there which very hard to understand while going over the paper work.daniel K.
The owner of company in Tony did not have anyone at shop trained to help with renting trucks . Owen was in NC for death of family member & we had to set this up with Owen by phone. Bad connection and trying to get help in Tony as well. Poor experience.Kim K.
Customer did not leave a comment.jon K.
Customer did not leave a comment.Jon K.
Better communication.Bradley N.
Make sure that what you charge is the final cost. Make it easier to get deposits returned. Been over 2 weeks and haven't gotten mine backJim O.
Customer did not leave a comment.Lloyd B.
Customer did not leave a comment.Matthew K.
Customer did not leave a comment.Loyd S.
very nice peopleThomas F.
Customer did not leave a comment.mark W.
Customer did not leave a comment.Kevin J.
Where do I start will not have a repeat of this the tow dolly damaged the front of the car I could not tow my car several hundred dollars of damage wasted time & money I will not be coming back ??GALEN G.
Customer did not leave a comment.steven M.