Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were fantastic. Checked out quick and they helped me hook up the trailer. I was in and out in 10 minutes.
Hector A
Rating:
5.0
Customer did not leave a comment.
Jamal O
Rating:
5.0
Customer did not leave a comment.
George G
Rating:
5.0
Customer did not leave a comment.
MICHAEL S
Rating:
4.0
Customer did not leave a comment.
Terry M
Rating:
5.0
Easy, friendly and simple
Ernesto L
Rating:
3.0
Was not made aware that if I returned your U-Haul equipment on a day that the office was closed that there would be an additional charge of $21. Even though I let it be known that it was a one-way to another state.
marvin h
Rating:
5.0
Great customer service and so helpful!
Aja B
Rating:
4.0
The tightening equipment not working due to rust
cy d
Rating:
5.0
Customer did not leave a comment.
JULIUS B
Rating:
5.0
Customer did not leave a comment.
EDWIN B
Rating:
5.0
Really not anything, you guys was awesome!
LINDA E
Rating:
5.0
I brought the truck back the same day about 2 hours after they closed and the manager came back to let us in the gate that’s for being accommodating
Kevin R
Rating:
3.0
The place was fine, spacious, and clean. Staff was friendly. Was just stressing a little when I received a text about a week later or so that my trailer hadn’t been turned in.
Jason H
Rating:
5.0
Customer did not leave a comment.
Robert M
Rating:
4.0
Customer did not leave a comment.
Peter C
Rating:
5.0
Customer did not leave a comment.
satllette B
Rating:
5.0
Customer did not leave a comment.
BRADLEY P
Rating:
5.0
Location remained open beyond regular hours to allow the trailer pickup!
Paul K
Rating:
4.0
Customer did not leave a comment.
Jacquelynn J
Rating:
4.0
Nothing
jd m
Rating:
3.0
Customer did not leave a comment.
Gwendolyn W
Rating:
5.0
Thanks for your help
GILBERT H
Rating:
5.0
Awsome customer service
VINCENT T
Rating:
5.0
Customer did not leave a comment.
Thurman Y
Rating:
3.0
Not sure if it was the Uhaul systems or the tire shops systems but picking up my Uhaul took a long time. The attendant at the shop kept telling me the systems were always slow and we were almost done. Other than that, the equipment was great and I found myself having to extend my rental which was super easy over the phone.
NANCY O
Rating:
5.0
Customers service was excellent from phone contacts & checkin associate. Help make my move a lot less stressful. Continue to train your associates with great customer care skills. You really don’t see it too much anymore. It makes a difference.
Blessing To Your Uhaul Family!