Demetria was quick to correspond by text and let us know where to park the truck on the day of our drop-off. The location was very convenient and well marked with a UHaul flag. There was not a need to see inside, as there was a slot for the keys. Demetria went above and beyond the call of duty when she helped me get back an item I had left in the truck. A great experience overall with UHaul. Thanks so much!
KIMBERLY S
Customer Reviews for DDFingerprinting & Lab Servies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The U-Haul app needs a complete overhaul, the UI is clunky and often crashes.
Emily RDemetria was awesome. Great customer service with attention to detail.
JEREMY GThe location had a difficult lock to manage and it took more than 30 minutes to both pick up and drop off the rental because of the app.
Jonathan BThe pickup location was just ok. The staff was very friendly and helpful but the location is a whole in the wall office. If I wanted to add any equipment (two-wheeler or blankets) I could not. The truck was clean enough but answering yes was a stretch. The location is ok but hard to find. This is NOT a full service U-Haul location.
Sonja WDidn’t realize it was just a pickup location
Jeffrey W