Customer Reviews for DaCo Fasteners
(U-Haul Neighborhood Dealer)

165 reviews

366 SE 1st Ave   Ontario, OR 97914
(Located right behind Taco Bell in Ontario closed daily from 12pm-1pm)

(541) 216-6038

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(541) 216-6038

366 SE 1st Ave
Ontario, OR 97914
(Located right behind Taco Bell in Ontario closed daily from 12pm-1pm)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Jason was great very helpful. I have already recommended him to friends and family.

Crystal K. 
Rating:
5.0

My only complaints are with the Uhaul website. It didn't show my reservation the first time I made it, so I made a second one. They weren't going to have the trailer I needed at my preferred location so the reservation got changed. Then when I arrived to pick up the trailer, the guy couldn't utilize that reservation. Every person I talked to along the way was super nice and helpful, it just seems like the website is full of glitches?

Amanda P. 
Rating:
3.0

Customer did not leave a comment.

Joseph J. 
Rating:
5.0

Customer did not leave a comment.

AMANDA P. 
Rating:
4.0

Customer did not leave a comment.

KELLY B. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
3.0

Customer did not leave a comment.

Brad R. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
3.0

The location was fine, the customer service person I dealt with on the phone prior to my pick up was not extremely helpful and I did not appreciate the poor compensation for my troubles

Andrea C. 
Rating:
3.0

Was an after hours drop off.

Ivy K. 
Rating:
5.0

Customer did not leave a comment.

Paula L. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
3.0

Needs weekend hours

James W. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Great personell and service. Highly recommend their location for you next rental!!!

RANDALL M. 
Rating:
5.0

Customer did not leave a comment.

Katherine S. 
Rating:
1.0

I thought the truck came with a ramp so I show up to load the truck with a dolly and had to load the truck one box at a time now I have a injured back, and I was over charged higher than when I reserved online??

Jeffrey H. 
Rating:
5.0

Very helpful. Customer service was beyond what I expected. I forgot how much nicer and helpful people are in that area

Matthew F. 
Rating:
3.0

This guy was cool!

JASON TRAVIS H. 
Rating:
5.0

Customer did not leave a comment.

emily B. 
Rating:
5.0

Great truck drives like a Cadillac

Mickey J. 
Rating:
5.0

Customer did not leave a comment.

kAYLA M. 
Rating:
4.0

Customer did not leave a comment.

GERALD C. 
Rating:
3.0

Customer did not leave a comment.

Laura B. 
Rating:
3.0

Customer did not leave a comment.

Fidel L. 
Rating:
3.0

Customer did not leave a comment.

Amanda T. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Ross N. 
Rating:
4.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Customer did not leave a comment.

AMBER H. 
Rating:
5.0

Friendly and very experienced

robert M. 
Rating:
5.0

Customer did not leave a comment.

peggy R. 
Rating:
5.0

This site was amazing!

Jaime D. 
Rating:
5.0

The front tires were worn out on the outside tread on both sides. The tires were both bald on the outside tread, I made it but it was unnerving!!!

Jerry W. 
Rating:
4.0

Everything was fine. Thank you

Agustin M. 
Rating:
5.0

She took the extra time to be sure lights worked.

ramond B. 
Rating:
5.0

good service

David S. 
Rating:
3.0

I rented for just three hrs but had to pay for 24 you should have a better deal.

Agustin M. 
Rating:
5.0

Nothing to change. Offered information on my purchase.

Debra S. 
Rating:
5.0

Customer did not leave a comment.

Fred G. 
Rating:
5.0

My friends used 2- 26' trucks & I drove for them. The personal was very helpful & equipment ran excellent.

james D. 
Rating:
5.0

Customer did not leave a comment.

Anton N. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Everything fantastic . Jason is very knowledgeable.

RAUL M. 
Rating:
5.0

Customer did not leave a comment.

mike M. 
Rating:
5.0

I had to drive 60 miles to a different location to pickup the trailer I ordered 3 weeks in advance have product at the location that it was ordered to be at

michael O. 
Rating:
3.0

Customer did not leave a comment.

RHONDA M. 
Rating:
5.0

Customer did not leave a comment.

charity S. 
Rating:
5.0

Customer did not leave a comment.

Duncan T. 
Rating:
5.0

Always a great experience with Jason . Friendly staff , equipment is always up to date . Everybody goes to his store to rent equipment great location easy in easy out . Highly recommended!!!

RAUL M. 
Rating:
5.0

They got us what we needed even though we didn't reserve a vehicle.

Jack B. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
5.0

Excellent customer service . Great family enviroment . Equipment is always top notch . 5 stars

RAUL M. 
Rating:
5.0

I love renting equipment from this location 5 star and two thumbs up. Excellent customer service clean location.

RAUL M. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

lylee R. 
Rating:
5.0

Customer did not leave a comment.

Lorenzo L. 
Rating:
3.0

Dealer was closed when trailer was dropped off.

ANDREW L. 
Rating:
5.0

Customer did not leave a comment.

linda S. 
Rating:
3.0

The employee who we returned the trailer too was too busy sitting around to go and inspect the trailer so we got a call 4 hrs after dropping it off asking why we hadn't brought it back yet. That was frustrating.

Justin C. 
Rating:
5.0

Customer did not leave a comment.

Raymond G. 
Rating:
5.0

Customer did not leave a comment.

Raymond G. 
Rating:
5.0

Customer did not leave a comment.

Brenda M. 
Rating:
4.0

The pickup was smooth and uneventful! The drop off ruined my happy moving experience when the CARTHAGE Missouri U-Haul agent charged my debit card nearly $26,000. Then blamed everyone but herself for it. Horrible horrible. She was rude, lacking any compassion towards the road-weary. Never had an issue with Uhaul before this. She ended our moving experience bitterly. Truly

Barbara N. 
Rating:
5.0

It was hard to find as there are several small business in close proximity. The customer service was fabulous.

johna R. 
Rating:
4.0

Customer did not leave a comment.

Seth G. 
Rating:
5.0

Amazing customer service. Helped me un hook and made sure I had all my questions answered.

richard sydnor R. 
Rating:
4.0

Customer did not leave a comment.

Shannan M. 
Rating:
5.0

Customer did not leave a comment.

Todd A. 
Rating:
4.0

Quick drop off.

janet W. 
Rating:
4.0

Very friendly and helpful.

Priscilla L. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN Y. 
Rating:
5.0

The staff was friendly and professional

kevinia F. 
Rating:
4.0

Customer did not leave a comment.

Stacey B. 
Rating:
5.0

Great customer service where I picked up the trailer. I would like to thank U-Haul traffic department for helping me out when the tires I was suppose to haul back to Washington fell through. They let me return the trailer 2 hours later and just charged me for in town use. And refunding me the balance. Thank you!

joseph N. 
Rating:
5.0

Customer did not leave a comment.

mike A. 
Rating:
3.0

Customer did not leave a comment.

Dennis E. 
Rating:
5.0

Customer did not leave a comment.

Rick S. 
Rating:
5.0

Customer did not leave a comment.

Al H. 
Rating:
5.0

Thank you!

WADE F. 
Rating:
5.0

Customer did not leave a comment.

DIANNA W. 
Rating:
5.0

Customer did not leave a comment.

debbie S. 
Rating:
5.0

Great customer service, very Knowledgeable

RICK L. 
Rating:
5.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Jason saved me. After my car broke down and I couldn't find any rental cars in Ontario, he stayed after closing to make sure I could get a truck in order to get to Boise. He went above and beyond to help and I truly appreciate it!

RICH B. 
Rating:
5.0

Great group in the office. They have my business.

Brenda O. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

paul W. 
Rating:
5.0

Nothing,it was quick and easy. Thank You.

Kenneth B. 
Rating:
1.0

We waited 15 minuets after the closed for lunch sign said they would be back before we left to finish our errands and come back to do the return. The man at the counter was so busy he took my info and did not do any inspection with me. I was told I would receive an email but still have not. I am not aware if he took the cleaning fee off. The fuel was filled past the received point but I am unaware if there was an additional charge due to only being at 1/4 tank.

Wendy G. 
Rating:
1.0

Customer did not leave a comment.

lavern S. 
Rating:
5.0

Customer did not leave a comment.

MAXWELL T. 
Rating:
4.0

Good experience, good truck, rental person was very nice and helpful.

Brian A. 
Rating:
4.0

Customer did not leave a comment.

Will T. 
Rating:
4.0

Nothing, the U-haul representative went out of his way to help with what i would need to connect the auto dolly, electrical and mechanical. I appreciate the help and the good service.

JAY S. 
Rating:
5.0

Excellent customer service. Employees went out of their way to accommodate our needs by coming to the store after hours to assist us.

REID K. 
Rating:
5.0

Holiday weekend rental return, so staff wasent available at time of drop off, drop box was easy to find and lots of room to park. Phone conversation next day with daco fasteners was good. Staff took care of reservations quickly. Website for check-in wouldn't work on phone till later that night, and was confusing with info in another language for the main site. Finally got it to work from home later. This was not the fault of staff at daco fasteners, just a problem with the website.

Aaron R. 
Rating:
5.0

Very helpful.

Joyce H. 
Rating:
5.0

Jason Kelly was really helpful, he is really knowledgeable and even with not having the truck that I need it on his lot, he got it for me and had it on time. Please keep doing what you are doing. Thank you... Franky Magana

Frankie M. 
No reviews have been submitted for this location.

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