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Rebecca C.
Customer Reviews for DaCo Fasteners
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
These guys went above and beyond to help me when my trailer broke down across the street from their location! I am a recent widow and senior citizen and they rescued me!! I can't tell how much I appreciated their help!!!!
jennifer J.Good customer service. Had a good experience overall. Thank you.
Amanda M.Jason was great very helpful. I have already recommended him to friends and family.
Crystal K.My only complaints are with the Uhaul website. It didn't show my reservation the first time I made it, so I made a second one. They weren't going to have the trailer I needed at my preferred location so the reservation got changed. Then when I arrived to pick up the trailer, the guy couldn't utilize that reservation. Every person I talked to along the way was super nice and helpful, it just seems like the website is full of glitches?
Amanda P.The location was fine, the customer service person I dealt with on the phone prior to my pick up was not extremely helpful and I did not appreciate the poor compensation for my troubles
Andrea C.Was an after hours drop off.
Ivy K.Needs weekend hours
James W.Great personell and service. Highly recommend their location for you next rental!!!
RANDALL M.I thought the truck came with a ramp so I show up to load the truck with a dolly and had to load the truck one box at a time now I have a injured back, and I was over charged higher than when I reserved online??
Jeffrey H.Very helpful. Customer service was beyond what I expected. I forgot how much nicer and helpful people are in that area
Matthew F.This guy was cool!
JASON TRAVIS H.Great truck drives like a Cadillac
Mickey J.Friendly and very experienced
robert M.This site was amazing!
Jaime D.The front tires were worn out on the outside tread on both sides. The tires were both bald on the outside tread, I made it but it was unnerving!!!
Jerry W.Everything was fine. Thank you
Agustin M.She took the extra time to be sure lights worked.
ramond B.good service
David S.I rented for just three hrs but had to pay for 24 you should have a better deal.
Agustin M.Nothing to change. Offered information on my purchase.
Debra S.My friends used 2- 26' trucks & I drove for them. The personal was very helpful & equipment ran excellent.
james D.Everything fantastic . Jason is very knowledgeable.
RAUL M.I had to drive 60 miles to a different location to pickup the trailer I ordered 3 weeks in advance have product at the location that it was ordered to be at
michael O.Always a great experience with Jason . Friendly staff , equipment is always up to date . Everybody goes to his store to rent equipment great location easy in easy out . Highly recommended!!!
RAUL M.They got us what we needed even though we didn't reserve a vehicle.
Jack B.Excellent customer service . Great family enviroment . Equipment is always top notch . 5 stars
RAUL M.I love renting equipment from this location 5 star and two thumbs up. Excellent customer service clean location.
RAUL M.Dealer was closed when trailer was dropped off.
ANDREW L.The employee who we returned the trailer too was too busy sitting around to go and inspect the trailer so we got a call 4 hrs after dropping it off asking why we hadn't brought it back yet. That was frustrating.
Justin C.The pickup was smooth and uneventful! The drop off ruined my happy moving experience when the CARTHAGE Missouri U-Haul agent charged my debit card nearly $26,000. Then blamed everyone but herself for it. Horrible horrible. She was rude, lacking any compassion towards the road-weary. Never had an issue with Uhaul before this. She ended our moving experience bitterly. Truly
Barbara N.It was hard to find as there are several small business in close proximity. The customer service was fabulous.
johna R.Amazing customer service. Helped me un hook and made sure I had all my questions answered.
richard sydnor R.Quick drop off.
janet W.Very friendly and helpful.
Priscilla L.The staff was friendly and professional
kevinia F.Great customer service where I picked up the trailer. I would like to thank U-Haul traffic department for helping me out when the tires I was suppose to haul back to Washington fell through. They let me return the trailer 2 hours later and just charged me for in town use. And refunding me the balance. Thank you!
joseph N.Thank you!
WADE F.Great customer service, very Knowledgeable
RICK L.Jason saved me. After my car broke down and I couldn't find any rental cars in Ontario, he stayed after closing to make sure I could get a truck in order to get to Boise. He went above and beyond to help and I truly appreciate it!
RICH B.Great group in the office. They have my business.
Brenda O.Nothing,it was quick and easy. Thank You.
Kenneth B.We waited 15 minuets after the closed for lunch sign said they would be back before we left to finish our errands and come back to do the return. The man at the counter was so busy he took my info and did not do any inspection with me. I was told I would receive an email but still have not. I am not aware if he took the cleaning fee off. The fuel was filled past the received point but I am unaware if there was an additional charge due to only being at 1/4 tank.
Wendy G.Good experience, good truck, rental person was very nice and helpful.
Brian A.