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Jeffery v
Customer Reviews for Dairy Carnival
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Absolutely nothing! The young man took care of my needs in a timely and efficient manner. He was very knowledgeable,efficient, kind, caring and listened to my needs. I had never rented a UHaul before, and he guided me through everything I needed to know as well as hooked it to my truck for me. I would highly recommend Dairy Carnival U Haul to everyone! Excellent service and quality U Haul for my needs. I'll use him again, for my needs again, for sure! Sincerely, LaVerne Joseph Venette
LAVERNE JExcellent customer service and communication even after normal business hours
JASON MMake sure the original location is open on the scheduled date and time of pickup
JOHN CExcellent personal
JOSE JGreat Service!
SAMUEL TRob is very customer oriented and located the rental truck and trailer from other locations and brought them to his location for pick up and saved me 3 hours of time. These days its hard to find this level of customer service. I would definitely use this location again if needed. Equipment comments: The truck had an exhaust leak that was a bit annoying and the power ports didn't work. I needed the power ports working for GPS and charging capability. I checked and replaced two blown 20a fuses to get them working at a cost of $12.94 out of pocket. The 15 ft Truck averaged 9-9.5 mpg fully loaded and towing a car. Overall the truck was dependable for a cross country move(2500 miles)and had zero reliability issues, The car hauler trailer was in good shape and towed nicely to the point where it was hardly noticeable behind truck. The trailer was easy to load and tie down my 21 Subaru Outback Onyx XT.
DANIEL TExcellent service every time - explains all that is required of me - easy transaction. Very professional
MICHELLE LExcellent customer service. The transaction was professional and went so smooth.
MICHELLE LThe owner was extremely nice and very helpful. Will definitely recommend this to others.
Micheal TDairy carnival was great, the app is good in concept but poor in execution. But I will use again. Dairy carnival great.
Henry BStill a great experience. Everything was quick and easy.
Bob BAbove and Beyond service
Stephen AThis location has a dedicated, hands-on owner, so he cares deeply about your satisfaction. He worked diligently to rectify our corroded light hook-up. He said to me if there was a particular type of rental he doesn't normally have, give him time and he'd get it. One of the perks of this location is, as the name indicates, an ice cream (and more) shop with generous cones.
Nicholas OThe U-Haul app was very difficult to use. Need improvements on pick up and check in sections.
Darrell HThe level of customer service was Top Notch. Very friendly service. I would highly recommend this location to all of my family and friends for their rental needs. And for an added bonus he runs a food and ice cream business right next door. The food smelled and tasted so good I ended up ordering food three times in the same day.
Albert MRob was right on time as we agreed on pickup time. He did the trailer hookup and checked that all lights were working with me. He had me do the walk around and check the trailer inside and out as the text message instructed. He was there for the return and made it easy. Really appreciate having a local person at this location on Route 20. Great experience and time saver.
GUSTAVEEDWARD JRob communicated well and was awesome to work with!
David LRob went out of his way to accommodate my family and me.
Frank RFriendly service, good location, Great people to do business with
Peter S