Customer Reviews for Dakota V Twin

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dakota V Twin

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

LAMAR B.
Rating:

Customer did not leave a comment.

John W.
Rating:

Customer did not leave a comment.

Kirk E.
Rating:

Customer did not leave a comment.

Dan B.
Rating:

Customer did not leave a comment.

Robert A.
Rating:

Customer did not leave a comment.

KATHLEEN J.
Rating:

Cigarette odor in the building is overpowering!

David F.
Rating:

Customer did not leave a comment.

Dick S.
Rating:

Customer did not leave a comment.

DONALD C.
Rating:

Customer did not leave a comment.

Lynn L.
Rating:

He is easy to deal with makes it nice to have a happy person that takes care of everything for you.

RONALD J.
Rating:

Customer did not leave a comment.

Lance H.
Rating:

Customer did not leave a comment.

jason J.
Rating:

Customer did not leave a comment.

THOMAS D.
Rating:

Customer did not leave a comment.

David M.
Rating:

Customer did not leave a comment.

Ryan B.
Rating:

Customer did not leave a comment.

MICHELE W.
Rating:

Customer did not leave a comment.

KELLEE M.
Rating:

I hope I'm never in need of renting from UHaul again-VERY poor customer service and poorly maintained rentals..not the first time we have had a bad experience that has ruined/almost ruined and for sure very much complicated travels.

tammy L.
Rating:

Customer did not leave a comment.

Dick S.
Rating:

It's just a great operation.

Royce L.
Rating:

Customer did not leave a comment.

Bill A.
Rating:

Customer did not leave a comment.

Robert P.
Rating:

Customer did not leave a comment.

Jorge M.
Rating:

Customer did not leave a comment.

Gina C.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

It was overall a good experience.

Treva Z.
Rating:

There was trash in the center console and in the cab behind the seats and cigarette ashes on the seat. We had to detail the inside including the inside window because it was so greasy that we could hardly see. Someone's used face mask and gloves were even under the driver's seat. Wrappers and trash in the uhaul, but the service person was very helpful with showing us the towing package information.

JONI N.
Rating:

this drop off place was awesome; really nice man

Kathy P.
Rating:

Pave the parking lot/entrance.

Thomas B.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

Customer did not leave a comment.

roger L.
Rating:

Customer did not leave a comment.

Miranda D.
Rating:

Customer did not leave a comment.

Joanna J.
Rating:

Customer did not leave a comment.

Stacey H.
Rating:

Customer did not leave a comment.

Bonnie W.
Rating:

Customer did not leave a comment.

Ben B.
Rating:

Due to Corona Virus the location was closed therefore it was just a drop off location.

Karm W.
Rating:

He was great!

John M.
Rating:

Web site not friendly for a walk in rental. Had to reserve although wanted to rent immediately. Rep handled it as well as he could.

Joseph F.
Rating:

Excellent service!!

Barbara H.
Rating:

Customer did not leave a comment.

Ronald F.
Rating:

Customer did not leave a comment.

David P.
Rating:

Customer did not leave a comment.

Bandy M.
Rating:

Customer did not leave a comment.

Roger T.
Rating:

Extremely professional and polite. I had no problems with the equipment and when we needed to rent for an extra day there was no fuss. I even overheard him offering to come in on his day off to take care of another customer.

Chase L.
Rating:

Very fast and amazing customer service, the gentleman that's was helping me was AMAZING!

Robert W.
Rating:

Customer did not leave a comment.

Ann K.
Rating:

Customer did not leave a comment.

Abigail B.
Rating:

This place was great! The people were very friendly and super nice! I would definitely go there again :)

Alex D.
Rating:

Customer did not leave a comment.

Wyatt H.
Rating:

Customer did not leave a comment.

LARRY B.
Rating:

Customer did not leave a comment.

Tony B.
Rating:

Customer did not leave a comment.

Chris K.
Rating:

They let us borrow an adapter for car and saved us some time and cash.

Dan O.
Rating:

Customer did not leave a comment.

Baylee L.
Rating:

Customer did not leave a comment.

Kelven L.
Rating:

Get their computers to work better, so they don't have to spend so much time on the phone with tech support.

Kelven L.
Rating:

Location was easy to get to. Was after hours when I dropped it off, so never went inside or talked to personnel.

Stacey N.
Rating:

Guy was amazing. Happy and helpful.

gibson L.
Rating:

Customer did not leave a comment.

Michael P.
Rating:

Customer did not leave a comment.

Terry L.
Rating:

Customer did not leave a comment.

Mark H.
Rating:

They don't open until 9 AM which in the UHaul business is way too late.

Russ W.
Rating:

I will not rent another truck for moving from U-Haul. I had reserved a 26' truck for pick-up in Bismarck, ND and the afternoon prior to the scheduled pick-up I was notified that I had to travel to Spearfish, SD for the truck. Since this could not be accomplished in time to fulfill the contracted loaders, they had to be cancelled. I was thankfully able to find a replacement at a higher cost. I also incurred additional costs in personal time and money in traveling 300+ miles to pick-up the moving truck. The service from Dakota Twins was great. However the service from U-Haul is something quite different. I will be sure that everyone I know learns about the shabby service of U-Haul.

Steve F.
Rating:

x

Deb B.
Rating:

Customer did not leave a comment.

William K.
Rating:

Customer did not leave a comment.

Alex D.
Rating:

We just did the drop off when they were closed

Lee J.
Rating:

Customer did not leave a comment.

Derek L.
Rating:

The truck had a maintenance issue before it was rented to me. I caught the issue, and then spent a day getting a new truck.

carol L.
Rating:

Randy was excellent. Top notch customer service.

Denis P.
Rating:

Customer did not leave a comment.

Brandon H.
Rating:

This is not a knock of Dakota V Twin, but Uhaul. Equipment was not at this location as promised, it was in a different location, I had to go there to get truck and then back to Dakota twin to get trailer. This was after inital reservation was supposed to be in Rapid City!!! HORRIBLE HORRIBLE EXPERINCE ENTIRE TRIP!!! Again not Dakota Twins fault! I will NEVER use Uhaul!!!

H Gibson L.
Rating:

Attentive friendly and helpful.

Dylan C.
Rating:

Customer did not leave a comment.

gibson L.
Rating:

Customer did not leave a comment.

robert B.
Rating:

Customer did not leave a comment.

Tara H.
Rating:

Customer did not leave a comment.

lisa W.
Rating:

Customer did not leave a comment.

Kevin R.
Rating:

Customer did not leave a comment.

Tim B.
Rating:

Very friendly and fast service too.

Brian K.
Rating:

Customer did not leave a comment.

dick W.
Rating:

Again, great people!

gary D.
Rating:

Your staff was very efficient and professional in both locations thank very much

matthew C.
Rating:

Everything was great although I believe that if someone is to carry your name and product they should also be available to return and check in these items 7 days a week . Thank you and I will be using your services in the future

Bob T.
Rating:

Customer did not leave a comment.

CHRISTI M.
Rating:

Dropped off after hours.

Robert J H.
Rating:

Quick return in and out.

Frank C.
Rating:

excellent service, thank you

MIKE K.
Rating:

Very accommodating!

Correen D.
Rating:

Thanks Randy

gordan P.
Rating:

Randal was very professional and offered me a job!

Shannon G.
Rating:

Customer did not leave a comment.

Pat H.
Rating:

Customer did not leave a comment.

keith D.
Rating:

Told me I was short blankets before he looked in the computer to see how many I had. A little accusatory. Not real friendly when I called in for extensions. Was good first Time, but when I called I he second time “ we'll you will have to call the company”. Why can't the dealer do the extension?

Elizabeth C.
Rating:

Extremely thorough, thank you

karri O.
Rating:

Customer did not leave a comment.

Leola B.
Rating:

Accidentally went to location on Colorado first. The guy in there was just rude to me - I didn't realize there was another site (which I am not grateful there was). I would absolutely use the VTwin location again but your other location is extremely unprofessional, crowded - poor access - rude guy in there - the women were nice.

Maribel S.
Rating:

Customer did not leave a comment.

mike G.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top