Customer Reviews for Dales Auto Sales
(U-Haul Neighborhood Dealer)

229 reviews

1032 S Lincoln Ave Ste B   York, NE 68467

(402) 362-5590

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(402) 362-5590

1032 S Lincoln Ave Ste B
York, NE 68467

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

Jac B. 
Rating:
5.0

Customer did not leave a comment.

Darci M. 
Rating:
5.0

Customer did not leave a comment.

barry H. 
Rating:
5.0

Customer did not leave a comment.

Danielle J. 
Rating:
5.0

We wanted u haul at 8 and had to wait until 10 to pick it up.

Val L. 
Rating:
5.0

Always efficient and pleasant to work with.

Donna W. 
Rating:
5.0

Customer did not leave a comment.

Leslie S. 
Rating:
5.0

Customer did not leave a comment.

Diane B. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Don P. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
5.0

Nothing... excellent customer service!

johnna W. 
Rating:
5.0

Nothing, the experience was fantastic !

Michael G. 
Rating:
5.0

Keep up the good work please.

TERESA D. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Xann L. 
Rating:
5.0

They didn't have a 2 wheeler or the dolly I ordered

Chris D. 
Rating:
1.0

I was instructed to drop off the rental vehicle at this location from U-Haul roadside assistance after it had broken down and to pickup a new vehicle. Female employee from this location used the U-Haul system to acquire my personal cell number to initiate a hostile phone call to berate me on where I parked the vehicle. She kept yelling for me to return and move the vehicle or she would have it towed with all my possessions. I dropped it off where I was instructed on the only flat area so the contracted movers could transfer my stuff from one truck to another, went to a fast food place to get food for myself and my family then received the call from whoever she was saying it was too close to a door and I had to move it then, and would not listen. I returned to see where the truck was and pickup the key for the new vehicle, she had left the key in a Dropbox and it took almost two hrs for her to send the combo to U-Haul. Then the next morning same person charged me ~$400 for dropping off a broke down vehicle at the wrong location according to my contract but where I was directed to by U-Haul.

MATT T. 
Rating:
5.0

Customer did not leave a comment.

Jay S. 
Rating:
5.0

Customer did not leave a comment.

Joshua M. 
Rating:
4.0

Customer did not leave a comment.

gene D. 
Rating:
4.0

Customer did not leave a comment.

gene D. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer service at drop off was excellent, highly recommend this location.

Greg M. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
5.0

Heck they really helped me out when I was in a shipping struggle with my lights. They truly represent what it means to be Nebraska Nice.

Nolan T. 
Rating:
5.0

The people at Dale's were fantastic and very helpful in providing me with the equipment needed to make my move smooth. Thank you!

Dennis H. 
Rating:
3.0

Customer did not leave a comment.

Amy D. 
Rating:
5.0

Customer did not leave a comment.

ERIC R. 
Rating:
5.0

Customer did not leave a comment.

Debra T. 
Rating:
5.0

Customer did not leave a comment.

Rudie N. 
Rating:
5.0

Always great folks to work with

Leonard S. 
Rating:
5.0

Excellent customer service; quick and easy. I will rent from this location again when I need another trailer.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Ian D. 
Rating:
5.0

Customer did not leave a comment.

Mitchell M. 
Rating:
5.0

Customer did not leave a comment.

Glen O. 
Rating:
5.0

The staff was amazingly helpful and very friendly! They also made everything super easy!

Richard T. 
Rating:
5.0

Outstanding customer service and helpful with getting everything setup and ready to go!

Cheryl C. 
Rating:
5.0

Could not be any more friendly and helpful. Great service - don' change a damn thing.

jeff J. 
Rating:
5.0

The desk attendant she was VERY HELPFUL AND GREAT CUSTOMER SERVICE!!

MIRANDA L. 
Rating:
5.0

Super friendly and helpful!

Steven B. 
Rating:
5.0

I rate them 1000 out of 1000 stars! A++

James E. 
Rating:
5.0

Customer did not leave a comment.

johnna W. 
Rating:
5.0

Very pleasant folks, great facility and would certainly recommend to anyone.

joe M. 
Rating:
5.0

All good

Terry R. 
Rating:
5.0

Customer did not leave a comment.

Kelly B. 
Rating:
5.0

Customer did not leave a comment.

Tawn B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
5.0

Dales is always excellent!

eugene H. 
Rating:
5.0

Very friendly and professional

Jennifer B. 
Rating:
5.0

Customer did not leave a comment.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

carol P. 
Rating:
3.0

Your web site would not respond after multilpe tries when we dropped off vehicle after hours.

Jody G. 
Rating:
5.0

Handled the return professionally. Smooth and easy return process and easy to backup and unhook trailer.

JIM P. 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
5.0

Customer did not leave a comment.

Raymond W. 
Rating:
5.0

Customer did not leave a comment.

JULIE A. 
Rating:
5.0

Uhaul was so understanding with some unforeseen circumstances. We weren't sure on how drop off worked when the store was closed. But after talking to a representative she walked me through the process, and put an extension on the drop off! So understanding and helpful. Definitely recommend.

GABRIEL M. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
5.0

The girl that helped me was extremely helpful and very nice! She was very professional and was able to accommodate my needs after knowing about my predicament. I don't remember what her name was but she deserves a raise! and a Starbucks if that what she drink! maybe a lunch!

Andres L. 
Rating:
5.0

Drop off key box easy location. Thanks

RANDY L. 
Rating:
5.0

Customer did not leave a comment.

john O. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Justin A. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

PAMELA G. 
Rating:
5.0

Customer did not leave a comment.

NIKKI S. 
Rating:
5.0

Customer did not leave a comment.

Clark K. 
Rating:
5.0

Good complete service.

Phillip L. 
Rating:
5.0

Friendly service. Clean easy to access facility.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

David L H. 
Rating:
5.0

Customer did not leave a comment.

john O. 
Rating:
5.0

Customer did not leave a comment.

Lennie L. 
Rating:
5.0

Customer did not leave a comment.

KERMITH F. 
Rating:
4.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Great experience

Boyd S. 
Rating:
5.0

Easy to get to and drop off.

Jordan L. 
Rating:
5.0

this is my first uhaul purchase. Will look to uhaul first now going forward. The folks at this pick up location were super kind and professional

Bhaskar D. 
Rating:
5.0

Customer did not leave a comment.

steve J. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Returned a 5 x 8 trailer at this location, the entire process was excellent.

Dean H. 
Rating:
5.0

Customer did not leave a comment.

KENNETH Y. 
Rating:
4.0

Very personable and customer oriented, if I was closer to York they would be my first choice

Frank I. 
Rating:
5.0

Customer did not leave a comment.

Lennie L. 
Rating:
5.0

Great service and very helpful. Will rent from them again.

kenneth G. 
Rating:
5.0

Everyone at this location was great and very helpful in finding a vehicle. I had more issues with the team who called to discuss reservations over the phone, they were very rude and unhelpful. However especially Stephanie went above and beyond to make it right!

abbey D. 
Rating:
5.0

Not one thing. Stephanie was professional for the check in, told me exactly was the fees were after checking in the truck, checking miles and so forth.

Debra M. 
Rating:
5.0

This location was great. The day before I got a call and was told the trailer I had reserved over a month before at a location 60 miles away was not available. I had to drive an hour to pick up a trailer larger than what I wanted for my car. When we drove in (an hour away) we saw the requested size. They were great and were able to switch out to the one I wanted. U Haul was just terrible, not guaranteeing a trailer or location. It made things incredible inconvenient before a move when time is short and you've things planned out well in advance. UHaul completely through a wrench in my plans. Luckily this location was great and they cleaned up the trailer which had just been dropped off for us. I recommend this location but not UHaul in general after this experience. Go to a company where they will guarantee the trailer for you.

Judy P. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Customer did not leave a comment.

Brian Q. 
Rating:
5.0

Incredible staff at the York, NE location. Quick on paperwork and had the right equipment on site. 10 out of 10.

Shannon N. 
Rating:
5.0

The lady checking me in went above and beyond to be helpful and considerate of me and my experience! She was amazing!

Cheryl C. 
Rating:
3.0

Customer did not leave a comment.

Joan S. 
Rating:
5.0

Customer did not leave a comment.

Randall S. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

The team member who checked the vehicle in found a discrepancy in the billing amount and fixed the issue for us. Thank you so much!!

ROGER E. 
No reviews have been submitted for this location.

Additional Services at this Location

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