Customer Reviews for Dales Auto Sales
(U-Haul Neighborhood Dealer)

141 reviews

1032 S Lincoln Ave Ste B   York, NE 68467

(402) 362-5590

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(402) 362-5590

1032 S Lincoln Ave Ste B
York, NE 68467

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service and very helpful. Will rent from them again.

kenneth G. 
Rating:
5.0

Everyone at this location was great and very helpful in finding a vehicle. I had more issues with the team who called to discuss reservations over the phone, they were very rude and unhelpful. However especially Stephanie went above and beyond to make it right!

abbey D. 
Rating:
5.0

Not one thing. Stephanie was professional for the check in, told me exactly was the fees were after checking in the truck, checking miles and so forth.

Debra M. 
Rating:
5.0

This location was great. The day before I got a call and was told the trailer I had reserved over a month before at a location 60 miles away was not available. I had to drive an hour to pick up a trailer larger than what I wanted for my car. When we drove in (an hour away) we saw the requested size. They were great and were able to switch out to the one I wanted. U Haul was just terrible, not guaranteeing a trailer or location. It made things incredible inconvenient before a move when time is short and you've things planned out well in advance. UHaul completely through a wrench in my plans. Luckily this location was great and they cleaned up the trailer which had just been dropped off for us. I recommend this location but not UHaul in general after this experience. Go to a company where they will guarantee the trailer for you.

Judy P. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
4.0

Customer did not leave a comment.

Brian Q. 
Rating:
5.0

Incredible staff at the York, NE location. Quick on paperwork and had the right equipment on site. 10 out of 10.

Shannon N. 
Rating:
5.0

The lady checking me in went above and beyond to be helpful and considerate of me and my experience! She was amazing!

Cheryl C. 
Rating:
3.0

Customer did not leave a comment.

Joan S. 
Rating:
5.0

Customer did not leave a comment.

Randall S. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

The team member who checked the vehicle in found a discrepancy in the billing amount and fixed the issue for us. Thank you so much!!

ROGER E. 
Rating:
5.0

Customer did not leave a comment.

Darius L. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Great service!

RHONDA J. 
Rating:
5.0

Customer did not leave a comment.

Karla K. 
Rating:
5.0

Customer did not leave a comment.

Ty S. 
Rating:
5.0

Customer did not leave a comment.

Cloyce C. 
Rating:
5.0

Could not ask for a better experience. Equipment was in top notch shape. Trailer had good tires all lights worked & pulled straight. Will rent from again should the need arise.

MATTHEW S. 
Rating:
4.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Very helpful. Friendly.

Shandi B. 
Rating:
4.0

Customer did not leave a comment.

Steven RJ S. 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

Experience was great.

CRAIG V. 
Rating:
5.0

The ladies in the office were awesome! The process of booking the reservation in person was easy, picking up and returning the uhaul trailer was fast. One of the office ladies even came out and put the hitch on the pickup, and made sure the lights were working properly. The customer service was exceptional, and I would definitely refer Dale's to anyone, and if I ever need to rent another one I would return to this location. Superb!!!!

Jannette W. 
Rating:
5.0

Customer did not leave a comment.

Brandon T. 
Rating:
5.0

My experience with U-haul was absolutely Great.

Bradley S. 
Rating:
5.0

Customer did not leave a comment.

Mike N. 
Rating:
5.0

Can't think of a thing, they were very helpful.

doug T. 
Rating:
4.0

Returned truck after hrs due to late start on moving cause of being given wrong truck at pickup location. Had to turn in truck online.

Darin D. 
Rating:
5.0

Very nice lady working there. Did a walk around with me when I turned the truck back in.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

The drop of place has recently moved, should put old location in database and direct renters to the new location. I nearly left truck at old location.

JACKIE G. 
Rating:
5.0

Customer did not leave a comment.

Beverly P. 
Rating:
5.0

Customer did not leave a comment.

Jack G. 
Rating:
4.0

Customer did not leave a comment.

JAMIE L S. 
Rating:
5.0

Customer did not leave a comment.

kevin S. 
Rating:
5.0

Customer did not leave a comment.

TABITHA B. 
Rating:
5.0

Customer did not leave a comment.

Mary F. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

willliam L. 
Rating:
5.0

Customer did not leave a comment.

dave M. 
Rating:
5.0

Super fast service, I was gone within minutes of arriving.

RAMON ARMANDO S. 
Rating:
5.0

Excellent service. Friendly and courteous. The employee made me feel appreciated and helped me determine what was in my best interest. I would highly recommend and use them again. Glenn

GLENN A. 
Rating:
3.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Very quick check-in and great service!

Kitti N. 
Rating:
5.0

none

tom V. 
Rating:
2.0

Customer did not leave a comment.

steve B. 
Rating:
5.0

Customer did not leave a comment.

Perry R. 
Rating:
5.0

I returned after hours and used the online return feature on Uhaul.com. Answered a few quick questions, took a photo of the returned equipment. For an easy contactless return.

William P. 
Rating:
5.0

The computer specks weren't right, I wasted to much time on a trailer that was to small for the vehicle I wanted to move. The lady at the rental location was absolutely excellent, that was the only positive thing about the experience

MAYNARD S. 
Rating:
2.0

Better customer service same treatment as other customers

Danyelle P. 
Rating:
5.0

Steph was very informative and very easy to work with!

david J. 
Rating:
5.0

Absolutely wonderful

TROY T. 
Rating:
5.0

Customer did not leave a comment.

Clint P. 
Rating:
5.0

They were very easy to work with and check the trailer back into. Very prompt and friendly. Clean establishment as well.

Jimmie H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS D. 
Rating:
5.0

Customer did not leave a comment.

Joyce R. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth D. 
Rating:
5.0

Customer did not leave a comment.

barb P. 
Rating:
5.0

Very friendly and never kept me waiting.

TATANKA S. 
Rating:
5.0

Everything was great!

Teresa D. 
Rating:
5.0

Customer did not leave a comment.

Shawn N. 
Rating:
4.0

Way to much paperwork!! I thought I was going to give you my first born. All for a tow dolly for hundred miles. We didn't have that much paperwork when we bought our new pickup. It's just plain rediculas!

roger M. 
Rating:
5.0

helpbul answering questions with what I would need for towing car.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Ron H. 
Rating:
5.0

Customer did not leave a comment.

fred K. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Marty E. 
Rating:
3.0

Just dropped truck and have not heard from them so no rating applied.

wanda S. 
Rating:
4.0

Customer did not leave a comment.

Cody C. 
Rating:
1.0

I asked for the closest drop off location for the zip code I was moving to. When I arrived in my new town, I found out there was 5 locations in town, but the orginal representative made my drip off 40 miles away, and I had to end up paying a wrong location fee because your representative didnt know there was uhauls in the town I was going. Will never use Uhaul again unless this is fixed.

Kale K. 
Rating:
5.0

Customer did not leave a comment.

Stuart D. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

The lady that was running the office was very nice , and took care of what we needed in a very timely matter awesome service

elizabeth M. 
Rating:
5.0

Nothing. U-Haul of York is great!

Stuart D. 
Rating:
4.0

Customer did not leave a comment.

Eric D. 
Rating:
4.0

Customer did not leave a comment.

heidi M. 
Rating:
3.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

Customer did not leave a comment.

Malisa D. 
Rating:
5.0

Attendant was very efficient and courteous. I would give her a high rating. Thank you

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Ben R. 
Rating:
1.0

Customer did not leave a comment.

Cheyanna J. 
Rating:
5.0

Quality service and timely manner

Julianne B. 
Rating:
5.0

Very pleasant and helpful agent. Definitely would recommend to a friend

MICHAEL P. 
Rating:
5.0

Nothing, Steph was great!

doug T. 
Rating:
5.0

Customer did not leave a comment.

byron N. 
Rating:
5.0

Customer did not leave a comment.

tim R. 
Rating:
3.0

It would have been much better if the location for pick up was not 100 miles out of my way to do so.

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

Jeremy H. 
Rating:
5.0

Customer did not leave a comment.

Anne T. 
Rating:
5.0

Was on empty

Jim P. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Nothing

Michael G. 
Rating:
5.0

Stop double charging the deposit for the rental as I know it must to have been a mistake but a hundred dollars is a hundred dollars

Sherbert M. 
Rating:
5.0

Very friendly and helpful.

Noel L. 
Rating:
5.0

Customer did not leave a comment.

RON H. 
Rating:
5.0

Friendly, fast and punctual

Andrea G. 
Rating:
5.0

Talked with personnel about where to leave trailer after hours, very helpful.

Gaylen H. 
Rating:
5.0

Customer did not leave a comment.

Brent H. 
No reviews have been submitted for this location.

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