Customer Reviews for Dales Rentals LLC
(U-Haul Neighborhood Dealer)

323 reviews

205 W Nobes Rd   York, NE 68467

(402) 362-5590

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(402) 362-5590

205 W Nobes Rd
York, NE 68467

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

VeRonica H 
Rating:
1.0

Customer did not leave a comment.

ALISSA W 
Rating:
4.0

Customer did not leave a comment.

ROBERT D 
Rating:
5.0

Customer did not leave a comment.

Shawn M 
Rating:
4.0

Customer did not leave a comment.

Jed B 
Rating:
5.0

Nothing you guys did a great job

OSCAR R 
Rating:
5.0

Service is excellent no improvements needed

Mike M 
Rating:
3.0

Way too expensive. It’s ridiculously expensive to rent an u-haul for 2 hours. Almost $200 for 2 hours is just ridiculous. It’s cheaper to rent a truck in a dealership or enterprise… I’m definitely not gonna use this service anymore.

Juan C 
Rating:
5.0

Excellent customer service. Change nothing

DEREK E 
Rating:
5.0

Customer did not leave a comment.

Sherri N 
Rating:
5.0

Customer did not leave a comment.

Kelvin H 
Rating:
5.0

Good

SHANTEL E 
Rating:
5.0

One of the nicest facilities and great customer service!

BRADLEY B 
Rating:
5.0

It was clean but it had less fuel than what was on the contract and we put in enough to put it at the day mark on the gas gauge, but we got charged for 2 gal. Not happy with that

JENNIFER H 
Rating:
5.0

everything went great

JAMES M 
Rating:
5.0

Staff was very friendly and professional. Quick turnaround on the check out.

DAVID R 
Rating:
5.0

Excellent trailer!! Lights worked well, great tires, good functioning rear door, everything was great. Yes, an A+ experience! Nothing to improve!

MICHAEL F 
Rating:
5.0

Customer did not leave a comment.

TERRANCE W 
Rating:
5.0

Explain that the pickup time is active in the app only 30 minutes before and after the scheduled pickup time. I appreciated knowing that the pickup time was flexible but would have benefited from knowing that I needed to call U-Haul to have my pickup time reset. Also, I would have benefited from know that the check out procedure involved taking multiple photos of the rental unit. Overall, it was a great help to my family to use your service!

Erik P 
Rating:
5.0

Customer did not leave a comment.

Johnathan J 
Rating:
5.0

Customer did not leave a comment.

Ed M 
Rating:
5.0

Customer did not leave a comment.

Daniel C 
Rating:
5.0

Customer did not leave a comment.

Daniel C 
Rating:
5.0

App cancelled out while uploading photos. Need to fix the app.

CHRISTOPHER G 
Rating:
5.0

Customer did not leave a comment.

PHILIP F 
Rating:
3.0

I used the uhaul app to check in and get the truck. It was not fun to use the app. It kept jumping to the start page and I had to go back and forth several times, very frustrating. I was using an Android.

Stephen B 
Rating:
3.0

Customer did not leave a comment.

BobbyJo K 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

Benjamin H 
Rating:
3.0

We cannot answer any of these questions since we were required to drop it off Sunday by noon and of course the business wasn't open and no one was there

Agnes s 
Rating:
5.0

Customer did not leave a comment.

DUANE O 
Rating:
4.0

Customer did not leave a comment.

TOBY P 
Rating:
5.0

The woman running the place was awesome!

Charles H 
Rating:
3.0

She was unfriendly.

JULIE B 
Rating:
5.0

Customer did not leave a comment.

Reka A 
Rating:
5.0

Customer did not leave a comment.

James B 
Rating:
5.0

Customer did not leave a comment.

Dustin B 
Rating:
5.0

Customer did not leave a comment.

Matthew M 
Rating:
4.0

Customer did not leave a comment.

Austin G 
Rating:
5.0

Dropped off after hours.

GEORGINA G 
Rating:
5.0

Customer did not leave a comment.

Leo S 
Rating:
5.0

Customer did not leave a comment.

Sherri H 
Rating:
3.0

Talking to them to arrange reservation was great...however, it took me 3 hours to be able to pick up the truck using the self checkout because the option for "pick up my truck" was not available in the ap and I had to wait on hold for hours for someone to change the time in the ap. They also did not include the furniture blankets or the cart I requested and paid for so I had to get them the next morning.

Jennifer A 
Rating:
4.0

Customer did not leave a comment.

BILLY N 
Rating:
5.0

Customer did not leave a comment.

Sheri P 
Rating:
5.0

Customer did not leave a comment.

Duane O 
Rating:
5.0

Customer did not leave a comment.

Keith K 
Rating:
4.0

Customer did not leave a comment.

Keith K 
Rating:
5.0

Customer did not leave a comment.

Leslie S 
Rating:
5.0

Customer did not leave a comment.

JEFF L 
Rating:
4.0

Customer did not leave a comment.

Herbert B 
Rating:
5.0

Customer did not leave a comment.

Kevin L 
Rating:
5.0

Customer did not leave a comment.

Brad M 
Rating:
5.0

Customer did not leave a comment.

Laura W 
Rating:
4.0

Customer did not leave a comment.

Linda M 
Rating:
5.0

U-Haul did not have a 26ft in my area. Had to drive an hour to go pick it up and an hour back home before we could start moving.

Diana T 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

Customer did not leave a comment.

Rollie G 
Rating:
5.0

These people are so nice and helpful

eileen h 
Rating:
5.0

Provided friendly and simple service.

Keith S 
Rating:
5.0

Customer did not leave a comment.

Amanda M 
Rating:
5.0

A++

Christopher S 
Rating:
3.0

Location was notified that the plug broke and the trailer door leaked water onto our belongs getting most things wet.

Brianna K 
Rating:
5.0

Customer did not leave a comment.

Jeb M 
Rating:
4.0

Customer did not leave a comment.

matt s 
Rating:
5.0

Customer did not leave a comment.

Joann S 
Rating:
5.0

Customer did not leave a comment.

Barbra I 
Rating:
4.0

Customer did not leave a comment.

Timothy G 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
4.0

I drove in and immediately someone came out to begin the check-in process. She was very helpful and checked everything in quickly and efficiently. I wish there had been signs telling me where to go or where to park to check-in, but because I was helped immediately it was fine. Once again lots of room to maneuver the vehicle, which was very nice.

Brennan D 
Rating:
5.0

York location did Great! Now the S. Locust in Grand Island. I am very unhappy with. 3 hour drive was a waste of my time and they gave me 3 different prices for a 10' truck. Pissed me off so bad I went with York. Going to keep my business location. Thanks Dale's Trucks for making the move with us. It was easy and done in 24 hours.

Stacy S 
Rating:
5.0

I have absolutely no complaints. All the staff in the office and on the phone at all locations were very friendly, helpful, personable, and knowledgeable. Thank you for a very good moving experience.

JOHN E 
Rating:
5.0

Wonderful service! Thanks for helping us out.

Kathy K 
Rating:
5.0

Customer did not leave a comment.

Dennis H 
Rating:
5.0

Customer did not leave a comment.

Ron H 
Rating:
5.0

Customer did not leave a comment.

Patrick C 
Rating:
5.0

Nothing....they were perfect as well.

John P 
Rating:
5.0

Customer did not leave a comment.

DEIDRE J 
Rating:
5.0

Nothing, Everything went the way it supposed to! Great service!

Tim W 
Rating:
5.0

Customer did not leave a comment.

Braden K 
Rating:
5.0

You always do a great job! Keep up the great and Caring job.

Tim W 
Rating:
5.0

Nothing. The people at that location are amazing. Super polite and have everything organized and ready. Their customer service was awesome. We’ve used that location for uhaul a few times and always will!

Thos C 
Rating:
5.0

Customer did not leave a comment.

Mary A 
Rating:
1.0

Spent one and one-half hour trying to get key from box after being called 4 or 5 times in the last week having different people tell me I was all set. I asked one of them if the left hand knew what the right hand wa doing. Everyone told me something diffeent

Raymond M 
Rating:
4.0

The back running lights on the trailer do not work. The brakes lights and blinkers worked tho. We got pulled over for having no lights driving at night.

Deon B 
Rating:
5.0

Customer did not leave a comment.

Susan R 
Rating:
5.0

The return location did a great job assisting me with the return and they were sympathetic about my poor experience with the pick-up.

Patrick T 
Rating:
5.0

Customer did not leave a comment.

Jolene F 
Rating:
5.0

Customer did not leave a comment.

Rena M 
Rating:
2.0

Didn't tell me time to bring back equipment. Ended up paying for an extra day. Unknowingly missed the deadline by a couple of hours.

Richard C 
Rating:
5.0

Customer did not leave a comment.

ron t 
Rating:
5.0

Customer did not leave a comment.

Jolene F 
Rating:
5.0

None

ANDY P 
Rating:
5.0

N/A

Gary S 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B 
Rating:
5.0

Customer did not leave a comment.

RICHARD A 
Rating:
5.0

Customer did not leave a comment.

Jac B 
Rating:
5.0

Customer did not leave a comment.

Darci M 
Rating:
5.0

Customer did not leave a comment.

barry h 
Rating:
5.0

Customer did not leave a comment.

Danielle J 
No reviews have been submitted for this location.
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