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SUMATRA J
Customer Reviews for Dana & TJs Country Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick service - very friendly people
KENNETH NTrailers are stored in a mud puddle. Man working had no interest in helping connect the trailer, I don’t think he was going to even go outside until I asked. Had to switch trailers because running lights wouldn’t turn on in original one, on second one they came on, but after hitting the road they stopped working. Spent hours troubleshooting my cars electrical and finally found a blown fuse. Didn’t blow again until trailer was connected. Look under trailer and wires have been eaten by rodents and taped together. Tape failed and caused a short.
DAVID CThe owner even backed my trailer in the back for me. Thank you.
Coy RI was told by uhaul the blankets and dolly would be in the truck. There was nothing in the truck WHY use this country store location when there is a nice uhaul store in Kernersville. Kernersville is where I asked for pick up.
EUSTINA CThis location gets 5 stars for sure! Best experience I've ever had renting a truck. Alexis is AWESOME! She is friendly, professional, and quick. The truck was clean and ready to go. I will definitely rent from Dana & TJs if/when I need a truck again. *** U-Haul however, needs to get it's sh*t together. When people reserve an APPLIANCE DOLLY, a simple hand truck isn't "good enough". This was my second U-Haul rental in a row where I reserved an appliance dolly online and arrived to find that the rental location didn't have any appliance dollies because U-Haul didn't send them any. U-Haul should know what equipment is where and if a location doesn't have it, don't let people reserve it! It's not rocket science.
Scott B