N/A
Jimmie B
Customer Reviews for D&S Forklift & Equipment Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
As usual, they could not have been more friendly! Awesome people!
TRACI SLovely people, wonderful experience overall. Thank you so much!
Charlotte BI cannot say enough wonderful things about every person at this location. I have had several conversations with them on the phone and they were nothing but amazing!
TRACI SDoug was really awesome! The vehicle that I reserved had not been turned into his facility and he was able to get me a bigger vehicle without holding up my move. He made sure to find an auto hauler with the best tires etc for my long trip.
William CSuch an easy experience! Highly Recommend this location.
Robbie CEverything was great! Business was wonderful to work with!
Elizabeth SThe folks at D & S Forklift, the authorized U-Haul dealer, were exceptionally cordial & helpful. The check-in/pickup process was quick, the cargo trailer was clean & in good condition. In the future, should I have need for a U-Haul rental trailer or truck, I’ll definitely go back to D & S Forklift.
Douglas TNo changes needed. Great service.
john dThe process was easy and simple. Keep up the good work!!!
SCOTTIE LMy experience was truly amazing!
CHARLOTTE RKeep up great customer service. Great place.
David KAlways have enjoyed dealing with the lady at this location in Bay Minette,Al. Always a smile and everything taken care of with ease. Highly recommend this location. As always U Haul does an excellent job !!!!!!!!!!!!!!!!!!
Gina TFriendly and heloful
Fran PBest service I've ever experienced at a Uhaul dealership. Thank you!!
Larry Hmy whole experience was great people y’all have working for you doing a great job thank you very much and will definitely use u-haul on my next move.
JOHNNY SVery easy to get to, plenty of room to park the rental, easy return procedure.
Shelia FJohnnie always provides excellent service.
James Rgood experience
Alice PNo improvement is needed. Customer service is excellent I will definitely choose this location and recommend them
KAREN CAbsolutely 💯 hassle free! The staff there was top-notch and went above and beyond to accommodate my needs. Plenty of trailers to choose from. I fully recommend this location for your Uhaul needs around Bay Minette.
virginia jJohnny was great and went extra mile 4 me thank u Mrs Johnny
PAMELA OVERY COURTEOUS AND PROFESSIONAL
Alese JThe Uhaul app was not working properly. I had a hard time picking up the truck and was not able to return the truck using the app. This caused me to have to make follow ups to be sure the return was recorded and I was charged correctly.
Jennifer LKeep Johnnie she is awesome!!!!!
Jean LWe needed a uhaul to haul luggage to church camp in Arkansas! The trailer we got was in amazing shape, clean and pulled really well. I was a first time hauler and it was a breeze! The customer service was amazing as well!!!! Will defiantly use again!
KAREN BEasy to drop off when returning! Simple instructions and easy to find!
Jamia PAwesome customer service!
Michael HEverything was great i didn’t even know about the u hall business in Bay Minette a friend told us because we was looking for someone to move my daughter and there it was. What i believe would help the people that don’t know about the place is that maybe the sign need to be put up higher because i did pass by it and turn around thanks
SAMUEL CVery smooth and quick pick up experience.
John MThis was the perfect location to pick up my U-Haul. It was inspected and marked before I left. Great and easy experience
Lori GEverything was so easy. The office people we eo helpful. Great experience all around and wud reccomend to everyone i know! Thx so much!!!
Lindy WVery good place to do business. The staff is knowledgeable , help full friendly. Very customer oriented. Johnny there made my experience with Hhaul Very pleasant
William CProvide a technician to install running lights and trailer hitchs and maintain/repair of wiring & trailer hitch's
Michael NGreat experience
Daryl LCustomer Appreciation rwas excellent service
Michael NNothing! Johnny made every step in the process easy. It was a pleasure interacting with her! 5 STARS!!!
JUNE BEverything was great
Terrence WDelightful people, excellent service!
Melanie KKeep doing what you are doing 👍
James FThis was the third time I have rented a uhaul from D&S Forklift - they have always been very nice and helpful. It’s a pleasure dealing with them. Planning on renting another trailer from them either this weekend or next.
James FNothing. Everything went well.. Service was prompt when I picked up and dropped trailer off.. unit was clean and performed as expected
Jason SAwesome service and Great People!🙏🏽
Phyllis BGreat customer service. I would definitely recommend them and will use this company in the future. The lady that was helping me ( I can’t remember her name) was so wonderful and competent, which I completely needed due to the nature of my move.
Michelle ASuper nice people!
Ronda MJohnny was great. She appreciated me as a customer- kinda rare nowadays
Mark HWe worked with Johnnie in Bay Minette, AL. She was in a word EXCELLENT! In a time where professionalism and courtesy seem to be on a steep decline, Johnnie was quite the opposite. She was professional, knowledgable and courteous! She asked questions that we had not thought of to ensure we had everything we needed for the trip! Give her a RAISE or at least recognize her for her excellence!
Millicent YAwesome people to rent from!
Ronda MN/A
bert bEverything was great
Annie FAlways GR8 friendly service!!
SHERRI SQuick and easy drop off. No complaints.
Roshanda PI was at the location for 2 hours while they were trying to figure out what was wrong with their equipment. I ended up having to rent a truck that cost more money than what I was wanting to spend. It was a horrible experience.
Tonya M