Customer Reviews for D&D Auto Rentals LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&D Auto Rentals LLC

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Jorgelina B. on

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Customer did not leave a comment.

Danieljoseph A. on

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Customer did not leave a comment.

Surendra M. on

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I had booked the van, from 10:00 AM to 2:00PM for 4 hours, I reached the location by 10:15AM, they told car is not ready come by 11:30 AM, I reached there by 11:45AM, still the car was not ready for pickup. I got the van by 12:30PM. I suppose to use the VAN for 4hrs instead i had come by 2:30PM as My personal car was parked on their location and I had to take the car else they will close the shop

Jerry P. on

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Patricia S. on

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very small lot. hard to get in and out. service was okay. since it's near our home we would do again if needed

Nikki S. on

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Customer did not leave a comment.

Nereida O. on

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Just a bigger sign. There was very good.

Michele S. on

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I dropped off the truck at 9pm on the day I rented the truck, 12 hours early. The drop off location charged me an additional day because they didn't log in the return until 10:22am the next day. When I called to get it corrected the lady on phone was not helpful and rude.

Kenneth M. on

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The inside of the truck had grease in the bed. It got on our mattress and I notified U-Haul and filed a claim. It was denied and I now have a mattress that is greasy and not usable. I will tell everyone I know to NOT use Uh-Haul. I am very disappointed with the follow up service.

Harry P. on

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Antricia G. on

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Nothing! Everything worked well for me :)!

John M. on

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First bad experience at a uhaul location and by bad I mean horrendous I came at the pickup time and had to wait for the manager He immediately got on the phone with a customer while he was helping me and told the person to hurry up because they were closing early We did a printed contract and when I got in the vehicle there was trash in the cab, the mileage was 39 miles more than the contract said and the tank was empty I went back in the office and asked for a reprint of the contract I was told they couldn’t do that but the woman working with them initialed the contract and hand wrote the real amount When I got my bill it showed the original wrong contract info and I was overcharged almost 50 dollars I returned twice to the location the first time I was told that nobody there could help me but the manager will call me The second time I was told to wait because the manager was in a meeting and after 15 minutes he showed up and promised uhaul would credit me This hasn’t happened I have documentation to back this up Besides the poor customer service from the start I was made to feel that even though they screwed up it was too much of a bother to fix it I was never the customer in this relationship

Potter's H. on

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Melyna M. on

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Dillon G. on

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I dropped off my rental at 10:30am. I had to call them and remind them that everything was turned in so they could end it.... I had given them they keys...... It was due at 6:30pm.

Juliana B. on

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Everything was fine

Thomas T. on

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Simply professional and inviting.

COREY L. on

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Better staff

Corey E. on

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I asked for NO safemove coverage on my reservation and it was charged anyway. My assumption is it was upsold to my unsuspecting husband so we paid $14 more than we should have.