Robert P.
The store employee was very helpful, courteous, and friendly.
Customer Reviews for D&D Rents
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of D&D Rents
Brian M.
The representatives I worked with were very helpful. I rented one of the larger enclosed trailers. When I explained that I had never towed a trailer before, they were very helpful in letting me know everything, and answered all questions I had before I left the lot.
Robert M.
Great customer service. Best Uhaul dealer in town.!
Richard U.
The check out and check in process was so quick and easy. The vehicle was clean and was perfect for our needs. The gentleman that helped me was very courteous. I highly recommend using this location.
Elis E.
I was assigned this location rather than the location I requested.
David V.
The help at D&D was way better at assistance and flexibility than regular UHaul Corporate. An excellent asset to the UHAUL team. Exempilary service to assist us during our extremely stressful move.
Douglas S.
The mobile drop off was OUTSTANDING
Mike E.
To improve would require moving to a newer area location, this location works well for a rental store, and facilities seemed clean, did not enter do to covid 19, but I will rent from here again. Seem to be great customer service...everything went smoothly from scheduling to pickup and returning. Thanks.
Stephen R.
The employee named Travis was helpful and professional. He took care of the paperwork very quickly, and hooked up the trailer and got me on my way. Very satisfied with his service.
KANDIE R.
The truck was returned to where it was when it was picked up. I was not told where to return it and was told that since it was by the dumptster so garbage was not picked up.
jon B.
The current worldwide crisis slowed the process down a bit. But everything got done in a reasonable amount of time.
Taylor S.
Called for a 15 ft truck.. there was none so I had to get a 20'. Truck was shaking me and my two year old so bad I had to call roadside assistance but was told that “it should stop on it's own.†I'm scared to death at this point since I still have two states to travel through. Then heater wasn't working, couldn't even feel my lips or fingers while driving and my son was freezing as well. Had to make an extra stop to grab blankets and had to constantly roll down window for fresh air while it was rainy through the Pass.. Called the pickup location and I heard the guy talking to someone else for two minutes without saying anything to me so I just hung up the phone since he was no help and didn't get a call back :) I stated my name as well! I thought by choosing U-Haul I would feel safe and comfortable but this was NOT the case. Will not be using their services again.
David H.
Excellent Service. Thanks
Craig W.
Quick, Efficient, and very friendly.
dan C.
The guy was very helpful and friendly. They had 4 wonderful cats there there that were friendly and loved attention. This was the best experience I've ever had a a u-haul. I wish he was a local dealer to me. I would go out of my way to do business with him.
Patrick N.
Travis, is always available to help and takes care of everything needed to drive away!
stanley B.
Gentleman I worked with was very helpful and courteous.
BRIAN G.
Was a great experience!
Tyson P.
Allow more local only trailers to the fleet for those who don't need to leave it somewhere else.
Brent W.
Work on your computer system so you quit losing reservations.
hal S.
They take good care of me that is why I come back.
Edward F.
Mr. Hood is always very helpful and makes sure i'm in good stead before I leave the store.
Al C.
Repair the oil leak on the truck
Terry H.
It would have been nice to not have to drive 45 minutes in order to get the truck and trailer I rented. There were at least 3 U-Haul stores within 10 minutes of where I wanted to originally rent from.
Danny G.
Make sure the customer is aware of the 24 hour time period for the rental. The service to me from D&D was excellent. Very good staff.
bill B.
Fantastic assistance from D&D Rental!!!!!!
RON W.
Very good service
anthony R.
good service at a fair price
Brian H.
Nothing. Staff were courteous, efficient and helpful.
William H.
The staff was very helpful!
mark P.
They did a great job, like they always do. Thanks, again.
Bob T.
Get the information correct when taking down over the phone . So the pick up location can take care of me and the other customers quicker .
Patricia B.
He was very helpful!
MARY W.
I was quite impressed with the service and the explanation of the equipment. The gentleman who assisted us was most courteous and helpful. Thank you so very much. We appreciated everything you did for us and our move.
Jason R.
back of truck had dirt in it. I returned it cleaner than I found it. Cab floor was very dirty. Employee that I returned truck to had a bad attitude and was verbally sharing it with anyone within earshot. He seemed to think that I cared that he was having a bad day.
FRANCISCO L.
Great price and service
Nick G.
customer service A+
Christopher A.
Travis is Awsome.
Heather S.
Great customer service
joe S.
Friendly, professional and helpful. A very good experience and will use them again
Barbara S.
The owner was very friendly and helpful. Did a great job.
Steve P.
Warn people about actual size of space vs trailer outside dimensions
Leroy C.
The staff was great, I called and asked if they had a small truck and they said they did so i rushed over and it was in deed there and waiting. The employee had my information pulled up when I arrived (prior rentals) and to the checkout was a snap. Returning was just as easy. Thanks guys.
Timothy C.
The gentleman who checked us in was great! The only issue we had with the truck was the ramp that was on it was for a smaller truck, which caused problems loading and unloading. I do want to say the person at the Uhaul in Moscow Idaho was horrible. Had a storage reserved there, but when we got there were told they do not have that size available. No apology- acted like it was my fault.
Shoko I.
The move was not scheduled on the correct date
jeffrey S.
I've rented from several uhaul locations in the area with good service from all, but these guys are the best!
Gary D.
They were both proffessionsal at issuing and receiving. Keep up the good work.
LARRY B.
Check truck for surging ?
Noe V.
Doesn't look like much but the guys were very helpful. Looks as though they barely started the Uhaul business.
Tyler W.
Service was superb & the truck worked out nicely
Jaymee E.
Fantastic customer service! We had actually started at a different location and that location had given our truck we reserved to another person that morning. The guy in the store was rude and not helpful at all. We were then sent to D&D. Best thing ever they were amazing helpful and friendly. Will definitely use this location again and again. Goes to show things happen for a reason. Thank you D&D
To Top