Customer Reviews for D&S Auto Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&S Auto Services

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STEPHEN J. on

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Great customer service, polite and knowledgeable. Would recommend highly to a friend. Thanks Dustin!

jarvis D. on

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dealer was 30 minutes late for my scheduled pick up. then another 15 minutes to get the rental done and on my way. the right hand retaining pin fell off down the highway somewhere letting the ramp drag down the road.

Tiffany S. on

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Customer did not leave a comment.

Roland D. on

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Once I started the online process of checking out my truck it disappeared from their computer so they did not know but I had rented hey dolly a furniture dolly and 6 furniture pads. I had to show them my online order.

jessie M. on

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Everything want very well and they were more then helpful.

Rbrt G. on

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Customer did not leave a comment.

JOHNNY S. on

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AMERICAN trailer sales was my first drop off. However there was nowhere to drop it off or a drop out box for the keys. This was a terrible experience. I received an alternate drop out location. Winch apparently made so I went over miles. Very disappointed with AMERICAN trailer sales as a drop out!

Craig S. on

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It was great. Rolled in, i had the pre-check done. Owner had the paperwork ready, helped with the trailer, and were were on our way. very easy access, nice people, and right on our way.

Cindy D. on

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you are there when I needed a Uhaul

Rose P. on

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I have used U-Haul several times in the past. They have been courteous and professional and the atmosphere clean at other locations. When we went to this location off Highway 93, I was not impressed nor was my husband. There were a bunch of guys just standing around visiting. It is an auto shop and I'm not sure if some were mechanics or customers or just friends visiting. Prescription bottles out on the counter trash was overflowing. The gentleman who was helping us was blowing in a alcohol reader showing he was not drinking, but also made a statement that he was doing it for a friend. When I reserved the U-Haul I put down a pickup in Jerome and a drop off in Twin Falls and when I picked up the U-Haul I was told that It had to be brought back to Jerome because that's what it was in the system and I did argue with him over it. He said I could drop it off in Twin Falls but I would have to pay more to do so. One guy hooked up the U-Haull to the truck. At every location that I've been at to pick up a U-Haul, they have given me paperwork to fill out to check the U-Haul to make sure there is nothing wrong with it. Make sure that the lights are hooked up correctly to my truck that there is no issues with the U-haul. None of this was done at this location, my husband had to make sure that we were set up correctly in that our brake lights were hooked up. When we started loading my husband noticed that the inside of the U-Haul floor was caving in and he had to be careful where he was stepping. I was very unhappy with this experience and would not recommend U-Haul pick-up or drop-off at this location.