Customer Reviews for D&S Carwash
(U-Haul Neighborhood Dealer)

314 reviews

1955 Michigan Ave   Alma, MI 48801

(989) 463-2338

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 4/16/2024: 9:00 am - 3:30 pm

Services at this Location:

Contact Us

(989) 463-2338

1955 Michigan Ave
Alma, MI 48801

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 4/16/2024: 9:00 am - 3:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kim K 
Rating:
4.0

Na

Kayla C 
Rating:
5.0

Very friendly ! Always helpful.

Wendi T 
Rating:
5.0

Customer did not leave a comment.

Isabelle F 
Rating:
4.0

Check trailer back in was not pleasant. Website kept clitching. But finally worked on third try.

Cindy B 
Rating:
5.0

Customer did not leave a comment.

Amberlee A 
Rating:
5.0

Customer did not leave a comment.

Jeffrey G 
Rating:
3.0

Make sure someone is present and the location is open. Thankfully U-Haul's self-checkout was fairly simple

Jacob H 
Rating:
5.0

Customer did not leave a comment.

Arthur M 
Rating:
5.0

Customer did not leave a comment.

Bonnie R 
Rating:
5.0

Customer did not leave a comment.

christy s 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C 
Rating:
4.0

Customer did not leave a comment.

william d 
Rating:
5.0

Customer did not leave a comment.

Robert T 
Rating:
5.0

Customer did not leave a comment.

Robert T 
Rating:
4.0

Great customer service 👏

Alicia G 
Rating:
5.0

Customer did not leave a comment.

Robert T 
Rating:
3.0

No improvement needed. The location is adequate for the area served. This is my 2nd time renting from this location and will not hesitate to rent again.

Marie G 
Rating:
3.0

Had a loud exhaust

Gary H 
Rating:
5.0

Customer did not leave a comment.

patrick m 
Rating:
3.0

Customer did not leave a comment.

curtis u 
Rating:
3.0

Dropped off at night. No one there.

John H 
Rating:
4.0

Customer did not leave a comment.

Cody S 
Rating:
1.0

Customer did not leave a comment.

Vernon H 
Rating:
5.0

Equipment was excellent, just what we needed. When we hooked the trailer up, the trailer lights didn't work. Uhaul guy knew it was a blown fuse in our truck and had a fuse for us to use! Super helpful.

Karen S 
Rating:
5.0

stale smell of cigarettes in cab

GREGORY A 
Rating:
5.0

Great Experience....Love working with this location. I rent several times a year. Highly Recommend.

JOANNE E 
Rating:
5.0

Customer did not leave a comment.

Charles M 
Rating:
5.0

No improvement needed, excellent friendly service!

Carole I 
Rating:
3.0

Customer did not leave a comment.

GREGORY A 
Rating:
5.0

Customer did not leave a comment.

ROBERT N 
Rating:
4.0

Customer did not leave a comment.

steven m 
Rating:
5.0

Customer did not leave a comment.

amanda Z 
Rating:
5.0

No improvements are needed; everything here was top-notch

DIANE Z 
Rating:
5.0

Customer did not leave a comment.

KELLY H 
Rating:
5.0

Customer did not leave a comment.

Annette B 
Rating:
5.0

Customer did not leave a comment.

Annette B 
Rating:
5.0

Customer did not leave a comment.

Brian S 
Rating:
4.0

Said I went 7 miles over what I was able to drive. Kind of hard to pick up and drop off a truck when they give you little leeway between the 2 cities.

Tonia D 
Rating:
5.0

Very helpful in getting me hooked up to a trailer.

Robert T 
Rating:
5.0

Customer did not leave a comment.

Maria D 
Rating:
5.0

No improvements needed.

Douglas N 
Rating:
4.0

Steve is the only one I want to rent from whenever I need U-Haul. He knows the equipment and unlike most locations and makes sure it’s road ready. To me, he’s the best.

Jon R 
Rating:
5.0

Very friendly and smooth purchase.

JOEL D 
Rating:
5.0

Customer did not leave a comment.

Daniel B 
Rating:
5.0

Customer did not leave a comment.

Dan H 
Rating:
5.0

Customer did not leave a comment.

Jessica S 
Rating:
4.0

Customer did not leave a comment.

Larri G 
Rating:
5.0

Customer did not leave a comment.

Kevin S 
Rating:
5.0

Customer did not leave a comment.

AARON P 
Rating:
5.0

Great. Place. Helped me move

kimberly m 
Rating:
5.0

Customer did not leave a comment.

fred k 
Rating:
5.0

Easy to find.

Tina J 
Rating:
3.0

Customer did not leave a comment.

Don L 
Rating:
5.0

It was good. Nice guy.

Julie W 
Rating:
4.0

Everything went smoothly and I will definitely come back to this location for future needs.

Tamra A 
Rating:
5.0

Customer did not leave a comment.

Tyler S 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B 
Rating:
5.0

Customer did not leave a comment.

Nick B 
Rating:
5.0

Customer did not leave a comment.

Fred P 
Rating:
5.0

Customer did not leave a comment.

Patricia M 
Rating:
4.0

Customer did not leave a comment.

Jon S 
Rating:
5.0

This was by far my best rental experience. The staff at D & S car wash was helpful and made sure to answer any questions. When I arrived to pick up, the truck was in an easily accessible area close to the office and was warmed up. I was absolutely thrilled to hop into a warm truck especially on a day we had just gotten some snow/ice the night before.

Gretchen B 
Rating:
5.0

Customer did not leave a comment.

Robert F 
Rating:
5.0

The online rental was an absolute nightmare , I was on the phone 3-4 different times with U-Haul support for an hour and a half and problem was never solved ., there was a computer problem on your end Fortunately the owner of the business stopped in and resolved the issue on his computer

Daniel S 
Rating:
5.0

Customer did not leave a comment.

Jason M 
Rating:
5.0

Customer did not leave a comment.

Logan Z 
Rating:
5.0

Steve made the process stress free, friendly and most helpful

Christine F 
Rating:
5.0

Customer did not leave a comment.

Larry L 
Rating:
5.0

Everything was great

Harvey M 
Rating:
5.0

you knew I was traveling from Michigan to North Carolina, yet gave me a truck with no cruise control, my right ankle is so sore I can barely walk, this is 2022!! all long haul vehicles should have cruise

Al G 
Rating:
5.0

Very professional and polite.

Michele V 
Rating:
5.0

Customer did not leave a comment.

Emily H 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D 
Rating:
5.0

Customer did not leave a comment.

Robert W 
Rating:
5.0

I found everything clean in the truck and in good working condition.

Debra T 
Rating:
5.0

Management was knowledgeable and quick. Thanks

Ray B 
Rating:
5.0

Customer did not leave a comment.

Christopher A 
Rating:
5.0

The equipment I needed was ready and available. The transactions went seamlessly, and my husband and I are very pleased with the ease of renting and returning equipment.

barbra b 
Rating:
2.0

Owner or whoever was at the desk was very rude and made it clear that we should have finished our pick up outside. He clearly did not like being disturbed.

Chris A 
Rating:
3.0

Customer did not leave a comment.

Gwendolyn B 
Rating:
4.0

Tha Truck had dirt all over it. The rental person came out with a broom to sweep it off. I’m more frustrated with the dispatch, they called the day before and said my location was doubled booked and I didn’t have a truck. I would have to drive 1 hour away to pick it up. I told him this was not going to work, I didn’t have a car. Do he got location which was 5miles away. I also told them I lost my credit card and would have to pay with cash. I was told not a problem. So when I came to pay for the truck I was quote an extra $100. I a sad med why the extra charge he told me it was a deposit charge. No one and no where did it say there was a $100 deposit. So I had to use my gas money for the deposit. If I was told about the deposit on Thursday when they called it would not have been a problem I was very frustrated

Mark M 
Rating:
5.0

Customer did not leave a comment.

judy h 
Rating:
4.0

Customer did not leave a comment.

Wendi T 
Rating:
5.0

Customer did not leave a comment.

Duane D 
Rating:
5.0

Steve was great! Very helpful and friendly.

Jan M 
Rating:
5.0

Customer did not leave a comment.

Rene M 
Rating:
5.0

Customer did not leave a comment.

Maria V 
Rating:
4.0

Customer did not leave a comment.

JENNIFER J 
Rating:
4.0

They were very helpful thank you. Will be doing business with them again!

Bradley C 
Rating:
5.0

Great experience

Paula S 
Rating:
5.0

Customer did not leave a comment.

Donald D 
Rating:
4.0

Customer did not leave a comment.

robert m 
Rating:
5.0

Customer did not leave a comment.

Emily P 
Rating:
5.0

Great location. Fast and friendly.

ROBYN E 
Rating:
5.0

Customer did not leave a comment.

Elisa N 
Rating:
5.0

Customer did not leave a comment.

Terence F 
Rating:
4.0

Customer did not leave a comment.

Kevin C 
Rating:
4.0

None Steve always does a great job. That is why I go to him first for equipment rental. He needs more inventory because some times he does not have what I need. But anything I’ve used from him is clean and ready to go

Jon R 
Rating:
1.0

The place i was told to drop it off was no longer a dealer i called haul they told me it was i dropped it off 2 days early rented on a Monday dropped off Monday i had rented it for 3 days but got done early than thur i get a email from usual telling me to pick the trailer up and take to another location again no one there but looks like a dealer would like credit for the two days I didn’t use the trailer but no way of getting it or proving that I didn’t use it interesting experience

Randal J 
No reviews have been submitted for this location.

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