Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Better vehicles and customers service, the agent at the store is a lier
PATRICK S
Rating:
1.0
Customer did not leave a comment.
SHOSHANA P
Rating:
3.0
If you need a U-Haul the trucks are there & clean. The man working there is helpful.
ASHLEY H
Rating:
5.0
I dont have much to say, because the location was closed when i dropped off
Temis A
Rating:
3.0
You can open for long hours, which will be more convenient. You close too early.
LEONARD A
Rating:
4.0
Customer did not leave a comment.
AKIL D
Rating:
4.0
Customer did not leave a comment.
RHONDA J
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
4.0
Customer did not leave a comment.
FRANK A
Rating:
1.0
Customer did not leave a comment.
Anneka M
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
SANTO P
Rating:
5.0
Customer did not leave a comment.
JUAN N
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
2.0
I think I was over charged for mileage
JENI W
Rating:
3.0
Too many steps to take after closing hours
JuTias B
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
2.0
When u make ur reservation,we need to know there and then,the right and total amount, because ,I was given a price of $47.90 and when I go to pick up the truck,over $80.00 dallor was taken from my card,I pick up the truck at 10:44 and was told to have it back by three,,I don't even get to move iall my stuff because I wanted to take it back before .
mary B
Rating:
3.0
Customer did not leave a comment.
MICHELLE W
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Keep up the good work
NEVAL J
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
3.0
Customer did not leave a comment.
Lasleen B
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
the gentleman who attended to me was very kind and answered all the questions and concerns that I had.
MUBARAQ A
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
3.0
Customer did not leave a comment.
ALFRED B
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Great customer service is the best I was truly impressed by the owner
VINTON S
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
4.0
Customer did not leave a comment.
REGINIA T
Rating:
3.0
Vehicle should be inspected prior to pickup. My truck had alot of roaches that made my time uncomfortable. Other than that everything else was ok
Lolita F
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
GREGORY M
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
Richard P
Rating:
1.0
Nobody was there, place was a mess.
Matias L
Rating:
5.0
Customer did not leave a comment.
CLARISSA L
Rating:
4.0
Customer did not leave a comment.
Naqira M
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
KEITH D
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
1.0
Very poor service
The truck I rented was like a bouncing ball it kept notifying a service was needed.
I was totally over charged
And the place had the most uncomfortable parking availability everrrr
Sachamarie V
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Elliott B
Rating:
5.0
Customer did not leave a comment.
Tyrone M
Rating:
5.0
Customer did not leave a comment.
Michael G
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
4.0
Customer did not leave a comment.
carmen g
Rating:
3.0
I reserved at a specific location and moving pads. Reservation was moved last minute and pads were not available. Same experience last time which was me asa a first time customer. System was slow too. Great staff. Terrible “guaranteed reservation” commitment
Carolina C
Rating:
3.0
Customer did not leave a comment.
Renan P
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
3.0
After hour drop off
Winston F
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
It could be open more early,it should be great
Cesar T
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Online service takes longer than anticipate. App goes wonky making you call for live service
JANE R
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
The truck was dirty inside the cab and the cargo area, everything else was great with the location. The Uhaul app on the other hand, is terrible. Returning the truck during off hours is terrible because the uhaul app doesn't work most of the time, I was instructed to use the mobile website instead which did work.
Julio P
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
3.0
When I loaded the vehicle I noticed one of the tires became flat. Had to unload and the go put air in it. When I put the vehicle back on it. The tires where ok.
Kemar W
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
The service was great. Thanks 😊
Tangi B
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
3.0
first i would work on the app , scan is worthless spent more time just trying to work the app than actually driving , two If you make a reservation for one of your vehicles and say it will be at such location , Please let them know in advance that the said vehicle will not be at that location. that was completely wrong. after all that was said and done the rest was very good.
jose c
Rating:
3.0
Love the early morning dispatch system. So glad to not have to wait until the counter opens. Ordered blankets but they were not delivered. Clerk said that they don’t do blankets if it is an early pickup. That system needs to be resolved because I needed them and was counting on them.
Rodney C
Rating:
4.0
Everything went very well
Audley C
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
2.0
The person who helped me was very rude very quick to respond get me out when I had questions he just pretty much ignored me. I’ll never use this location ever again
steven m
Rating:
5.0
Dave was the best helping us with our rental 2 thumbs up
James D
Rating:
4.0
I did a review already but am adding a 2nd. I am the one happy the site is in the neighborhood.
I saw someone wrote about it being a problem there. I was blessed because in5 minutes I was in and out. I had a live person take my.xard and license and got the key.
My grandson checked it in so I am not sure of the process .
I rented a van last month from this location.
I love U- haul prices are so reasonable.
Alice H
Rating:
5.0
Customer did not leave a comment.
jovan f
Rating:
1.0
Vehicle windshield and passenger side mirror was broken. Vehicle interior was also dirty. The process with self check in getting the keys was a whole Lotta headache. The gentleman says he only offers U-Haul from 8 AM to 12. There’s too much of a headache. My question to him was why do you even offer the service if it’s a headache? Let’s just say I will no longer go to this location.
Harrynarine J
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
There might be but I don’t see it
Michael C
Rating:
5.0
The owner is amazing.
JOSUEBENJAMIN M
Rating:
5.0
Customer did not leave a comment.
Alford S
Rating:
5.0
Customer did not leave a comment.
Louissa F
Rating:
5.0
Customer did not leave a comment.
Staceyann S
Rating:
5.0
Customer did not leave a comment.
Keith H
Rating:
5.0
Truck was semi clean
Jane R
Rating:
5.0
Customer did not leave a comment.
Robert D
Rating:
5.0
The owner was courteous and knowledgeable. The process was simple and easy.
