Everything was great as always.
Chris C
Customer Reviews for Davidson Trailer Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The personnel and the whole experience were excellent and very helpful. Would definitely go back to this location in future if the need arises again.
JEFFREY BVery friendly and knowledgeable.
RANDY FThe representatives was patient, kind and knowledgeable. Thank you for a good experience.
Tony BThis whole process was absolutely perfect! They truly went above and beyond to exceed expectations! 10/10 will definitely be using this location again.
Traci IIncredibly nice. Went above and beyond to make sure everything went well
JERRY HThis location goes above and beyond treating their customers well. Was a smooth experience from beginning to end. Had me out and was on the road quickly. Nice lot, office was great, sells boxes if needed, and all the other things you need to rent. Big open parking area, not a little lot. Highly recommend this location from start to finish!
Chris CNothing, all is great!
THEODORE SCouple inside were very friendly and knowledgeable. Would use them again.
Bryan SGreat customer service at this location!
ELIZABETH CVery nice guy
Chareesta HThey were very nice and courteous. The employee even hooked up and unhooked equipment for me. I didn’t have to do nothing but drive. Very pleased. JWR
JOHNNY RGave me a "repaired" 6 x 12 trailer even though I wanted a different one. They told me the one they gave me had been in a rear end wreck and they had repaired it. I always look at the trailers on the lot before I go into the office as I'm looking for the ones with two doors instead of the rollup kind and I look at the tires. I hate to say that this is about the 15th 6 x 12 I've rented this year and I could tell that the trailer had not been fixed correctly. Every time I slowed down or stopped a noise occurred that sounded like my truck had transmission trouble. It was actually the trailer moving on the hitch which I have never had happen on any U-Haul trailer. The trailer was backed up to weeds when I picked it up and I didn't want to walk through them so I asked if the trailer was clean and was told "yes." It was filthy when I finally opened the doors to see it. I'm loading new furniture I purchased in a filthy trailer. Not a good rental.
BARNETT SGreat location and spacious lot. Nice communication to help return.
charlie sThe location we got our UHaul from was great. However we reserved our UHaul from another location and got there only to be told they didn't have any trucks. They sent us to this second location and the guy was great. U-Haul needs to do better or either that UHaul location on Birsecker Rd in Lexington needs to be removed from being a choice if they are not going to honor your online reservation.
Rob MGreat move for the very first time!!
pamala wVery nice
William CGreat service and friendly associates. Will use them again and again.
Larry WAll went very smoothly. U-Haul Personnel were very supportive, knowledgeable and friendly. Chris from Lexington was by far the best person to ever handle anything for me when dealing with U-Haul. I will reach out to him for any of our endeavors from now on
Randall FVery friendly owners
Douglas NWe used another delivery service to bring our boxes to our home so most of these questions didn’t apply…
Angela PNothing at this time
Douglas NGreat service and personal
Douglas NI recently rented a dolley to haul my van and I can't say this enough, I had the best customer service ever , I huge thank you for everything!
Michael MThey said they’d be able to handle the blown tire.
John Tall is good
Douglas NVery nice owner friendly and considerate
Douglas Ngreat service and friendly staff
Douglas NHad to 🧭travel 20 minutes to get truck-rode by Spencer and trucks just sitting there
Richie FShould make sure truck has at least a half tank of gas to start.
John GFriendly and welcoming!
Jenney SThe man who worked with me was great. Very friendly and helpful
Scott OQuick, professional, and helpful. Instantly answered all questions I had, walked through the drop-off together. Couldn't ask for a better experience.
Joseph HDavidson Trailer is the best service and friendliest service ever. Great people run the business like family. Absolutely recommend
THEODORE SNice personal
Humberto RChris was very friendly and helpful
Alfred CLower the rates.
Marty GEveryone was super nice and was easily able to return truck and get invoice emailed to me.
april bGreat moving experience!
David TThe whole process was very pleasant. The customer service was top-notch.
Lindsay HPut the total price online with the mileage included. The store was great. It’s online that needs fixing
nekema bNothing Chris was the absolute best. If anyone ever needed U-Haul this is the only place I would recommend. Customer service like Chris displays is so very rare. Thank you Chris. I'll be back
Lorraine Wexcellent service, extremely kind people, everything handled in a very very timely manner. thank you so much! made moving for the first time SO much easier and i appreciate it so much!
alaina bVery nice and helpful
Jesus RWe really appreciate how organized this team was with our U-boxes. We moved across the country from Los Angeles to Mocksville, NC and they really were on top of it and coordinated with the movers and everything went incredibly smoothly. We are so grateful that everything arrived in such great shape. Thank you so much!
Thomas CEverything was as good as could be. The person there was friendly and answered all my questions. He helped me hook up the trailer.
mike gChris went out of his way to make sure I was satisfied. He picked up & dropped off 2 U-Boxes and shipped them to Florida for me. He took extra efforts to sure up the wooden U-Box and coordinated the move. I would recommend Chris at Davidson Trailer above anyone else in the business. Chris was very helpful & very professional!
RACHELLE DExcellent professional personable customer service
HILDA MEverything was smooth as silk. Wouldn’t change a thing
WILLIE BN/a
ABIGAIL KFriendly and accomodating. Good experience all the way around.
TEDDY BGood clean equipment and the staff was excellent
JENINE FThe staff was great and very helpful. Several items were broken, but we think it was the movers fault, not Uhauls.
MITCHEL LChris is great. If you need to rent a truck to move call Chris you will not be disappointed.
JAMIE Lwe were sent to this location when the original location did not have our equipment in stock - no communication from Uhaul about lack of equipment or offer to help fix the situation. If you have online reservations they should work -staff at both locations suggested NOT to use the online portal system - "it never works" was the quote from the staff member
Michael NThe truck broke down on me twice leaving me stranded!! I was finally able to get it back where it needed to be 3 hours later!! The rectal guy was very nice, polite and helpful but the experience of breaking down in 90+° weather for 3 hours was not fun.
Carol CVery friendly place and people
Casey S