Marvin F.
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Customer Reviews for Davis Street Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Davis Street Self Storage
LAURIE D.
Good people.
michael B.
The young lady who helped us did a super job.
Cesar G.
The cab was thick with cigarette and weed smoke smell , it was so bad i was getting nauseous i cleaned it out it doesn't stink anymore
Erica L.
Make sure the person at the front desk is able to perform their duties in a fast manner without being personal with the customer
EDWARD P.
staff was very friendly and helpful
jennelle E.
The lady that was helping us at the front desk was a great help. We've rented from other uhaul places and they were rude. She was the reason why we rented from there. Tell her thank you and hopefully we will see her again
Kenneth S.
Nice people to work with.
Steven D.
Nice Lady's in office. Professional, courteous, help was given. will use this location again.
Gary T.
It was a very smooth pick-up for me. No problems
LOUIS O.
The location was closed upon drop off. I did not have a face to face with the manager.
PAUL M.
I was especially impressed with their sensitivity to following the covid standards- kudos and thanks for their help and service!
L. S.
Great costumer service and communication from staff. Accommodated schedule and met needs.
Terri L.
The managers Matt and Linda are certainly not nominal Christians but real ones putting the other person first! Since when have I been able to remember my own name much less people I rarely come in contact with? They went above and beyond and I just loved them for the excellent service I received even inspite of COVID frustrations. Keep up the good work please!
LENNEX D.
FANTASTIC customer service!!! She made me feel extremely welcome and that she was thrilled to help.
SOFIA S.
I don't think this location needs improvement Linda & her husband are very knowledgeable at what they do Linda especially goes out of her way to make sure the consumer is very pleased With the service
Shwane F.
Computers were down so i couldnt get the pickup on truck share and it took an hour and a half before i drove out thankfully the davis street worker came out and got it rolling for me then when i go to drop it off 16 hours early it said i rented it for a week when i didnt it was a 2 day rental the uhaul company sucked and i will never rent from you again but where i picked up the truck they were a lot of help and great people... Penske rental from now on..
Eugene M.
The staff was very friendly and helpful.
Julia O.
The process was very easy and fast. Thank you for the help! 10/10
Cheryl P.
Who doesn't hate moving?!? I know I do! But the folks at this U-Haul were SO NICE they made the experience easy and even enjoyable. The equipment was clean. The pick up and drop off were both fast and pleasant. Super happy to recommend this place even though I hope I never have to move again.
Joshua N.
Everything was great. The couple who run the Davis street location are very friendly and personable.
Lawrence K.
Why does the office close at 4:30pm? Why did I have 2 order a second unit by 3:30pm on Friday? Why is the lighting for unloading after sunset so sparse & distant from each other? Why am I not allowed to pay my bill online? Why is there so much paperwork it took 30 minutes a piece for each unit I got. Why do locks cost so much?
Michael B.
Matthew and Linda were incredible. They extremely kind, personable, and friendly. I have never had such great rental service as I did with them. We will be using their location for all of our U-Haul needs.
Aimee K.
Great customer service! Very friendly, will rent from them again. Thank you
LaToya B.
Linda and Matthew we're great. Vety quick a d easy service.
Don S.
Staff was great.
thomas S.
THESE FOLKS PROVIDE TOP NOTCH SERVICE EVERYTIME I'VE EVER RENTED FROM THEM. YOU WON'T BE DISAPPOINTED.
cherri M.
Love the storage I got it from very customer service I got.thank you
Shawna R.
Your staff was very accommodating throughout my rental experience. The next time I need to rent a vehicle, your site will b my first choice.
michelle C.
Very friendly, knowledgeable and helpful. Very pleasant couple would definitely rent from that location again.
Jack K.
Amazing team pleasure renting from them
Greg S.
The girl working the front at this location was super friendly and very quick to get me on the road. Thank you!
Jade S.
These two were absolutely awesome!!! Made my life so much easier and they were quick unlike other U-Hauls I've dealt with! Thank you!!
DAISY H.
Mathew and Linda were amazing, great customer service, No improvement needed, this will be my new favorite Uhaul shop.
Lonnie M.
Uhaul as a whole was miserable! We ended up having to pay twice as much, because the first truck we reserved in Antioch was given away according to scheduling yet the facility stated to my son they never had a truck available. Worst customer service I've ever dealt with. We had to have a truck and were told by scheduling non available, yet I got on line and found one myself. Like I said terrible customer service and I paid twice as much because we had to pay mileage instead of pick up and drop off in different towns. So very disappointed
Bryon H.
Great service and great people.
Alexa B.
The customer service was excellent. The representatives were friendly, welcoming, and efficient.
Dylan B.
Excellent friendly service. Highly recommend. Thanks!
Angela R.
Seemed like mileage price when up between the time I was pricing and actual booking. I believe it went up from .89 to 1.09 per mile. That isn't cool! This has to do with UHaul not the Davis Street location.
Matthew B.
When I got the truck it said it was full. I drove for 19 total miles and it took 35$ to fill up. Whoever last dropped it did not fill it up and I realize it is hard to know that exactly for U haul. Perhaps there is a better way/system in the future. I suppose I could just mileage it out and only put that much back in though. Thanks again U haul. Regardless you made my move alot easier.
JOSH C.
Nothin. The folks at the Davis st location were just right and very accommodating. Thank you.
SCOTT W.
excellent service and nice truck
Christine R.
Nothing, my experience was fast and easy!
MICHAEL H.
I called this location last minute needing a truck to help move. Linda went above and beyond to get us the truck we really needed even on a busy Saturday during the last weekend of the month. I was really mad at myself for waiting until the last minute to reserve the truck but thanks to Linda moving went a lot smoother. Thank you again, Linda! Customer service like hers is rare and very much appreciated. She deserves a raise! (:
David Z.
Staff on duty was great!
MICHAEL P.
Friendly helpful employee's, and convenient too.
randy B.
your couster severs was very good
ROMUALDO G.
The pickup truck smells like an ashtray, seat and middle console has dirt on it. The gentleman that did the paperwork was friendly and professional, supper helpful.
Karen M.
Pay these people whatever you can to stay working for you. You lose them, and you will have lost the reason I came back. He spoke so highly of past managers, of whom I am aquainted with, and Uhaul Corp put in prison. These are high quality people and if for any reason they go, I go and will spread the word.
karen B.
The customer service was wonderful !
Maria S.
Linda was very helpful and friendly.
JOANNE R.
Linda was so helpful and accommodating. She and Matt are friendly and very good about explaining the contract and offering great tips and suggestions for safety and convenience.
JOHN B.
Customer service was extremely helpful
dennis M.
Very good customer service.
TAMARA M.
Linda is an absolutely wonderful person! She was so kind and helpful while also being very professional. She and her husband are both just the nicest people. I will definitely use this location the next time I need a U-Haul rental, and will tell all of my friends as well!
SAMUEL Q.
You need people with better customer service
Andrew C.
Everyone that works there behind the counter were very friendly and professional and helpful, great place to rent a truck
Chris S.
Great experience, appreciated the support of the staff. Very helpfull.
TEENA B.
Staff was very acomadaing and knowable of the information provided!
GEORGIA R.
The manager named linda was very unprofessional & I WILL NEVER GO BACK OR RECOMMEND THIS UHAUL to anyone, very inconsiderate!!
Jackie M.
Awesome staff thanks!
Elvis H.
This was my second time rent from this location, and I've had a great experience both times. Pickup was quick and painless, and drop off just as easy. Would absolutely recommend this location to others
Rae W.
great customer service.
karen B.
Needs no improvement !!
greg K.
Very Smooth. friendly staff.
cheryl T.
Always happy with the Davis St. Uhaul.
Michael R.
Great customer service, very polite and helpful employees made a memorable and we will be back again
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