Customer Reviews for Davis Street Self Storage
(U-Haul Neighborhood Dealer)

657 reviews

920 Davis St   Vacaville, CA 95687
(S Of I-80)

(707) 451-3483

Location Hours

  • Mon-Sun: 9 am - 4 pm
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(707) 451-3483

920 Davis St
Vacaville, CA 95687
(S Of I-80)

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 4 pm
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Melinda V. 
Rating:
3.0

Customer did not leave a comment.

Margaret L. 
Rating:
5.0

Continue on with the best customer service!

Lilia B. 
Rating:
5.0

Staff was friendly and explained everything! Will continue to use them if I ever need to move anything!!

Shilo M. 
Rating:
5.0

The moble check-in system to pick up the truck wasn't reliable. I had to go in and see someone to get checked in and get the truck.

Tammi C. 
Rating:
5.0

Customer did not leave a comment.

Antonio G. 
Rating:
5.0

Customer service was great, friendly staff and very helpful. The truck was washed and ready for me. I would definitely recommend this Uhaul location!!!

Vicki Z. 
Rating:
5.0

Customer did not leave a comment.

Maleia W. 
Rating:
5.0

Everything was quick and easy and I appreciated that! Excellent service and the van was in excellent shape. I was able to deliver furniture without it getting wet since it was raining and there was plenty of room in the van - smooth ride!

Christina H. 
Rating:
5.0

Customer did not leave a comment.

Melvin A. 
Rating:
4.0

Customer did not leave a comment.

Shapree B. 
Rating:
5.0

Customer did not leave a comment.

Pedro M. 
Rating:
5.0

Customer did not leave a comment.

Barry H. 
Rating:
5.0

Excellent customer service. Friendly and informative!

JULIUS M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

It was a great experience

kelley M. 
Rating:
5.0

Customer did not leave a comment.

OiTai W. 
Rating:
5.0

Customer did not leave a comment.

Johann R. 
Rating:
3.0

The interior dash was dirty with a layer of dust. It took 30 minutes to get us out of the office. There was no one but us. Masks are optional not mandated I don't know why the employee had to enforce because when I came back he didn't have a mask on.

RONALD Q. 
Rating:
5.0

Customer did not leave a comment.

CANDACE S. 
Rating:
5.0

Oil light was on when truck was picked up

DWAYNE D. 
Rating:
5.0

Computer was lagging and causing issues.

josephine B. 
Rating:
5.0

Fantastic Customer engagement...flawless .

DALE D. 
Rating:
5.0

Customer did not leave a comment.

DIANE J. 
Rating:
5.0

Customer service was excellent

JESSE S. 
Rating:
3.0

Clean windows would be nice. Going over the truck and the X marks would have been nice also. People were extremely nice but these other 2 items need to be improved on.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Phuoc N. 
Rating:
5.0

Make the point of sale system consistent among all uhaul dealers. If my card is good and works for one. Then all dealers should accept it. Other then that great experience with the truck. However trying to get moving help was a joke. 4 different companies canceled. 2 the day of. Had to call in real moving company. If your gonna advertise and hire then make sure they show up.

LENNY B. 
Rating:
3.0

Remove the six 15 minute painted parking stalls on the property. I rented a truck from there and had to park my car across the street until I returned the rental.

GERALD B. 
Rating:
5.0

Customer did not leave a comment.

FRANCES A. 
Rating:
5.0

Customer did not leave a comment.

LEALICE T. 
Rating:
5.0

Customer did not leave a comment.

EHOVE D. 
Rating:
5.0

Customer did not leave a comment.

ramzi M. 
Rating:
5.0

This place was great the only big thing was the truck wasn't there the previous renters kept it overnight and I was ready to blow but then they called shortly after and I was able to get the truck on time but very frustrating when you go and they say they dont know where he was I would recommend getting a truck the night before to make sure you have it in the morning

MICHELLE R. 
Rating:
5.0

Nick and Samantha were very helpful and amazing. Thank you.

COLLEEN H. 
Rating:
5.0

Love the people who run it Nick and I believe Stephanie

GARY A. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

They were both very helpful. Our house had caught on fire and the engine in my car blew up. we were only supose to have it from Tuesday till Thursday and ended up keeping till the following Tuesday. When i turned it in i was so excited with the the deal they got us. On rental, mileage. They were great i would most definitely recommend them to everyone. If I ever need to rent another one i will definitely go back to them. I want to thank them again for making it better than i expected

SUSAN P. 
Rating:
4.0

Customer did not leave a comment.

SKYLAR P. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

The back of the van was trashed with rocks and dirt when I picked it up, needs a good powerwash!

Laura R. 
Rating:
4.0

Picking up the vehicle was a good experience the lady that helped me out her customer service installer I do have to admit upon return which was a few hours later the doors were locked and a gentleman came to the door he was a little more rigid and his approach I'm sure he's a fine person and it felt a little more rigid and it was a little more just not as warm as dealing with the lady that was there so maybe there's an opportunity there to reflect on how we approach customers and a little self-awareness on his part not been for the way he answered the door refer to me as okay man I'll get it checked in I would have gave them excellent instead of above average

ANTHONY V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Excellent, no outstanding service! Smooth, easy process. Friendly professional staff. Moving can be stressful. This experience was a breath of fresh air in the process. Thanks to the staff.

KATHY B. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL A. 
Rating:
5.0

Customer did not leave a comment.

GERALDINE G. 
Rating:
5.0

Customer did not leave a comment.

GERALDINE G. 
Rating:
5.0

Customer did not leave a comment.

GERALDINE G. 
Rating:
5.0

Customer did not leave a comment.

VOLTAIRE V. 
Rating:
5.0

Custom service is amazing at this location. Very friendly, helpful and professional. Keep up the good work!

Curtis V. 
Rating:
5.0

Great customer service! Very nice!

GLORYMAR D. 
Rating:
5.0

Customer did not leave a comment.

SOPHIA S. 
Rating:
5.0

Customer did not leave a comment.

ELLEN A. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
4.0

The staff was helpful and friendly, and if I ever needed there services again I would and recommend to friends

BRAD W. 
Rating:
3.0

Make sure the vehicles are clean before renting them out.

Daryl T. 
Rating:
1.0

The guy didn't know what he was doing at all! So please know how your being charged And the truck was not clean so beware I wouldn't recommend this place to anyone

RACHELLE S. 
Rating:
5.0

Customer did not leave a comment.

ANDREA D. 
Rating:
5.0

Great staff, will definitely be using this location again.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

JOSE G. 
Rating:
5.0

Customer did not leave a comment.

Marvin F. 
Rating:
3.0

Customer did not leave a comment.

Joseph R. 
Rating:
5.0

Good people.

LAURIE D. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH K. 
Rating:
5.0

The young lady who helped us did a super job.

michael B. 
Rating:
5.0

The cab was thick with cigarette and weed smoke smell , it was so bad i was getting nauseous i cleaned it out it doesn't stink anymore

Cesar G. 
Rating:
2.0

Make sure the person at the front desk is able to perform their duties in a fast manner without being personal with the customer

Erica L. 
Rating:
4.0

Customer did not leave a comment.

Tina H. 
Rating:
5.0

staff was very friendly and helpful

EDWARD P. 
Rating:
5.0

The lady that was helping us at the front desk was a great help. We've rented from other uhaul places and they were rude. She was the reason why we rented from there. Tell her thank you and hopefully we will see her again

jennelle E. 
Rating:
5.0

Nice people to work with.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
4.0

Customer did not leave a comment.

CAJETAN K. 
Rating:
5.0

Nice Lady's in office. Professional, courteous, help was given. will use this location again.

Steven D. 
Rating:
5.0

It was a very smooth pick-up for me. No problems

Gary T. 
Rating:
3.0

The location was closed upon drop off. I did not have a face to face with the manager.

LOUIS O. 
Rating:
5.0

I was especially impressed with their sensitivity to following the covid standards- kudos and thanks for their help and service!

PAUL M. 
Rating:
5.0

Great costumer service and communication from staff. Accommodated schedule and met needs.

L. S. 
Rating:
5.0

The managers Matt and Linda are certainly not nominal Christians but real ones putting the other person first! Since when have I been able to remember my own name much less people I rarely come in contact with? They went above and beyond and I just loved them for the excellent service I received even inspite of COVID frustrations. Keep up the good work please!

Terri L. 
Rating:
5.0

FANTASTIC customer service!!! She made me feel extremely welcome and that she was thrilled to help.

LENNEX D. 
Rating:
5.0

I don't think this location needs improvement Linda & her husband are very knowledgeable at what they do Linda especially goes out of her way to make sure the consumer is very pleased With the service

SOFIA S. 
Rating:
5.0

Customer did not leave a comment.

DORSEY T. 
Rating:
5.0

Computers were down so i couldnt get the pickup on truck share and it took an hour and a half before i drove out thankfully the davis street worker came out and got it rolling for me then when i go to drop it off 16 hours early it said i rented it for a week when i didnt it was a 2 day rental the uhaul company sucked and i will never rent from you again but where i picked up the truck they were a lot of help and great people... Penske rental from now on..

Shwane F. 
Rating:
5.0

The staff was very friendly and helpful.

Eugene M. 
Rating:
4.0

Customer did not leave a comment.

EMMANUEL S. 
Rating:
3.0

Customer did not leave a comment.

Severino C. 
Rating:
1.0

Customer did not leave a comment.

Ryan F. 
Rating:
5.0

Customer did not leave a comment.

Marilyn F. 
Rating:
5.0

Customer did not leave a comment.

NEIL A. 
Rating:
5.0

The process was very easy and fast. Thank you for the help! 10/10

Julia O. 
Rating:
5.0

Who doesn't hate moving?!? I know I do! But the folks at this U-Haul were SO NICE they made the experience easy and even enjoyable. The equipment was clean. The pick up and drop off were both fast and pleasant. Super happy to recommend this place even though I hope I never have to move again.

Cheryl P. 
Rating:
5.0

Everything was great. The couple who run the Davis street location are very friendly and personable.

Joshua N. 
Rating:
3.0

Why does the office close at 4:30pm? Why did I have 2 order a second unit by 3:30pm on Friday? Why is the lighting for unloading after sunset so sparse & distant from each other? Why am I not allowed to pay my bill online? Why is there so much paperwork it took 30 minutes a piece for each unit I got. Why do locks cost so much?

Lawrence K. 
Rating:
5.0

Matthew and Linda were incredible. They extremely kind, personable, and friendly. I have never had such great rental service as I did with them. We will be using their location for all of our U-Haul needs.

Michael B. 
Rating:
5.0

Great customer service! Very friendly, will rent from them again. Thank you

Aimee K. 
Rating:
5.0

Linda and Matthew we're great. Vety quick a d easy service.

LaToya B. 
Rating:
5.0

Staff was great.

Don S. 
Rating:
5.0

THESE FOLKS PROVIDE TOP NOTCH SERVICE EVERYTIME I'VE EVER RENTED FROM THEM. YOU WON'T BE DISAPPOINTED.

thomas S. 
Rating:
5.0

Love the storage I got it from very customer service I got.thank you

cherri M. 
No reviews have been submitted for this location.

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