quick easy friendly
Thomas B
Customer Reviews for Davos Auto Repair & Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off was after hours -- 6:30 to 7:00 p.m. The location was dark and in a rough area. This was the required location for my return. I drove past at least one, maybe 2 UHaul locations to get there. I would not have been comfortable with my wife returning this truck alone. NOTE - because it was after-hours, I did not interact with the employees at this location. Cannot comment on them (so "personnel helpful" question should be N/A but that is not an option.
DANIEL PMy appointment was for 9:00 am and I did not receive the truck till 10:30am. The young man was slow and made me wait 30 minutes while he dealt with another customer. I would never use U-Haul again if picking up from there .
Jose JNo one showed up at opening hours. Very irresponsible.
CHARLES KNobody there. Looked like a junk yard. No clarification about anything.
JEFF BTHe mobile check in and return was horrific. Took so so long. Had to call customer service to complete the process of checking the uhaul back in. Both places for pick up and drop off were super sketchy. I will not do mobile check in again. Check in took over 30 minutes. The agent verifying everything took FOREVER. It was just terrible.
Rebecca GEquipment was well maintained and secure. The shop owner was very kind and patient. Thanks!
Gerardo PThe personnel question doesn’t apply because there was nobody at the location when dropped off
PETER WSuper sketchy
Tighe VThis location was VERY dumpy and unprofessional. I would have left but I needed the rental and was unsure if I could get it at a different location.
Arthur T