Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had scheduled it for a Saturday, but I needed it on Friday. I was able to get a 6x12 trailer on Friday. Very accommodating.
Joan m
Rating:
5.0
Customer did not leave a comment.
IRIS P
Rating:
5.0
Customer did not leave a comment.
EDWARD R
Rating:
5.0
Customer did not leave a comment.
BRICE S
Rating:
5.0
Just keep up the good work, everything was great.
STUART Z
Rating:
3.0
Everything was handled professionally and quickly no problems whatsoever
DOUGLAS M
Rating:
3.0
Install a Jack on the tongue of the trailer. Almost pulled My back out.
WILLIAM H
Rating:
5.0
Customer did not leave a comment.
JOHN P
Rating:
5.0
Customer did not leave a comment.
NESTOR Z
Rating:
5.0
Customer did not leave a comment.
Mathew H
Rating:
5.0
Nothing
JOHNNY S
Rating:
5.0
Customer did not leave a comment.
bilinda p
Rating:
5.0
Customer did not leave a comment.
ELIZABETH A
Rating:
5.0
I felt safe using this equipment
SCOTT M
Rating:
4.0
Customer did not leave a comment.
DAVID W
Rating:
5.0
Customer did not leave a comment.
JOHN A
Rating:
4.0
Customer did not leave a comment.
MICHAEL M
Rating:
5.0
Customer did not leave a comment.
Michael B
Rating:
3.0
Location was not open at drop off however we received receipt of drop off within a short timeframe after dropping off trailer
KEITH B
Rating:
5.0
Customer did not leave a comment.
LARRY H
Rating:
5.0
Customer did not leave a comment.
RICKY Y
Rating:
5.0
Customer did not leave a comment.
Brandy C
Rating:
5.0
Customer did not leave a comment.
JUNE S
Rating:
3.0
Customer did not leave a comment.
JAMES T
Rating:
3.0
Customer did not leave a comment.
Edgar R
Rating:
5.0
Great owner/manager of this location. Always works with me and is very respectful. Will use this location everytime I need to rent a car trailer.
Janet Z
Rating:
5.0
Dayton Auto Dealer is great.
Ricky knows what's he is doing.
Give him a raise.8
robert s
Rating:
5.0
Customer did not leave a comment.
RALPH K
Rating:
5.0
Get trucks with cruise control
tammy l
Rating:
4.0
Customer did not leave a comment.
john c
Rating:
5.0
Customer did not leave a comment.
Pete S
Rating:
5.0
Nothing I can think of all went very well
toni h
Rating:
4.0
No good parking for the return. I also went on a holiday so no one was there. I’m sure during business hours someone could’ve helped me find a good spot.
Tyler E
Rating:
5.0
We only did a drop-off. Did not go inside. Did not talk to personnel. Don't put "Not Applicable" if we can't use it!!!!!
Carey A
Rating:
3.0
No complaints
Debra C
Rating:
5.0
Customer did not leave a comment.
CANDY C
Rating:
3.0
Customer did not leave a comment.
Sharon N
Rating:
5.0
Customer did not leave a comment.
Sharon N
Rating:
5.0
Customer did not leave a comment.
Paul R
Rating:
5.0
Very user friendly.
OLIVER H
Rating:
5.0
Customer did not leave a comment.
Jim B
Rating:
5.0
Customer did not leave a comment.
Mark S
Rating:
3.0
Customer did not leave a comment.
Steven W
Rating:
5.0
Customer did not leave a comment.
John l
Rating:
5.0
Customer did not leave a comment.
Ben J
Rating:
5.0
Customer did not leave a comment.
Chad K
Rating:
5.0
Was very helpful and would recommend to anyone needing a U-haul Trailer.
DENNY S
Rating:
5.0
Friendly and helpful Had to change pickup date a couple times . Very understanding with Good communication
Scott B
Rating:
3.0
Dropped off after hours so had to use the app and had some issues with app so 24/7 customer service told me to use the web site instead then it went fine
James B
Rating:
3.0
Just used their drop off box. Never interacted with this facility.
Peggy N
Rating:
5.0
The staff here was OUTSTANDING and HELPFUL.
RICHARD D
Rating:
5.0
We were very happy.
Linda L
Rating:
3.0
Very unfortunate I returned as quickly as I did riski g my own health and to have this package plan that was not easily understood....
RONALD B
Rating:
5.0
Originally, the trailer was rented on the app and the 1st place didn’t rent trailers. The place I was sent to next was closed on Saturday, the last day of the month.
The gentleman from Daytona Automotive was very helpful and understood my frustration. I can’t say enough good things about the service at Daytona Automotive. They made the difference with my experience with U-Haul. Great customer service!!! In my opinion, they should operate the main hub for U-Haul in the area.
Lee s
Rating:
3.0
Tight parking lot, but employee was kind and helpful. Good location would return.
Cory M
Rating:
5.0
Customer did not leave a comment.
John D
Rating:
5.0
Customer did not leave a comment.
cullen t
Rating:
5.0
Customer did not leave a comment.
Jayson S
Rating:
4.0
Customer did not leave a comment.
bobby j
Rating:
4.0
Customer did not leave a comment.
Mark R
Rating:
3.0
Customer did not leave a comment.
ED R
Rating:
5.0
Older truck provided for a 4/5 hour move.
The engine made several different noises once it warmed up…. which didn't give a lot of confidence or security during the trip.
Other than that, rental process was seamless.
Joshua H
Rating:
5.0
Dropped off during closed hours.
Joseph C
Rating:
3.0
Customer did not leave a comment.
Arlene E
Rating:
5.0
Customer did not leave a comment.
Jean A
Rating:
4.0
Daytona is a small location combined with an auto mechanic shop, so is a bit crowded and lots of work going on. However, the staff is extremely accommodating and great to work with. Highly recommend
edgar b
Rating:
5.0
Customer did not leave a comment.
Dan M
Rating:
5.0
It was there, ready to go, no problems.
Jacqueline L
Rating:
5.0
Customer did not leave a comment.
Paul C
Rating:
5.0
Everything was great....
kathryn p
Rating:
5.0
Customer did not leave a comment.
Ronald L
Rating:
4.0
Customer did not leave a comment.
Lisa B
Rating:
5.0
Much better experience than Steinhatchee. In Steinhatchee I had to cross 2 lanes of heavy traffic to get my truck. The attendant should have gotten the truck across the highway and delivered to me.
John D
Rating:
4.0
Customer did not leave a comment.
Bilinda P
Rating:
5.0
Customer did not leave a comment.
Emory W
Rating:
5.0
Don't charge the customer for the dolly. The U-haul should include one or just charge a one time fee of $12 not per day. Customer service was excellent though.
Diana D
Rating:
3.0
Customer did not leave a comment.
David S
Rating:
5.0
Customer did not leave a comment.
Anthony J
Rating:
5.0
Everything was great!!! The owner was super helpful and the equipment ran perfect!!!
Merry H
Rating:
4.0
Customer did not leave a comment.
judy r
Rating:
5.0
Customer did not leave a comment.
Scott W
Rating:
3.0
Customer did not leave a comment.
Chad E
Rating:
5.0
The only complaint that I have is on both rentals days apart, the place didn’t open until 9:30am, when the website states it opens at 9:00am. So on both occasions I was delayed 35 minutes on my starting time!
Peggy J
Rating:
5.0
Customer did not leave a comment.
Michael T
Rating:
5.0
Customer did not leave a comment.
celeste n
Rating:
5.0
Customer did not leave a comment.
Kelly C
Rating:
5.0
Customer did not leave a comment.
Richard B
Rating:
4.0
Customer did not leave a comment.
Brenda G
Rating:
5.0
Very helpful and were very accommodating. Will rent from there again
Kerry M
Rating:
5.0
Customer did not leave a comment.
Matthew B
Rating:
5.0
Customer did not leave a comment.
mykel h
Rating:
5.0
Customer did not leave a comment.
Mat P
Rating:
4.0
Everything was good.
KELLY A
Rating:
4.0
These guys were great! They were willing to wait past closing time so that I could pickup my rental. The U-Haul rental place in Sebring, Fl was not willing to wait 5 minutes after I drove an hour to get there. I had to settle for a smaller trailer than I needed and leave furniture behind.
