Customer Reviews for Deans Tire & Service Center
(U-Haul Neighborhood Dealer)

193 reviews

308 McIntosh St   Vidalia, GA 30474

(912) 526-0366

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(912) 526-0366

308 McIntosh St
Vidalia, GA 30474

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Nicole J. 
Rating:
5.0

Customer did not leave a comment.

TOWANDA P. 
Rating:
5.0

Customer did not leave a comment.

Natasha M. 
Rating:
5.0

Customer did not leave a comment.

eddie B. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

Debraca F. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Travis D. 
Rating:
5.0

Customer did not leave a comment.

Windy S. 
Rating:
5.0

Customer did not leave a comment.

Joe H. 
Rating:
5.0

Customer did not leave a comment.

Sherri B. 
Rating:
1.0

I called Deans Tire and Service Center 10 days before the pick up date. I was assured that I could pick up the truck at 8 am at their desk when they open. I arrived on the pick up date at 7:58 am and waited until 8:15. I FINALLY noticed a small sign attached near the top of their door that said they would be closed through the weekend. I had workers waiting to load the truck. $$$ I eventually spoke with someone at U-Haul and they told me that I could pick up the truck online. The website was somewhat convoluted and kept sending me in a circle. I'm not a computer whiz, but I do know how to navigate most websites. I called again and spoke with someone named Sherry. She was very patient and very helpful. Somehow a bogus address had been entered as my email address. She corrected it, and the pick up process finished quickly. I was not dissatisfied with the service and response I received from U-Haul. Once again, your representative, Sherry, was very helpful. She could sense my frustration, and worked very hard to resolve the matter. I do feel that Dean's Tire and Service Center was unprofessional in not informing me that they would be closed and that I could still pick up online. Had they done so, I could have completed the necessary steps for pick up ahead of time and saved valuable time and money. I would not recommend them as a U-Haul dealer to others.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Natvarbhai P. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

It was an excellent experience. Clean vehicle and easy to operate.

Terry K. 
Rating:
5.0

Customer did not leave a comment.

Mae M. 
Rating:
4.0

Customer did not leave a comment.

mark M. 
Rating:
3.0

This location was fine but I only arrived here after searching for the original drop off in Mt. Vernon only to discover that it no longer exists! I wasted over and hour searching and trying to get an agent on the phone to assist. Wait time was TOO long.

MILLICENT F. 
Rating:
5.0

Air conditioner quite working a few times

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Deroyce M. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
4.0

Every thing good

Troy R. 
Rating:
4.0

Customer did not leave a comment.

Jacqueline M. 
Rating:
3.0

We were supposed to get 24 pads...never got them. The manager was supposed to deliver them to our house since there were none at Deans Tire Center. Called twice during the loading but no one arrived. While loading, we discovered water leaking in the truck. We were told someone would stop by and put tape on the leak. No one showed up. We wont use Dean's again.

Richard R. 
Rating:
5.0

Nothing. Great experience.

WESLEY W. 
Rating:
5.0

Customer did not leave a comment.

Mattie S. 
Rating:
4.0

Customer did not leave a comment.

Daniel O. 
Rating:
3.0

Customer did not leave a comment.

Bryan G. 
Rating:
4.0

Customer did not leave a comment.

ralph C. 
Rating:
5.0

Customer did not leave a comment.

Gary G. 
Rating:
4.0

Customer did not leave a comment.

Jamaica S. 
Rating:
5.0

Good folks

eddie B. 
Rating:
5.0

Customer did not leave a comment.

Ann F. 
Rating:
4.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

craig W. 
Rating:
4.0

Customer did not leave a comment.

BARBARA S. 
Rating:
5.0

The original drop off location refused to take the trailer but Deans was very helpful and took the unit.

James G. 
Rating:
1.0

I have an overdrafted bank account due to being charged charges for an empty gas tank that was not empty when it was dropped off

Ebony S. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
1.0

ADVERTISE RIGHT. You are all posting $19.99 or $29.99 and then when we go pay its close to $200.00 and these are the towed trailers not trucks. These ads are deceiving to customers. ADVERTISE RIGHT. Its about the ADS not the dealers.

Winston D. 
Rating:
4.0

None

Daniel M. 
Rating:
5.0

Do not send them to the location on 1st St in Vidalia, Ga. The location on McIntosh were amazing and helped me when I was in a rush

Bryan S. 
Rating:
5.0

Mr. Dean was very kind and prompt. He explained everything to us clearly and even assisted to answer any questions we could have after dropping off at a different location. I highly recommend this location!

Tabitha C. 
Rating:
4.0

Customer did not leave a comment.

LOGAN K. 
Rating:
5.0

Customer did not leave a comment.

Greg G. 
Rating:
5.0

Customer did not leave a comment.

DANA S. 
Rating:
4.0

Always go and recommend Dean's

Nancy C. 
Rating:
5.0

Customer did not leave a comment.

Mauricia P. 
Rating:
5.0

Customer did not leave a comment.

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

kutona W. 
Rating:
3.0

Did not ask for insurance coverage and was charged for it anyway.

Barry H. 
Rating:
4.0

I was very disappointed that the equipment I reserved (26' truck) was not available and my only choice was a 20' truck. Because of this I was not able to move all of my belongings and now have to spend another almost $500 to complete my move by renting another truck. If I had another choice in the small town of Vidalia I would take it instead of, once again, using U-haul.

Larry P. 
Rating:
5.0

Shop rite location refused to take the truck. Caused alot of problems

Lavonia B. 
Rating:
3.0

Customer did not leave a comment.

Rob B. 
Rating:
4.0

Customer did not leave a comment.

LEROY W. 
Rating:
5.0

Deans Tire is squared away!

John L. 
Rating:
3.0

Customer did not leave a comment.

LEROY W. 
Rating:
5.0

Customer did not leave a comment.

Deroyce M. 
Rating:
5.0

Customer did not leave a comment.

DEROYCE M. 
Rating:
4.0

Customer did not leave a comment.

Dwayne C. 
Rating:
5.0

Staff and management at Deans are always courteous and efficient; I would recommend this location to anyone.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

freddy T. 
Rating:
3.0

Customer did not leave a comment.

PHILIP M. 
Rating:
4.0

Customer did not leave a comment.

Logan R. 
Rating:
5.0

I had to clean the cab before I used there was melted candy or popcycle in the cup holders and on the console area. I had to sweep out the cargo area very dusty and dirty

James A. 
Rating:
5.0

Customer did not leave a comment.

Clarence Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Jesse H. 
Rating:
5.0

Customer did not leave a comment.

Jesus M. 
Rating:
5.0

Customer did not leave a comment.

BETTY M. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Annette C. 
Rating:
5.0

Tried to drop off the truck at two other locations before using Deans. First location the lot was full and the second location a convenience store I was told they were not taking returns on Saturday.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Marva P. 
Rating:
3.0

Customer did not leave a comment.

Russell B. 
Rating:
4.0

Customer did not leave a comment.

Brunson M. 
Rating:
4.0

Very clean and professional. You can count on this place being open and ready to help you.

Dana L. 
Rating:
3.0

I reserved a 10ft truck to be picked up in Hazlehurst Ga on 8/7/16. When we arrived for pickup the truck was not there. We had to drive to Vidalia to picked up the truck and the inconvenience for this really was unacceptable. Uhaul needs to pay better attention to their reservations.

Molly M. 
Rating:
5.0

Customer did not leave a comment.

julie B. 
Rating:
5.0

Dispatch related concern, not local dealer : made on-line reservation for a 20 ft truck several weeks in advance, but during the actual rental week I was told only options from any area dealers was to get a 15' or 26'. 15' is way too small so I had to settle for 26' truck which was way too big for my need.

ROBERT M. 
Rating:
1.0

Need closer locations to Dublin, Ga. Too far to drive and then had to pay extra miles.

Guy H. 
Rating:
4.0

Customer did not leave a comment.

Freddy T. 
Rating:
5.0

A+++ A pleasure to do business with!

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

Terrie G. 
Rating:
5.0

Truck was alright

Kalita L. 
Rating:
3.0

Customer did not leave a comment.

robert F. 
Rating:
3.0

Customer did not leave a comment.

heriberto L. 
Rating:
3.0

The place was closed for holiday weekend, but did provide 24-hour drop off.

Latricia B. 
Rating:
5.0

Customer did not leave a comment.

Bradley Y. 
Rating:
4.0

Customer did not leave a comment.

Billy F. 
Rating:
3.0

Customer did not leave a comment.

Walter G. 
Rating:
5.0

I had the pleasure of dealing with Mr. Dean Collins ( the owner) and found him to be very helpful and knowledgeable. My checkout was quick and I also had him give my car an oil change while I was using the U-Haul truck. Very satisfied with all his services !!

Victor R. 
Rating:
4.0

Very helpful owner, took care of all of the mistakes in the original order.

DELMAR F. 
Rating:
3.0

the hours are limited especially on Saturday which wasn't when I wanted to pick up my truck but had to because there are no Sunday locations open in the Vidalia area.

JENNIFER C. 
Rating:
4.0

Very efficient

Cindy L. 
Rating:
5.0

Very easy and very good person who handled the rental. I will use this location again.

joel C. 
Rating:
5.0

Customer did not leave a comment.

cheryl W. 
Rating:
5.0

Better signage for drop off location.

ROBERT W. 
Rating:
3.0

Customer did not leave a comment.

Demetra H. 
Rating:
3.0

Customer did not leave a comment.

Britney G. 
No reviews have been submitted for this location.

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