Customer Reviews for Decatur Hardware & Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Decatur Hardware & Rental

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Spencer H. on

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Robert H. on

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Kim S. on

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They were very helpful since we did not have the utility dolly that was supposed to be in our truck. We also didn’t get the furniture padding. She said she would make a note on our behalf I hopes that would expedite a refund for us from uhaul

kevin M. on

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RONNIE M. on

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You guys service were great, we recommend Everyone to use your services. Thank you we greatly appreciate it, Have a great day.

Gary G. on

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Phillip M. on

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Chris went above and beyond the ordinary service to assist me and expedite the process. I am grateful to him for his excellent service!

ERIKA S. on

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The bottom set of brake lights on our tailer did not work and we were given the ok to use it. By the way the trailer pulled we suspected the electric brakes on the trailer didn't work either. When I purchase a rental I expect it to be in working order, especially when it comes to safety. I was extremely disappointed we could not get a well maintained trailer. When we dropped the trailer off we were expected to lift the trailer off the hitch. When we requested a jack the employee insisted we didn't need one because we had "2 strong guys" that could do it. I would consider that poor customer service. I won't be renting a uhaul from this location again.

Rodney T. on

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DELAINY K. on

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The guy who helped me was wonderful. I was in a hurry/ last minute pick up and he was very thorough and explained things in a quick understanding manor. Thank you!!!

Helen M. on

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STEVEN D. on

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Very helpful in arranging and executing the transactions and provision of equipment. 100% satisfied. Great service beyond expectations.

DAVID C. on

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ADD CRUISE CONTROL TO TRUCKS

Ken B. on

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Parking lot was full of pot holes.

Rebeka P. on

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Julie S. on

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Easy return

LARRY S. on

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nothing its an easy rental I thought

GREG H. on

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RICH H. on

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Service was excellent!

Jessica P. on

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KENT K. on

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GREG H. on

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TONYA J. on

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MARY R. on

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Herley C. on

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Herley C. on

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Herley C. on

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ANNA V. on

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John S. on

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scott S. on

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LAURA F. on

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