Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
lots of complimentary thoughts: Fast, friendly, courteous, helpful. All U-Haul staff deserves a raise!
CHARLES Y
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER K
Rating:
5.0
Customer did not leave a comment.
TONYA K
Rating:
1.0
Very poor customer service on Uhaul rental. Treated the uhaul customer like we didn’t matter made the uhaul customers wait whip he attended to his other customers. This placed needs better customer service for Uhaul representatives
ROBERT W
Rating:
4.0
Customer did not leave a comment.
DONALD J
Rating:
5.0
Customer did not leave a comment.
JAMES P
Rating:
5.0
Customer did not leave a comment.
Keven A
Rating:
4.0
I did self drop off so I didn't talk to anyone.
CHAD T
Rating:
5.0
Customer did not leave a comment.
LE A
Rating:
5.0
Customer did not leave a comment.
MARTIN F
Rating:
5.0
Customer did not leave a comment.
Caleb R
Rating:
5.0
Inspection of the equipment.
ROY K
Rating:
5.0
Excellent service
CHARLES O
Rating:
5.0
Fast service.
Timothy S
Rating:
5.0
Customer did not leave a comment.
MARILIN S
Rating:
5.0
Everything was perfect
MARIA L
Rating:
5.0
Customer did not leave a comment.
RUSSELL M
Rating:
5.0
The customer rep was very helpful and nice. He was thorough with all instructions. The best experience I've ever had with your company.
VICTORIA S
Rating:
5.0
Nothing, everyone was great. Thank you
STEVEN C
Rating:
5.0
Wow. Marvelous. Wonderful. I called them to verify that it was a drop off location. The young gal I talked to over the phone was most helpful and friendly. I arrived, parked, went inside and met another employee who actually handled the U-Haul paperwork (computer check-in). I was in and out within just a few minutes. My kiddos to them!!
LYNFORD B
Rating:
5.0
Customer did not leave a comment.
SCOTT S
Rating:
5.0
Customer did not leave a comment.
PHILLIP E
Rating:
4.0
Customer did not leave a comment.
DONNIE T
Rating:
5.0
Customer did not leave a comment.
JIMMIE W
Rating:
5.0
Customer did not leave a comment.
TOD G
Rating:
5.0
Customer did not leave a comment.
ANNETTE R
Rating:
5.0
Great service!!
Rocky G
Rating:
5.0
Customer did not leave a comment.
BRADO L
Rating:
5.0
Very nice and kind
Justice W
Rating:
5.0
Customer did not leave a comment.
CHRIS K
Rating:
5.0
Customer did not leave a comment.
DUANE B
Rating:
5.0
Customer did not leave a comment.
Jeffrey S
Rating:
5.0
Customer did not leave a comment.
MICHELLE S
Rating:
5.0
Customer did not leave a comment.
ANNETTE R
Rating:
5.0
Customer did not leave a comment.
CHRISTINE M
Rating:
5.0
Customer did not leave a comment.
KENTON R
Rating:
5.0
Customer did not leave a comment.
Erik W
Rating:
4.0
Customer did not leave a comment.
Jeffrey S
Rating:
4.0
Customer did not leave a comment.
DEANNE E
Rating:
5.0
Nothing
SAMUEL B
Rating:
4.0
Customer did not leave a comment.
Brian B
Rating:
5.0
the employees were capable, friendly and happy to help.
Chad C
Rating:
5.0
Sometime that previously rented this unit left spilled soda in the back of the vehicle I had to clean
JOSEPH S
Rating:
5.0
Easy process the entire way. Equipment was in good condition
AUSTIN C
Rating:
5.0
Everything was great.
Barbara F
Rating:
5.0
We appreciate the quick and friendly service!
Katherine M
Rating:
3.0
The staff was friendly but unfortunately only had the trailer for about 20 minutes the car was to low to get onto it so I returned it immediately but since it left the lot was still charged
Christopher J
Rating:
5.0
Customer did not leave a comment.
ROGER W
Rating:
5.0
Drop off went quickly and efficiently. The attendant took care of everything and issued a receipt immediately.
Gary M
Rating:
5.0
Right brake light was out, and something wrong with steering passenger side mirror would not stay in correct postion for driver. I really hope that vehicle gets fixed before something bad happens to someone. Steering is very wobbly and unsteady once 50mph is reached. Me and my fiance felt unsafe, we just took it slow on our way to our destination and our way back home.
Shelby H
Rating:
5.0
Customer did not leave a comment.
Karen H
Rating:
5.0
Customer did not leave a comment.
CHRIS K
Rating:
3.0
Place was closed at drop off. Place is run down and filthy. Glad we didn’t have to go inside. The attached businesses were falling apart and sketchy looking. Place looked abandoned
Michelle M
Rating:
5.0
Customer did not leave a comment.
Gwen H
Rating:
5.0
Great service!!
Sabrina M
Rating:
5.0
Customer did not leave a comment.
Ryan S
Rating:
5.0
Customer did not leave a comment.
Kevin R
Rating:
5.0
I have rented trucks there before they always do a great job very friendly very nice. Just a great place to do business.
GERALD V
Rating:
5.0
Customer did not leave a comment.
ROD E
Rating:
4.0
Customer did not leave a comment.
PHIL S
Rating:
5.0
Customer did not leave a comment.
Gwen H
Rating:
5.0
Customer did not leave a comment.
LORI R
Rating:
5.0
Very quick and easy. Very thankful they let me know the 10ft did not have a ramp so I easily upgraded to the 15ft .
Christal S
Rating:
5.0
Customer did not leave a comment.
STEVEN S
Rating:
5.0
Very easy process and reasonable prices
DEBORA W
Rating:
5.0
Didn't even make it in the store gentlemen came out met me in parking lot checked in vehicle
Ricky H
Rating:
5.0
Customer did not leave a comment.
ROGER W
Rating:
5.0
Customer did not leave a comment.
Loren F
Rating:
5.0
Customer did not leave a comment.
Richard B
Rating:
5.0
Everything was great and Sunday drop off was nice
Allen V
Rating:
5.0
Not a thing the team there was knowledgable and helpful.
Joseph M
Rating:
5.0
Customer did not leave a comment.
Gwen H
Rating:
5.0
Customer did not leave a comment.
Loren F
Rating:
5.0
Customer did not leave a comment.
TOM L
Rating:
5.0
Customer did not leave a comment.
chris m
Rating:
5.0
i used two different credit cards one to reserve and then a different to pay the actual bill. both cards show a full charge/ please correct and let me know.
Beverly C
Rating:
3.0
This location has a big lot making it easy to drop off the vehicle. It was very convenient.
STEVEN D
Rating:
5.0
Customer did not leave a comment.
Irvin P
Rating:
5.0
Customer did not leave a comment.
RANDY E
Rating:
5.0
everything went great..
Paul C
Rating:
5.0
Very nice people to rent anything from they work very hard to make sure you’re happy. I would recommend them to everybody..
GERALD V
Rating:
5.0
Always very friendly and very prompt. Never had a problem with them.
Jason J
Rating:
2.0
I had requested a nearby location that was open that day but for some reason got pushed off to this location where they weren’t open so the app became necessary.
Paul H
Rating:
4.0
Customer did not leave a comment.
RANDY A
Rating:
5.0
Drop off was very quick and easy. Thankyou
Jody S
Rating:
5.0
Awesome
Don B
Rating:
5.0
Customer did not leave a comment.
James P
Rating:
3.0
Full of dog hair!!
Elizabeth R
Rating:
5.0
Customer did not leave a comment.
Brandy J
Rating:
5.0
I was greeted as soon as I walked in the door. The truck was checked very quickly. I recommend this location.
jesse r
Rating:
5.0
Very knowledgeable, super friendly, easy-to-use process.
