Car carrier surge brake was defective. One fender was bent and would not stay latched. Typical UHaul maintenance in my experience
CRAIG M
Customer Reviews for Dedicated Auto Body and paint
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off location worked out perfectly, however there was some vehicles in the way for dropping off the trailer. The manager was nice and asked if we needed a hand backing in the trailer, but we were able to make it happen. All good!
MARK LNever had a chance to check out truck
ROBERT Pnothing needed
JANIECE TYou guys charged me for 2 days rental
JOSE MI showed up without reservation kind of in a pickle. The owner was able and ready to help me, and made sure i was able to get best deal. Very nice person, would recommend this location
KIMBERLY MVery sketchy location to drop off. Dirty and junky. The place closed early to start holiday weekend.
ANGELA AThe truck we needed was not equipped with what we ordered. We requested moving blankets and received a dolly instead. Pickup was horrendous and took an hour and a half as the Uhaul app, which we were directed to have ready for the pickup, was not able to deliver us instructions and we spend a great period of time with customer service troubleshooting the issue. Admittedly, the malfunctioning app was not the fault of the Uhaul location, but I will never be picking up a Uhaul remotely again as there was no one in the office to help us. I thought I would be saving a few minutes by picking up our truck from a closer spot, but there is a much more larger and convenient pick-up in our city.
Ian MEverything was fine.Thank you.
Jay G