You both did great service
Thomas M.
Customer Reviews for Dees Treasure Chest
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Always easy to rent from this location. Excellent service and equipment.
John C.I've used this location often, and have always found the Personnel helpful and knowledgeable.
Charles G.Just be friendly as they were
Mary B.Very kind people.
Siscro G.Place a sign on the building that instructs the client to the location of the drop box. THe drop box is on a light pole away from the building.
Sybil P.POst an after hours sign regarding the location of the drop box. At night, I could not find it. The next morning, I called the owner and she said the drop box was on an exterior light pole. If a sign or placard was near the door, it would be most helpful
SYBIL P.The drop off that I was given on the paper isn't even a uhaul person anymore, so I had to find another one in town at 9 pm to drop the truck off. I feel like I shouldn't have been charged 3 days when I returned the truck on Sunday and picked it up on Friday afternoon
Todd W.Dees Treasure Chest needs to keep doing what they're doing very nice place
Tarrell M.Absolutely nothing. This location has great customer service!!!! I will definitely used again.
AJ J.It was a great experience!!!
Keith M.Mrs. Dee was very helpful in getting approved for the rental, and very knowledgeable in get hook up and using the equipment.
PAUL H.extremely disorganized and slow
Sudie M.Lady in lake village said she did not need another car dolly there wanted me to take to Mississippi and I said no that was 130 mile round trip out my way and haul was not buying gas anyway my contract said drop in lake village Arkansas so after she closed I went and dropped it off at her front door
GEORGE S.The lady was very kind and extremely helpful. It was pouring down rain the day I pick up the uhaul and she came out to my car with an umbrella and walked me into the store dry as a bone. Great service
Jorganne M.Need more open trailers cause I had to have a 6x12 open trailer, cause I bought some wedding equipment from the wedding I attended, and I had to get it back home in hernando Mississippi, she rented me an enclosed 6x12 but it wouldn't do for what I had bought, I needed a 6x12 open trailer, so I looked around and saw she had a 6x12 open but she said she don't rent it out usually, but she told me she would rent it to me if I would bring it back there when I got my stuff home, so I was in a bind so I told her okay, and I live 3 hours one way to my home but I am a man of my word so I had no choice but to return it back to lake village Arkansas, when I got it unloaded in hernando Mississippi. So after 9 hours of travel I finally got home . THANK YOU
CHRIS A.When you say it is a twenty foot truck you need to let the customers know that they are only getting a 16 foot truck. The attic should not be counted as floor space. Also there isn't 4 ft to be counted there either. I needed a 20 foot trailer and rented a 20 foot trailer but it only had 16 ft floor space. I had to leave some things in Arkansas. This ain't right .
Becky T.Put jacks on the trailers.
Anthony L.Dees done a very good job for me. However the same can't be said for the U Haul customer service which dropped the ball in the first place. I will never use Uhaul customer service again. I will have to do business elsewhere.
Scott B.The service at this location was excellent. But, I was extremely satisfied because, despite making a reservation in advance on your website for the Cleveland MS location, I was required to drive 64 miles in order to pick up a truck.
Amber K.Was not able to drop off at scheduled location due to equipment failure on trailer. Dropped off at location in Cabot, AR
Shannon H.Great customer service and very friendly people.
Rebecca E.The parking lot was real muddy. I have 3500 truck that is supper time consuming to clean. Average cost to detail truck around 140.00 so your rental cost me double .
jerry H.Nothing, Great Service!
kyree E.I was promised an available trailer in Greenville, MS. This didn't happen & was not corrected. Lake Village was an hour out of the way picking it up & another hour out of the way to return it.
Reagan D.Great customer service at Dee's! Staff is very helpful and friendly.
David F.Don't send other people's receipts to the wrong person.
George S.The Uhaul personal at both locations were extremely helpful and professional! I would recommend them to anyone moving!
Jim K.Very nice and helpful folks.
JAMES W.Need jack would these ladies a lot
JAMES R.Everything was ok for a last minute thing. The person that was helping me was very helpful.
Dennis B.u haul person did all hook ups to my truck told me all was done and ok, that i was good to go. short way down road trailer came off ball bounced up hit my tailgate(dent-scratch) then dropped onto bumper. managed to reattatch, ratchet knob apparently not tightened down
DAVID B.THE VEHICLE WAS VERY DIRT, CLEAN THE VEHICLE BEFORE RENT IT THE NEXT PERSON.
MELVIN P.