Customer did not leave a comment.
mark b
Customer Reviews for DeGroot Auto Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a very nice and easy rental. I will definitely recommend them to friends and family!!
Margaret PEd was very friendly and courteous. I was a little late picking up the trailer, and he texted to see if I was still coming. Since I was late, he gave me extra time at the return, without even being asked.
Brian RThe owner was very helpful, got me in and out in under 10 minutes and the drop-off was easy as well. A great experience overall
David VQuick call back, super helpful and nice. He even hooked it up and unhooked it!! I will be renting from this location again!
Shannon MThis was one of the best experiences with you all I've ever had even though it was not an actual U-Haul facility the even though this was not a actual U-Haul facility I highly recommend people to use this one the person running it was very friendly excellent and easy to talk to
Ray GWhen renting a vehicle it has always been rule of thumb that rentals are received with a full tank of gas and returned with a full tank of gas. Although in this case really appreciated the honesty as I was told the vehicle had a little under 3/4 tank full of gas and on the return that is all that I needed to be put back into it. Thanks. Great service over all, vehicle was in great shape and the return was extremely easy.
ken fVery Little. Ed was very personable and efficient. Great experience with him.
Joseph KGreat customer service! Friendly and helpful!
JENNIFER RI have used your trucks numerous times. I’m always greeted with kindness and professionalism. Trucks are always clean. I will always use this business.
DEBBY TOne issue, the inside of the uhaul looked fine but once all my items were in it , hauled to Florida and then emptied it was apparent it was not clean. My sheets and blankets came out of the uhaul with black grease marks, the feet of my dresser had grease marks which left grease marks on my new carpet. Confident the black grease marking on sheet, blankets, anything that i have that was material in the uhaul was marked up
linda gFast, friendly service. Always a great experience! Will use them again.
Thomas DThe salesman was very helpful and nice
Allison RExcellent experience. Mr. DeGroot is friendly, professional, and helpful. Don't change a thing.
MATTHEWJ MI appreciate that U-haul is just down the street, quite literally in my case. I had very short notice of when I would need a truck and my nearby U-Haul dealer was able to work with me. The truck was fine, 2 hand trucks included and pads were included, all as I requested. I will use this dealer again.
William AThe gentleman who runs this shop is very good at it. He is knowledgeable and very polite. His equipment is clean, organized and well maintained.
Jon MVery helpful.
Brian DExcellent service! Great people.
Kimberly IDeGroots was very informative and helpful. The truck he set me up with was perfect. Drove it 950 miles. It's like driving a big SUV. Rode great.
BRADLEYJ JUsed this location in the past, would highly recommend this location for a very good experience.
floyd cAmazing service!
STAFFORD WI always rent at this location. Great service!!!
Richard CThe person at the pickup location was helpful and knowledgeable.
Dean HThis is by far the best little U-Haul around. The service is A+ & they a great selection of equipment. Super convenient location as well.
Melissa TI've rented from Ed De Groot many times over the last 7 years. He runs a nice, professional U-Haul operation. Good moving equipment selection, always helpful in hooking up equipment to vehicles, well maintained vehicles.
RICK HAlways a fantastic experience working with Degroot's
Nathaniel GOne of the best rental experiences Very accommodating and helpful Quick and easy service
dan cI always go to this location. The guy who runs it is a very laid back guy who will always work with you.
james sWe had superb service and the gentle there was professional and kind and things were done in a timely manner. Thank you
lori gGreat customer service, truck was a great ride.
sean dKeep up the good work.
Zheng WSpeedy service
John BEd is awesome straightforward knowledgeable and funny guy easy to work with and very accommodating. Will be using this location again
Matthew BExcellent service, easy transaction, the truck was clean and ready. The man at the counter was kind, friendly and very helpful. I highly recommend DeGroot Auto Detailing for any U-Haul rentals.
libert cMr DeGroot is the best! We ended up switching to a larger truck last minute and he was super accommodating. Would highly recommend this business to anyone!
lori dEvery is excellent with this location and staff 💪🏽👍🏾
lorenzo kEverything was great
todd gEd was fantastic - he helped me with hook up and drop off instructions to make my trip as simple as possible!
Edmund LThe brakes have a pulsation. You would not know it unless someone told you or you drive it down the road. Other than that everything was perfect. I have rented from this location a few tim. And I only go to him. Unless he doesn’t have it and he has me pick up at a different location.
Clarence MRental process was easy. Professional and very courteous. Conversation was amazing. I can’t say a negative thing about the experience. 5 stars.
Jeffrey CGreat rental experience - highly recommend renting through this location.
robert mHe always goes above and beyond when renting a U-Haul
Nathaniel GBest place to do business with!
Sean SExcellent experience with a very friendly, helpful and courteous owner.
John MI will recommend this facility and Mr DeGroot. My initial service online left much to be desired. I called this facility and he promptly made me feel at ease. He was very efficient and courteous!
Pamela jBaldwinsville U-Haul in Upstate NY was the best rental experience I’ve had in a long time. Super friendly owner hooked up my car carrier, explained how to use it and even WD-40’d the ratchet strap mechanism before I left, 10/10 Will rent again!!!
Angelo PI needed a rental at the last minute. A quick and clean transaction.
joe cWonderful customer service! Friendly & helpful
Sarah BGreat service and recommendation's.
Joseph RGreat customer service.
Timothy CFast, friendly service. Easy pickup and return. Recommended !
DAN CNothing Degroot provides great service to those who are in need of service.
Kyle PEdward, the owner, explained that I had the wrong size ball on my hitch for the trailer. Even though I had time to drive all the way home to get the correct hitch, he let me borrow his. That kindness saved me two hours of time and showed me that there are still generous people in the world. THANK YOU Edward. Be safe.
Tony SIt was the best UHaul experience I have had. The owner always goes above and beyond for his customers.
Nathaniel GIt was the best UHaul experience I have had. The owner always goes above and beyond for his customers.
Nathaniel GI have used Mr. Degroot in the past. I’ve always had great experiences with him. He takes the time to go through the things I need for a safe trip. I’m sure I’ll go to Mr. Degroot in the future.
kathy mI had a quick, easy, friendly experience!
SHELLY SThe guy running this operation is terrific to work with, through weather-related changes, courtesy, efficiency; can't say enough good things about our experience.
dale tThe owner is always quick to respond and always pleasant. The truck was ready to go and already warmed up as well. Can't ask for much more.
dale t