Customer Reviews for Delightful Dog Grooming

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Delightful Dog Grooming

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Gary O. on

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steven G. on

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Wayne T. on

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Give the TRUE total rental fee at the pickup.

Rod M. on

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Pick up took 30 min to process even after fully reserving on line

beatrice W. on

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I had a very stressful experience. I had went online and got truck scheduled. During this time I was sent two places to pick it up and drop it off. I had to call customer service 5 times. The website is not easy to understand. Very frustrating experience. I spent over 2 hours on the phone. Because of the( glitches) I missed the pick up time. It was closed. Then the frustration level goes way up. There should be an easier way to get the vehicle and return it.

tricia S. on

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I will never rent a u haul again because it's to much trouble and stress it took 2hours to go to the website and check it out.

James G. on

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KIki is awesome, very professional!

Michael R. on

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If i could leave 0 stars, i would. I was scheduled to pick up at 4pm on a Thursday. Arrived to find the store never opened. After over 2 hours of sitting on hold, being bounced from person to person, I spoke with the "area field manager" by the name of Steven Kellerman. He explained the location's owner had an emergency, and would meet me there within 30 minutes. I arrive to learn from the franchise's owner that she "took her employees swimming." So I was blatantly lied to by managment, in order to "fix" my problem. After leaving 3 hours later then planned on a long haul, I was forced to stop and get a hotel, which was an otherwise avoidable expense. Fast forward to me returning the rental. I arrive 2 hours early to the location to learn that they pulled the same thing again. The store never opened and i had no one to drop off to. Several attempts to reach both the store and the area manager were unsuccessful. Was forced to drop it off, take pictures, and text them to the manager. The level of professionalism from both the store and the field manager were nonexistant. The whole experience was a nightmare. I would avoid this location, and uhaul in general, if at all possible.

Jeff D. on

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The place was closed on drop off day without a voicemail to leave a message or a sign on the door. I will never drop off at this location...EVER

Jeff D. on

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When we tried to drop off the vehicles at this location...the place was not open nor was there any sign on the door or a message on their answering machine. Very very poor service!

Marshall E. on

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Thomas W. on

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James G. on

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This spot was not listed as a drop off location for us but it was the closest, very convenient and staff was very friendly and helpful.

Victor N. on

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Delightful Dog Grooming was an excellent location for U-haul rental. The employee I spoke with was very friendly and outgoing. There was even some cool hand-made art work available in the lobby to look at while the paper work was being finalized. 10/10 would recommend.

Lori H. on

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The girl Angela told my son that she would call him if there was a problem with returning the truck there. She NEVER called him and I get scammed from this place. I am not a happy customer.

Monica L. on

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I loved the convenience

Michael K. on

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mark P. on

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frank B. on

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they were the best thank you and loved the art

Robert B. on

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don T. on

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Works very well doing what they are doing. Very helpful to meet our needs.

mark Q. on

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ray M. on

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james R. on

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Carrie C. on

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Kevin L. on

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Marc M. on

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Gas was a bit lower than was shown on the receipt and the a/c did not work well but the young lady was very nice

Richard E. on

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