Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick-up location was not the one I requested (had to travel to a different inconvenient location, further away, with nobody there when I arrived).
William S
Rating:
5.0
Wasn't a problem getting a trailer and was installed on my truck by a young man that was very knowledgeable about U-Haul.
dale w
Rating:
3.0
Customer did not leave a comment.
Mary N
Rating:
3.0
Customer did not leave a comment.
MARY N
Rating:
5.0
Always a great experience. I use them alot
Donald H
Rating:
4.0
Customer did not leave a comment.
JOHN B
Rating:
5.0
Customer did not leave a comment.
JOHN O
Rating:
5.0
Customer did not leave a comment.
bryan l
Rating:
3.0
Customer did not leave a comment.
Steven B
Rating:
5.0
Customer did not leave a comment.
CORY M
Rating:
5.0
Super friendly and easy to work with, also very helpful, she will make it work no matter what, it's definitely all about the customer. I highly recommend them.
paul d
Rating:
4.0
Customer did not leave a comment.
JOHN O
Rating:
5.0
It’s an odd place but at the same time a diamond in the rough. Def gonna use this location again!
julia o
Rating:
4.0
Customer did not leave a comment.
RICHARD A
Rating:
5.0
Customer did not leave a comment.
gary P
Rating:
5.0
Customer did not leave a comment.
RACHEAL V
Rating:
5.0
Customer did not leave a comment.
MIKE Y
Rating:
5.0
Customer did not leave a comment.
James D
Rating:
4.0
Customer did not leave a comment.
Guion V
Rating:
1.0
This place is a dump! And no one is ever there... nothing but trash and abandoned vehicles
REY V
Rating:
4.0
Customer did not leave a comment.
RICHARD T
Rating:
5.0
Customer did not leave a comment.
Leigh F
Rating:
5.0
They got exactly what we needed when we needed it, and made rental so easy and quick. Great location! Thank you
Karen H
Rating:
5.0
Angela was wonderful as. Usual
Helpful
Friendly
Went extra step
I’ll miss her n her kindness with our. Move
KATHERINE M
Rating:
5.0
Excellent service
Gloria J
Rating:
5.0
Customer did not leave a comment.
DAVID K
Rating:
5.0
Great service by local owners who were able to get us the equipment we needed. Thank you!!
Karen H
Rating:
4.0
Customer did not leave a comment.
DAVID K
Rating:
4.0
Customer did not leave a comment.
Garry A
Rating:
5.0
Customer did not leave a comment.
james r
Rating:
5.0
Customer did not leave a comment.
STEVE H
Rating:
2.0
Customer did not leave a comment.
Scott J
Rating:
5.0
Very friendly service!
Mohammad A
Rating:
5.0
Customer did not leave a comment.
Raul F
Rating:
5.0
Customer did not leave a comment.
April L
Rating:
1.0
Customer did not leave a comment.
STUART A
Rating:
3.0
Not have bald tires on car dolly. Had a flat within an hour. Had to wait approximately 2 hours on side of interstate for repair. Had to have second tire changed due to it being bald also.
cheryl v
Rating:
5.0
Customer did not leave a comment.
JAMES C
Rating:
5.0
Customer did not leave a comment.
JOSEPH R
Rating:
5.0
Customer did not leave a comment.
Joe R
Rating:
3.0
Customer did not leave a comment.
John M
Rating:
5.0
Customer did not leave a comment.
VALERIA Y
Rating:
5.0
I have rented from this location before. The owner is extremely responsive and excellent to work with. It is a pleasure to work with such a fine business.
john s
Rating:
5.0
The people at UHaul/Delightful Dog Grooming were friendly and professional. I was under time pressure and they were accommodating and helpful offering options to me to make my move easier .
MICHAEL N
Rating:
2.0
Customer did not leave a comment.
TISANY M
Rating:
5.0
Customer did not leave a comment.
Angela R
Rating:
5.0
Customer did not leave a comment.
Todd R
Rating:
5.0
Very friendly and accommodating.
ESTHER B
Rating:
3.0
Customer did not leave a comment.
Jerrett R
Rating:
5.0
Customer did not leave a comment.
dave k
Rating:
5.0
She was so nice answered everything we asked wonderful lady .
Donna P
Rating:
5.0
Customer did not leave a comment.
James T
Rating:
1.0
Customer did not leave a comment.
Sabrina S
Rating:
3.0
Customer did not leave a comment.
Janet C
Rating:
5.0
Customer did not leave a comment.
Gregory F
Rating:
5.0
Customer did not leave a comment.
Joel V
Rating:
5.0
Awesome customer service, any problems I had were addressed immediately. Thank you especially in a stressful time.
PAUL D
Rating:
5.0
Customer did not leave a comment.
Tammy J
Rating:
5.0
Customer did not leave a comment.
gary s
Rating:
4.0
My only negative comment is that I wish the 6' x 12' trailer had a trailer jack - it has a high tongue weight (even empty), making it difficult to attach and detach from the truck hitch.
John B
Rating:
5.0
Everyone was very nice and welcoming !
Elizabeth b
Rating:
5.0
New paperless system is great
Fred E
Rating:
3.0
Customer did not leave a comment.
jerald m
Rating:
5.0
Customer did not leave a comment.
Stacey B
Rating:
4.0
Customer did not leave a comment.
Amanda G
Rating:
5.0
Customer did not leave a comment.
Faustino G
Rating:
5.0
Staff was very helpful
Chris B
Rating:
5.0
Customer did not leave a comment.
Leslie R
Rating:
4.0
Customer did not leave a comment.
Anderson T
Rating:
4.0
Customer did not leave a comment.
Erick F
Rating:
5.0
No improvement needed. Very friendly staff.
Robert S
Rating:
5.0
Very friendly staff
Fred D
Rating:
5.0
Customer did not leave a comment.
Michael S
Rating:
5.0
Customer did not leave a comment.
Faustino G
Rating:
5.0
Nothing. It was perfect!
Christopher B
Rating:
5.0
Very friendly, helpful and efficient…
David D
Rating:
3.0
The truck they gave us to rent leaked oil all over our brand new concrete driveway. We were told to file a claim. We are beyond upset! Why wouldn’t you check and maintain your trucks. That should have never happened. There are no words! Uhaul should pay or fix the damage to our BRAND new driveway and credit us for the full amount of the rental!
Terri P
Rating:
4.0
Customer did not leave a comment.
Brian B
Rating:
4.0
Customer did not leave a comment.
Brian B
Rating:
5.0
Very friendly and helpful through pickup and return process.
Judith F
Rating:
5.0
Great customer service and hospitality at this place. I would recommend this place. I plan on renting from here again
Heather B
Rating:
5.0
Very friendly. Drop off was a breeze.
David E
Rating:
3.0
Dropped off after hours .... Your app didn't work while there so had to use the chat feature to tell I had returned it
william b
Rating:
5.0
Customer did not leave a comment.
Ray C
Rating:
5.0
not certain.
Bernard B
Rating:
5.0
Nice people. They want to help you in every way.
BERNIE H
Rating:
3.0
Customer did not leave a comment.
Gary C
Rating:
5.0
Customer did not leave a comment.
Faustino G
Rating:
5.0
Angela and Tod were fantastic. Of course they had the truck for me and made it so easy but they also were a wealth of knowledge as far as what’s in the area and where to go to get whatever I needed. They were polite and helpful and were a pleasure to work with.
Ralph G
Rating:
3.0
Customer did not leave a comment.
Mark S
Rating:
1.0
Worst U-Haul experience and place ever...... Had to shout through open door because it was so disgusting inside...... Over charged me... Took forever to get corrected..... Never answers telephone.... And VM is always full. Only positive is her son was nice and helped me connect the dolly to the car
WILLIAM B
Rating:
5.0
Customer did not leave a comment.
John D
Rating:
5.0
You guys were awesome and so friendly! Thanks again!
joshua h
Rating:
3.0
Customer did not leave a comment.
timothy c
Rating:
5.0
Customer did not leave a comment.
thomas b
Rating:
5.0
Customer did not leave a comment.
Lou C
Rating:
5.0
Customer did not leave a comment.
Christopher R
Rating:
5.0
Absolutely nothing. Everything was perfect. Wonderful people to deal with. Top notch service!
Edward S
Rating:
5.0
customer service was excellent.
glyn h
Rating:
5.0
The couple were excellent. They were patient in bringing us into the UHaul family. It really was a great experiance. We would be glad to go to them in the future Glyn Hasty