Location and employees were great.Uhaul rep called and tried to have me change locations even tho I set it up to return to same location. Uhaul rep was not clear what the issue was and tried to tell me truck was not available when it was.
Austin W
Customer Reviews for Delsea Marble And Granite
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location and employees were great. Uhaul rep called and tried to have me change locations even tho I set it up to return to same location. Uhaul rep was not clear what the issue was and tried to tell me truck was not available when it was.
AUSTIN WPick up was a nightmare. It took forever to connect, then it kept restarting, the person helping was taking forever, the system went down, the lock was a struggle to open. THEN you’re backing up, completely blind with cars flying behind you and praying you don’t hit a rock or get smashed into my traffic. The workers in the store were super nice however and beyond helpful when the “person” or computer couldn’t check me in
Gia WTo crowded with other things for a truck that size
JOSEPH Bmoving blankets I requested and paid for where not in the rental truck. There was no one at location to rent truck to correct this. was forced to do a online check out and in.
William RNone
Ramon TVery nice and love the customer service.
Shirlay SMay not be the locations fault. U-Haul never advised that location did not have an actual person. I'm not very computer literature and had no idea how to do the online pickup. Took over an hour and several calls to finally get access to vehicle. Also, 24 furniture covers were not in the truck, had to travel to somedale NJ to get covers.
Peter RThe vehicle ran rough when cold for the 1st 5-10 mins. No other issues.
LOUIS B