Customer Reviews for Dennis Auto Sales
(U-Haul Neighborhood Dealer)

Rating:

5.0

Great staff

Rating:

5.0

Very smooth process, checking the truck out and in.

Rating:

5.0

There wasn't anyone there at Dennis Auto Sales when I dropped off the Uhaul. So I said the personnel wasn't helpful.

Rating:

5.0

Just a little crazy trying to work the app, to get the truck. Everything was great.

Rating:

1.0

Please avoid this thief. He will charge you 5 times without any information.

Rating:

1.0

Poor space for parking.

Rating:

5.0

My only complaint is that the truck was dirty inside when we got it. We cleaned it of course so we wouldn't get charged. Also would have been nice to know upfront that it has a speed sensor that doesn't allow you to go above 75mph I drive at night for a reason and by doing that causes it to use way more gas jus trying to keep it at 70-75mph because in 70mph zone mind you it's impossible to keep that gage in the green I tried while maintaining the speed limit and it stayed in the red. First and last time renting a uhaul will stick to pods

Rating:

5.0

Service was very friendly and helpful

Rating:

5.0

I’m sorry I forgot the guy’s name, but he was super friendly and helpful! I will be using this location again!

Rating:

5.0

I hated that the return date was on a day they were closed but you couldn’t change it so I was forced to use the app. The location was easy to find and obvious what to do when I got there but would have been nice to speak to a person.

Rating:

1.0

Maybe not close the shop when a customer has a UHaul pickup at the same time.

Rating:

5.0

Very helpful

Rating:

5.0

Difficulty with the app saving pictures.

Rating:

1.0

They sent me a receipt saying I owe more money for a wrong drop off

Rating:

4.0

Everything went pretty well unfortunately the location didn't have the U-Haul ready so I had to call in and arrange a different one which was no issue the customer service representative was very effective efficient and she was very pleasant the only issue that I had that kept me from giving you five stars was the fuel level showed more than 3/4 tank and when I drove the truck around the corner it dropped down to about a quarter so I ended up putting about $100 in for 90 miles that's a little bit rough but other than that everything went well thanks for your help it was good

Rating:

4.0

We rented the 10' truck to take our powerchairs to an event. A 9' van was requested, but couldn't be picked up at that location. We tried to use the truck but the climb up into the seats was so high we couldn't get my passenger into it. We ended up returning the truck without going. No fault to UHaul or rental sight. It was just not a good fit for us as handicapped people.

Rating:

5.0

.

Rating:

5.0

Easy rental process. Convenient location.

Rating:

5.0

Super location and friendly staff.

Rating:

5.0

Do not know enough about them to comment

Rating:

5.0

The employee there Lee Payne was very knowledgeable and understanding of my needs. I would recommend this place to anyone for their Uhaul needs. Thank you again

Rating:

1.0

Turned it in early due to change in plan of travel didn't. Should have been refunded for the 6 extra day even the people at uhaul customer support said so they didn't do the paperwork tell the date I was supposed to turn it in so I had yo pay for the day I didn't use..

Rating:

5.0

The man was very friendly and explained everything to us

Rating:

5.0

Mabye a spare broom to clean out but someone would probably steal it. Other then that great truck

Rating:

1.0

Uhaul drove super rough shooke the whole time. The center cap in the middle by that dome got super hot it almost burnt me. We had to wait a hour to just try and get the uhaul

Rating:

2.0

They are only open by appointment only and do no cash, so I wasn't able to get my deposit back