Customer Reviews for Denny's Wrecker Service Inc
(U-Haul Neighborhood Dealer)

340 reviews

4705 Yellowstone Ave   Pocatello, ID 83202
(& Linden)

(208) 237-3640

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 11/26/2021: Closed
  • 12/24/2021: Closed

Services at this Location:

Contact Us

(208) 237-3640

4705 Yellowstone Ave
Pocatello, ID 83202
(& Linden)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 11/26/2021: Closed
  • 12/24/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Wonderful ambassadors of U- Haul. A real treasure and kind. Helpful in setting up my hitch; did not make me feel stupid for a mistake I did. They were all professional and diligent in their work. Great job!

ADAM A. 
Rating:
5.0

They are fantastic very helpful and polite, made is so easy and fast.

Terina K. 
Rating:
4.0

Trailers need trailer breaks

BENJAMIN M. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH O. 
Rating:
1.0

The truck was not clean inside or in the back and it was out of gas had barely a 8th of a tank quarter tank of gas

Jeannie P. 
Rating:
4.0

Customer did not leave a comment.

robin G. 
Rating:
5.0

Customer did not leave a comment.

DEANN W. 
Rating:
5.0

Customer did not leave a comment.

BILL W. 
Rating:
3.0

Improve customer appreciation attitude. Give me the impression that you appreciate my business.

SCOTT C. 
Rating:
3.0

Customer did not leave a comment.

kyle L. 
Rating:
4.0

More restricted business hours

Robert A. 
Rating:
5.0

Customer did not leave a comment.

tony C. 
Rating:
3.0

Customer did not leave a comment.

Donna C. 
Rating:
2.0

Customer did not leave a comment.

Jordan B. 
Rating:
5.0

Have used the Dennys Wecker U-Haul in chubbuck for a very long time. Love them like family..Tori iis amazing !!!

CARRIE G. 
Rating:
3.0

I didn't meet with anyone at this location but I did speak with someone over the phone. I dropped the U-Haul truck off at night and left the keys in the drop box which made it nice and easy. I really appreciate that. However I was overcharged by $13 and some change because I wasn't given the proper amount or enough mileage and the customer service was decent while I wait for a phone call back regarding this matter so that it can be reversed.

Lisa L. 
Rating:
3.0

It was closed when I dropped off the vehicle

Angelea M. 
Rating:
5.0

The women were so helpful and cheerful..

Melissa N. 
Rating:
5.0

Customer did not leave a comment.

Corina G. 
Rating:
5.0

Customer did not leave a comment.

gem S. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
4.0

Customer did not leave a comment.

Timothy D. 
Rating:
4.0

Wasn't really concerned with it being clean I swept the trailer off, biggest concern was that the wiring worked and it did.. so all good.

Todd S. 
Rating:
4.0

The trailer had cement dust all over the floor, of course didn't notice until we started loading and pitting stuff down.

Rebecca M. 
Rating:
5.0

Did not have boxes or other ancillary items I expect at a location. But the customer service was top notch in solving a couple of issues I had.

Darrell M. 
Rating:
5.0

Customer did not leave a comment.

Vlad B. 
Rating:
5.0

Drop off was made very fast and simple!

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

larry W. 
Rating:
5.0

Customer did not leave a comment.

Rebecca M. 
Rating:
5.0

Denny's is a great place to do business. They got me set up right away and even had one of their guys help me hitch up the trailer in a snowstorm.

SCOTT S. 
Rating:
5.0

Customer did not leave a comment.

George B. 
Rating:
5.0

Customer did not leave a comment.

larry W. 
Rating:
4.0

Customer did not leave a comment.

Roy S. 
Rating:
5.0

Customer did not leave a comment.

J Allen W. 
Rating:
2.0

Dollies and blankets were not in the truck. Had to pick up items from another location. Huge inconvenience and put me behind schedule.

Sheldon E. 
Rating:
5.0

It was everything we needed

JULIE M. 
Rating:
5.0

Grateful for the friendly help and smiles. Pleasure to rent from Uhaul at this location.

Rick P. 
Rating:
5.0

Customer did not leave a comment.

Ken N. 
Rating:
4.0

Customer did not leave a comment.

STEVE G. 
Rating:
5.0

Customer did not leave a comment.

Mikel R. 
Rating:
5.0

The center of the metal deck was slippery when my feet had snow on them. Use a nonslip surface on the entire deck.

PAUL H. 
Rating:
5.0

Windows were not clean and wiper blades didn't work properly; need to be replaced; fortunately for us it didn't rain. Driver mirror racketed and vibrated when going at 40 mph or more.Because of that and the noise it caused was almost impossible to maintain a conversation. Once again. lucky enough it didn't fell.

MARTHA N. 
Rating:
5.0

Very helpful staff. If I were to ever return to Pocotello I would use them again.

william A. 
Rating:
5.0

Customer did not leave a comment.

Aaron R. 
Rating:
5.0

Nothing

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Shannon S. 
Rating:
1.0

First, I wanted a trailer...they said no trailers anywhere in the area (including several other dealers they said. So, I succumbed to getting a tow dolly. After paying $250.00 for it and hooking it up, found the lights were not working?! They gave me a business card and said I had to call this number and arrange to go get it fixed. What??!! Now it is MY responsibility to get this fixed?? And they wouldn't trade it for the other dolly they had there because "too much paperwork after it's already paid for"...crazy. Anyway, I call this number and drive the dolly (with no turn signals and 1 running light) to the main U-Haul about 3 miles away. Guess what...they have 5 trailers in stock!!! What happened to "no trailers anywhere?? The guy then proceeded to fix the lights on my time, again, instead of just getting me a working unit and sending me on my way. HORRIBLE experience overall and wouldn't recommend.

JEFF C. 
Rating:
5.0

None

MERRILL P. 
Rating:
5.0

Denny's is where I will always goto rent a u haul product . they are great.

Neil L. 
Rating:
5.0

Customer did not leave a comment.

Partick F. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
3.0

Customer did not leave a comment.

Karen S. 
Rating:
5.0

Customer did not leave a comment.

Keith J. 
Rating:
5.0

Customer did not leave a comment.

Nathan R. 
Rating:
4.0

Include a ramp in the uhaul. I though they all included ramps but I was wrong. Maybe have the telephone operator go over what is included and not included on the over the phone reservation for the truck.

ALEXANDER E. 
Rating:
5.0

Good people to work with

tom I. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
3.0

Customer did not leave a comment.

jayne L. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY J. 
Rating:
5.0

Customer did not leave a comment.

Lynn F. 
Rating:
5.0

Customer did not leave a comment.

john A. 
Rating:
5.0

They did great

brent H. 
Rating:
5.0

Customer did not leave a comment.

KEN K. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

Customer did not leave a comment.

Stephen F. 
Rating:
3.0

Be open on weekends

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

JULIE M. 
Rating:
3.0

Customer did not leave a comment.

LAUREL G. 
Rating:
5.0

Very accommodating!!

John D. 
Rating:
4.0

Customer did not leave a comment.

DAN G. 
Rating:
5.0

Customer did not leave a comment.

Dustin S. 
Rating:
5.0

Customer did not leave a comment.

Doug H. 
Rating:
4.0

Customer did not leave a comment.

JILL T. 
Rating:
5.0

I was actually SUPRISED by the customer service I received from Torie at Denny's Wrecker. She was extremely efficient, knowledgeable and best of all and least expected, she was calm, funny and friendly. Her level of customer service put me immediately at ease. She obviously cares about her business and customers. This move was stressful, I was in a hurry, but her world class customer service made the experience getting my truck pleasant. How delighted I was to find the truck was new! Only 11,000 miles when I got it. Thanks Denny's Wrecker, Torie & U-Haul for an exceptional customer service. experience.

LAUREL B. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN B. 
Rating:
5.0

Customer did not leave a comment.

Dave C. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Remember a recommendation is just that and not set in-stone as an absolute.

james S. 
Rating:
3.0

Customer did not leave a comment.

Linn C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
5.0

Tory was great to work with. Thanks

blake M. 
Rating:
4.0

Customer did not leave a comment.

Virginia V. 
Rating:
5.0

Customer did not leave a comment.

Tanya B. 
Rating:
4.0

The lights on the trailer need to be changed, they were to dim for daytime use. Beyond that it was an excellent experience

Roy R. 
Rating:
5.0

Customer did not leave a comment.

Curtis S. 
Rating:
4.0

Customer did not leave a comment.

VALRIE J. 
Rating:
4.0

Very busy location. Excellent service other than phone interruptions.

PARLEY G. 
Rating:
5.0

Customer did not leave a comment.

CHUCK T. 
Rating:
3.0

Customer did not leave a comment.

Darin C. 
Rating:
5.0

Very courteous and informative, the car hauler trailer was incredibly well equipped and maintained.

RYAN M. 
Rating:
5.0

Customer did not leave a comment.

DAN M. 
Rating:
3.0

Customer did not leave a comment.

steve G. 
Rating:
4.0

The staff were courteous and friendly.

raymond R. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

laNada W. 
Rating:
5.0

the trailer worked good to move my newly repainted 72 ford pickup and kept it cleaner than driving it back

Donald W. 
No reviews have been submitted for this location.

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