Customer Reviews for Dependable Motor Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dependable Motor Sales

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David M. on

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Customer service was excellent I would definitely recommend this u-haul service.

Emily B. on

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We had a great experience at this location. We ran behind picking up our rental but had no issues at all when we came to pick it up. The owner was extremely friendly and went over everything before we left. We were bringing it back after hours, which also went smoothly. We dropped the keys in the convenient drop box, and I got the confirmation email and final charge the next business day. I would rent from this location again.

Pete R. on

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Customer did not leave a comment.

Travis H. on

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Dealer tried to tell us he closed at 6 even though our reservation was for 6:30 and his office hours on the door said he was open until 7. He then couldn’t find our reservation, so didn’t have the truck ready. Break light was out, and tires were in poor condition. We broke down because the truck was bad.

Noel R. on

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Dont mix U Haul with small businesses and small tire/car dealers. Lack of staff, specially in customer service. I do thank the only mechanic who came up to us and took the keys for drop off, but had to wait till next day for receipt of drop off.

kHALIL E. on

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Customer did not leave a comment.

Paul P. on

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Rental truck was in surprisingly good shape for 140K plus miles. People I dealt with were pleasant. Took a little extra time at the start but the return was quick and easy. I would rent from here again.

jason S. on

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Maria Carolina C. on

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Walter C. on

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The customer service was awful,I'm not coming back to that location ever again.

stephanie M. on

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Super kind and professional! They were very helpful and in great moods! Even though it was Friday at six they were still in super spiritS!

Matthew M. on

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Pulled in to return trailer and was told "we dont want this f*** thing!" And told me to wait around back. Owner sent tire tech to unhitch trailer, and apparently they have never un-hitched a trailer before. After about 40 min of the both me and the tire tech figuring out how to unhitch it, my bumper was damaged after the trailer unhitched and came forward hitting both me and the tire tech. Then we had to push the 400 pound trailer off of my car bumper. I am now injured, my bumper is broken, and I am unhappy. My attorney says there is a huge lawsuit waiting. Having a customer unhitch a trailer and attempt to push it into a space is a huge liability. This location is not fit to sell and receive u-hauls.

Alexander D. on

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Customer did not leave a comment.

Domina S G. on

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The guy who checked me in was very patience and so understanding. I was a bit skeptical about the Location but the customer service is excellent. I would recommend this location.

Kathy D. on

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I did not get a completed receipt showing all charges. The attendant was very friendly and helpful. I chose a drop off location on line and was told I was not able to change it when I picked up vehicle, resulting in me driving 20 miles out of the way to drop off

Dylan C. on

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Use this guy! The location I used was amazing and the gentleman who helped me had a ton of knowledge!

David C. on

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RONALD B. on

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