Thank you
ALEXIS B
Customer Reviews for Derons General Services LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The man at the store was very helpful and very friendly.
Michelle FI had to dig the truck out of the snow, clean it off, and un freeze the doors. I forgot to get a hand truck. Wanted to add one. The guy wouldn't do it. He didn't have enough blankets that I ordered. The engin oil was low, i had to buy oil for the truck. the washer fluid was empty. I had to buy that too. And the truck made a knocking noise. I was afraid and stressed out the whole trip thinking it was going to break down. O shared my experience with my 900 friends on Facebook. I would never want sombody to have that stress on a move.
JEREMIAH WMy bill was $5 more than my estimate, and the gentleman at the counter didn't disclose that this was because somewhere along the line a $5 Safe Trip fee was added which I never signed up for. Truck was very clean, but the steering was extremely sloppy and bumpy due to very obvious front-end issues which the guy seemed to be aware of due to his questioning when I returned the truck and the handwritten sign in the driver window stating that the truck was only for in-town trips. I won't be using this location again.
Christopher R