Peter and Juan were very helpful!
Gregg F
Customer Reviews for Devon Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Stole my money with hidden fees
ROSALYN DNA
Timothy RThey over charged me for a uhal and trying to get more money out of me
Tamiya SEh, the only thing is the cab of the truck smelled a little like cigarettes from a previous renter. But the staff was super helpful, friendly, and you could tell they wanted to make sure everything went smoothly.
Stefani WSpilled coffee all over the seats, used fork on the floor of car, and the window was left open while it was raining so the car was wet when I got in it.
CRAIG MTo be clear when explaining the cost, no final surprises
VAUGHN FAssociate was very helpful and professional. She made this experience with uhaul stand out and I would definitely do business there again. Her sunny personality made the transaction smooth and enjoyable.
STEVON RHappy with our experience
Rebecca Onull
FRANK Bnull
Robert DPeter and Carmen were very friendly and helpful
Chris CIt seems like a scam. I’m still trying to figure out how we get to 24 - $175 after the hold. Regardless I don’t recommend, just find someone with a vehicle and pay them. A discount would’ve been nice lol
JOSHUA RHappy with our experience
CHRISTIAN BSpilled coffee all over the seats, used fork on the floor of car, and the window was left open while it was raining so the car was wet when I got in it.
Craig MAssociate was very helpful and professional. She made this experience with uhaul stand out and I would definitely do business there again. Her sunny personality made the transaction smooth and enjoyable.
STEVON REh, the only thing is the cab of the truck smelled a little like cigarettes from a previous renter. But the staff was super helpful, friendly, and you could tell they wanted to make sure everything went smoothly.
STEFANI WThey over charged me for a uhal and trying to get more money out of me
TAMIYA SQuick and polite service. Thank you
ROBERT ATo be clear when explaining the cost, no final surprises
VAUGHN FTheir customer service was excellent 👍
ROCHELL DThe only thing I would recommend is that they keep an eye on the maintenance of the vehicle such as tire pressures and oil changes. The first 2 vans I was give were on 0% and 1% oil life respectively. One of the vans had a tire that was down 40lbs
JENNIFER CCarmen and Jose are very profesional and help me with the process of renting a van . Both speak Spanish and helps a lot to understand the best way to rent a truck .
IVAN BTodo bien muy buena persona
Rafael PCustomer service was very helpful and kind to explain details.
JOSE MUnfortunately, I can't give the location a higher rating. The computers were not working and I had to telephone Uhaul to complete the transaction. The worker there was incredibly helpful and knowledgeable, but the computer failure made the transaction cumbersome. Good site, good personnel, computer failure and a difficult initial equipment rental.
GEORGE RTodo estuvo genial el Personal era maravilloso todos muy atentos , Carmen , Juan y Pedro unas amables personas
JUAN RVery patient, I didn't have an actual card and the lady helped me putting in the card number repeatedly until we got it to work
VAUNE TSuper helpful staff and took care of everything
TIMOTHY MI would like to say thank you to Mr. Pete. I expressed to him that I was yet still having a good day after being evicted. He took care of all of my needs and he was very sensitive to my situation without judgement. Walking into Devon’s storage to rent a unit/U-Haul I walked out with true joy and appreciation on the first day! Thank you also to your team that assisted I am truly grateful!
DANESHA PThe truck has an odor, but otherwise was clean. Customer service was great!!
DANIELLE FBest location to use
ROBERT MGreat rental experience, would definitely use again.
JENNIE EHelpful, friendly and informative. We got what we needed, when we needed it, leading to a mostly stress-free move! Thank you!
Michael CThe staff was very friendly! They made the process so easy!
Aleisha MMake the in store transaction faster
STANLEY KVery kind costumer services. 👍
Hector AAwesome Customer Service to both Gentleman that helped me.
Cornisa CThe staff were friendly and kind
ALI BAny time that I go there to rent the bigger truck she won't give it to me instead she will lie that the truck is in reservation then when you go there the next day you will find all the trucks are there so is like she is doing favoritism and that has to stop this is not the first time
LANSANA BStaff was friendly and helpful
Wenona J