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MICHELLE M
Customer Reviews for Devon Yukon LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Meranda was excellent. Service levels top notch.
MARK DAlways the best with Devon Storage….Uhaul rentals or storage.. superior service everytime,pleasure to work with ..
KEVIN JThis was a great experience and I will definitely recommend to friends and family.
LAURA CThe AC would stop blowing while driving. Not ideal for 100 degree day.
DERRIK ENo one was there, the parking lot was NOT equipped to handle a 26 foot truck! No phone number posted to call to ask about alternative parking. Had a hard time checking in on sight on the internet. Had a difficult time finding the drop key location.
Kelley LTruck had red dirt staining the rear wheels and chassis. Clean otherwise and ran well. This was not the location we had requested. We were told that we could probably arrive an hour early and do a mobile check out, but this was not available when we got there after a 20 minute drive to the facility. The blankets and appliance dolly we had ordered were reportedly available at this site but they were not (the person at the site said “I’ve told them 100 times that we don’t have that stuff”) and we had to go find them elsewhere.
Jeffrey SReally good customer service.
Steve PI never received any moving blankets or dollies. But I was still charged for them.
Brandt CI had originally reserved this truck to go in and check out. When I arrived no one was there. After waiting 30 mins and just about heading down the street to a competitor a very rude very disgruntled Devon storage employee showed up. He first said I couldn’t rent the truck because he was heading to Texas. Then he said he didn’t work there even though he had devein storage shirt on and a key to th building that he proceeded to enter. At this point I was on the phone with UHaul and your customer service rep saved the day. I will never rent from there again.
James GThey were exceptional. A deer hit my car and cost us a day of travel. They were accomodating and greatly appreciated
JAMES CThey made me park a 26 foot truck in their tiny parking lot then acted surprised at how big the truck was. Took a lot of difficult maneuvering
NIck HAlthough I had issues with pickup staff and management gave me very good customer services.
Paul FAwesome customer service
WILLIAM SGreat job!
Rodger BWilliam is outstanding!!! Friendly, courteous, very personable. Really works with the customer to ensure they are taken care of and gets what they need! We will be renting a truck again in 2 weeks again when we close on our new home! Thanks for the great service William!
Kristie CUpon pickup my ticket said there was a 3/8 full tank, however it was more like 1/4. With a 60 gallon tank this a big deal. I should've gone back inside and noted this, however I was already on my way. Wasn't happy about this, although the gentleman inside was friendly and helpful.
Daniel KVery good experience. Great customer service.
ROY LWilliam at Devon Storage was a great help and made renting easy.
Allen SThe place we went to was awesome. The guy was really nice and helped us out a lot. Thank you for making it so easy.
Jessica WThe young man that helped us was courtious and professional and Friendly.
LINDA TExcellent service at this location.
justin s