Customer Reviews for Diamond Auto Sales
(U-Haul Neighborhood Dealer)

408 reviews

7000 Black Horse Pike   Pleasantville, NJ 08232

(609) 916-0345

Location Hours

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(609) 916-0345

7000 Black Horse Pike
Pleasantville, NJ 08232

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
2.0

Wi-fi signal to complete booking is EXTREMEMY poor in this area. Vehicle that was reserved for me was full of graffiti, and damage to several locations on t he truck. Pictures showed that the truck was in great condition, which was NOT the case.

John C. 
Rating:
5.0

Not a thing.

Gloria S. 
Rating:
5.0

Customer did not leave a comment.

Chu E. 
Rating:
5.0

Customer did not leave a comment.

Brian G. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

friendly customer service...adjusted all the mirrors and even helped me load my mattress and box spring! good guys!

charles G. 
Rating:
4.0

Customer did not leave a comment.

KEITH R. 
Rating:
3.0

Sketchy neighborhood

John R. 
Rating:
5.0

It's was alright but the back wasn't clean and also I should of clean it but I didn't there no improvement needed I like to thank uhaul the people are very friendly and helpful

PAMELA J. 
Rating:
5.0

Customer did not leave a comment.

Dovid W. 
Rating:
5.0

Nothing

PAMELA J. 
Rating:
5.0

Very nice personnel at the location

James M. 
Rating:
5.0

Nothing, was an easy and convenient experience thank you.

james G. 
Rating:
3.0

They never checked the truck out in the system. Just handed me the key. I had to go to the uhaul location on White Horse Pike to get my supplies I ordered. The service there was excellent and they completed the transaction and gave me the contract. I'm not sure why I couldn't have picked up the truck there as well.

Virginia A. 
Rating:
5.0

Super friendly, prompt service. Very pleased. Would definitely use again and recommend.

VICTOR G. 
Rating:
5.0

Everything was perfect including the friendliness of the people at Diamond Auto Sales.

Richard D. 
Rating:
5.0

Excellent service, Helpful Staff...Adjusted all mirrors and showed Me all controls for wipers heat Etc.

CHARLES G. 
Rating:
5.0

I rented a U-Haul as you know three times recently and I am extremely pleased ! Especially your crew at Diamond Auto where I picked up the truck and dropped it off ! They could not have been more professional or kind and considerate ! Jim Dwyer ! I give them 10 Stars !

jim D. 
Rating:
5.0

Customer did not leave a comment.

Robby R. 
Rating:
5.0

Customer did not leave a comment.

ZHIGUANG Z. 
Rating:
5.0

Nice Coustomar service

SOHARAB H. 
Rating:
5.0

Customer did not leave a comment.

jennifer P. 
Rating:
1.0

Customer did not leave a comment.

Loreta E R. 
Rating:
3.0

location was closed when I dropped off. There were no other u-haul trucks there so I wasn't sure if I was at the right place. The entire property was full of used cars for sale.

MARK G. 
Rating:
5.0

Great customer service. Staff at pick up location friendly and helpful. This was my second time renting from them and I will definitely use them for all of my uhaul needs.

DEBRA S. 
Rating:
5.0

Customer did not leave a comment.

Tasha G. 
Rating:
2.0

Customer did not leave a comment.

Elwood P. 
Rating:
5.0

The guys were great, very helpful.

EDWARD L. 
Rating:
5.0

Great service!!!

thomas T. 
Rating:
4.0

Customer did not leave a comment.

Debbie S. 
Rating:
5.0

Customer did not leave a comment.

FAISAL S. 
Rating:
4.0

Phone GPS access from u haul kept sayimg I wasnt at location when I was had to go into office instead of pick up by phone

Tasha G. 
Rating:
5.0

They people who helped me with my uhaul were very accomidating and were very efficient in setting up my reservation.

VICTOR F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
3.0

Great service

Dorothea B. 
Rating:
5.0

Customer did not leave a comment.

SCOTT P. 
Rating:
5.0

It was a great experience, the people at the location were friendly and helpful.

THEODORE G. 
Rating:
4.0

Customer did not leave a comment.

Mitchell W. 
Rating:
4.0

Smooth transaction using the app

THEODORE G. 
Rating:
4.0

Customer did not leave a comment.

DEAN T. 
Rating:
4.0

Customer did not leave a comment.

JOEL G. 
Rating:
5.0

All good

Cristian B. 
Rating:
5.0

Very friendly staff and helpful with questions engaged with conversation .

Jane E. 
Rating:
5.0

Customer did not leave a comment.

LORETA R. 
Rating:
2.0

The truck broke down on me 2 times. We never got to the uhaul place the day we were supposed everything we backed up.

ANNE M. 
Rating:
5.0

Great customer service

DANIEL B. 
Rating:
5.0

Vehicle was ready and clean. Representative was friendly and professional. Thank you great service!

Ellen H. 
Rating:
4.0

The only issue which can be understanding is the ride was very bumpy. Felt every bump. But overall the service and help was exceptional

MARK P. 
Rating:
5.0

GREAT GUYS GREAT SERVICE

CHARLES G. 
Rating:
4.0

The location was convenient

Allen H. 
Rating:
5.0

Great customer service. Quick and easy.

MADELINE G. 
Rating:
1.0

Drop off refused to take truck

aaron Z. 
Rating:
5.0

Customer did not leave a comment.

Niemann J. 
Rating:
1.0

Paid a lot and wasn't very happy with that

Danelle K. 
Rating:
5.0

Truck was completely clean inside and out. Amazing service and very nice people

derrell S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

Excellent customer service at pick up location, very helpful and informative 5 stars

ERICA G. 
Rating:
5.0

Customer did not leave a comment.

LAZARO M. 
Rating:
5.0

Customer did not leave a comment.

Viktor S. 
Rating:
3.0

Find a better way for their lock box

Ronald A. 
Rating:
5.0

Have the vehicle keys ready prior to pick up.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer service was top notch!

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

grey S. 
Rating:
3.0

Customer did not leave a comment.

Raymond O. 
Rating:
5.0

Doesn't look like an official U-haul drop off. Very quick and easy.

Joel R. 
Rating:
5.0

The young men. We're very helpful and nice

Bertha S. 
Rating:
5.0

I have I hard time returning the truck using website and app, but thanks to the owner of the establishment he make everything easy to return

Alejandro S. 
Rating:
5.0

Great experience both pick up & drop off! Very friendly staff. Good truck!! Headlight was out but didn't drive it much at night.

Nicole A. 
Rating:
4.0

Customer did not leave a comment.

Takea A. 
Rating:
5.0

Customer did not leave a comment.

Christian S. 
Rating:
5.0

Customer did not leave a comment.

NITIN B. 
Rating:
3.0

They short changed me 6 moving blankets. There were supposed to be six per bag and there was only three per bag. So I ended up with six rather than 12.

Jay H. 
Rating:
5.0

Everything was great, I prefer to deal with these gentlemen much more than our corporate U-Haul store.

Joseph P. 
Rating:
5.0

We had to call the corporate number on two occasions. The wait times were outrageous. There seems to be a real mystery as to where trucks are/will be in the future. We will not choose U-haul again if we can avoid it.

Michael H. 
Rating:
5.0

Have more knowledge of mobile check outs but overall he was very helpful.

Maria B. 
Rating:
5.0

Easy to work with. In and out.

Jessica F. 
Rating:
5.0

Friendly and helpful

Jon T. 
Rating:
1.0

Could not get the key from the lockbox. Had to go elsewhere.

Stephen K. 
Rating:
5.0

Not a thing! Customer service at this location is a 10 out of 10

gary M. 
Rating:
5.0

Customer did not leave a comment.

Kim H. 
Rating:
5.0

I left one uhual place and came here. So glad I did. Excellent.

Virginia L. 
Rating:
4.0

There really wasn't any parking for my car while I rented the truck. My reservation was screwed up online and I had pick up the truck at a different location, when I initially was going to return the truck to the original location U-Haul charged me a one way fee that was over twice the cost. Luckily I noticed the increase and arranged to return the truck to the different location. Also the online program to pick up truck prior to the store opening didn't work and I had to wait 2 hours for the store to open. I will work directly with the location in the future and not deal with U-Haul central!!

John S. 
Rating:
5.0

Customer did not leave a comment.

Andrew P. 
Rating:
5.0

Customer did not leave a comment.

Douglas R. 
Rating:
5.0

The most professional leasing company with which I have worked

gary M. 
Rating:
3.0

Customer did not leave a comment.

Aaron F. 
Rating:
3.0

Customer did not leave a comment.

leslie S. 
Rating:
5.0

Everything was perfect .. Easy to rent easy to return.

dana R. 
Rating:
5.0

Excellent service no recommendations

diane D. 
Rating:
5.0

Nothing at this current time. We were treated excellent by everyone we came into contact with.

Judy L. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

VINCENT P. 
Rating:
4.0

Customer did not leave a comment.

Sue P. 
Rating:
5.0

for me all was well. I was treated with respect and in and out in less them 10 minutes.

LAZARO M. 
Rating:
5.0

Customer did not leave a comment.

diane D. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

brendan L. 
No reviews have been submitted for this location.

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