Customer Reviews for Diamond Mini Storage
(U-Haul Neighborhood Dealer)

880 reviews

1365 New Stanton Ruffsdale Rd   Ruffs Dale, PA 15679

(724) 635-4186

Office Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(724) 635-4186

1365 New Stanton Ruffsdale Rd
Ruffs Dale, PA 15679

Services at this Location:

Office Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 3 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOHN A 
Rating:
5.0

Customer did not leave a comment.

Keith R 
Rating:
5.0

Very friendly and courteous. Very easy to do business with !

pete k 
Rating:
5.0

I needed a truck to transport everything for my daughter's wedding. Bill was fantastic, this was the least stressful thing about the wedding weekend. I couldn't recommend this location anymore.

Gregory M 
Rating:
5.0

Customer did not leave a comment.

Jay C 
Rating:
5.0

Customer did not leave a comment.

Patricia S 
Rating:
5.0

Service was top notch. Staff was friendly, accommodating and efficient. Will certainly return and refer. Excellent experience. Bill was great!

John M 
Rating:
5.0

Was very quick and smooth transaction. Gentleman was very pleasant and nice to deal with. Would definitely go there again if needing a uhaul.

BRENDA C 
Rating:
5.0

The guys at diamond mini storage were great! I don't think there is anything they could possibly improve on. If I need anything in the future I will be returning to them. And if any of my friends need anything I will highly recommend them

donald f 
Rating:
5.0

This rental location is the only reason I'll continue to use u haul. They made up for the absolutely poor service CTS constructions location gave me even with scheduling ahead nobody to complete my rental and couldn't answer a phone. Diamond Mini Storage was definitely a great company to work with.

Kevin G 
Rating:
5.0

Bill was very welcoming and pleasant to work with as I picked up the rental.

Ashley J 
Rating:
5.0

Customer did not leave a comment.

Charles R 
Rating:
5.0

Customer did not leave a comment.

Christopher G 
Rating:
5.0

Nothing. Perfect customer service- Bill was exceptional

Theresa M 
Rating:
5.0

Excellent friendly service!

Dann A 
Rating:
5.0

Customer did not leave a comment.

Andrew L 
Rating:
5.0

He is the best!!

Stacy S 
Rating:
5.0

Customer did not leave a comment.

Emily E 
Rating:
5.0

Customer did not leave a comment.

Bruce C 
Rating:
5.0

Customer did not leave a comment.

Robin R 
Rating:
5.0

Customer did not leave a comment.

Michael O 
Rating:
5.0

Customer did not leave a comment.

TOM T 
Rating:
5.0

Very helpful.

James J 
Rating:
5.0

The folks at Diamond were fantastic. Friendly, helpful and downright cheerful. They got us in and out in record time and even referred us to some folks that could help with our motorhome. Great people.

DAVID T 
Rating:
3.0

We just dropped off trailer and they weren’t opened

Melissa H 
Rating:
5.0

Customer did not leave a comment.

Tracey R 
Rating:
5.0

20-footer for a two-day local move. Bill as manager was excellent: friendly, fast check-in and fast check-out when we returned truck. I recommend and would return.

Mead L 
Rating:
5.0

Excellent service and car trailer was like new... PA to cali..Cali... needed a good trailer

David R 
Rating:
5.0

Very professional n accommodating no matter what time of day it is

Charles P 
Rating:
5.0

Bill was super helpful, our rental was clean and ready to go when we arrived. He was clear about the pricing and also helps us figure out about how much fuel we would need for our trip. I recommend diamond Uhaul to anyone looking for a rental.

Shaun D 
Rating:
4.0

Your representative was informative and courteous. We will definitely recommend renting from this location again..

REGINA B 
Rating:
5.0

Customer did not leave a comment.

Ronald R 
Rating:
5.0

Nothing great experience picking up U-Haul!

debra c 
Rating:
5.0

Customer did not leave a comment.

Doug A 
Rating:
5.0

Diamond has always provided clean and well maintained Uhaul trucks. We use them daily for our business. Bill at Diamond is very friendly and knowledgeable. They are very accommodating and that helps our business run smoothly! We recommend this Uhaul facility to anyone in need.

bill m 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

Absolutely nothing. Your facility and equipment was above and beyond. Thank you for the wonderful discounts it made moving that much easier as well as the dolly and pads.

Matthew G 
Rating:
5.0

Customer did not leave a comment.

Jay C 
Rating:
5.0

Customer did not leave a comment.

David J 
Rating:
5.0

The customer service was fantastic

Tammy R 
Rating:
5.0

Best uhaul location by far

dale g 
Rating:
5.0

Customer did not leave a comment.

Vicki K 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
4.0

Convenient drop off location.

David W 
Rating:
5.0

Everything about this transaction was far better than we ever expected!!

KIMBERLY F 
Rating:
5.0

Very polite and pleasant service. It had 186,000 millers on it. So I guess they had maintained it well.

DARLA L 
Rating:
5.0

Outstanding service!! Absolutely no complaints

KIMBERLY F 
Rating:
5.0

Great customer service! Great location, manager was a great guy who went above and beyond.

Nathan M 
Rating:
5.0

Great rental! Everything turned out perfectly and I had no worries on the day. Dave was very friendly and made sure the entire process was smooth. Thanks, Dave!

Scott F 
Rating:
5.0

Bill is always professional and helps with all my rental needs. I never use any other Uhaul dealer because we are treated A1 customers! We recommend this Uhaul dealer to everyone looking for a clean professional experience. Diamond towing/uhual rental.

Shaun D 
Rating:
5.0

Customer did not leave a comment.

john a 
Rating:
5.0

Customer did not leave a comment.

Rachel T 
Rating:
5.0

Customer did not leave a comment.

Rachel T 
Rating:
5.0

Excellent service across the board. Thank you, Bill!

Stephane R 
Rating:
5.0

Bill at the Uhaul is always great, we use these Uhaul for our moving business! They are always clean and ready to go, we have called last minute and we have been able to rent a truck. This Uhaul facility is fantastic and we recommend it to anyone interested in renting. Bill is great at helping us with all of our needs!

Shaun D 
Rating:
5.0

Customer did not leave a comment.

Lillian P 
Rating:
5.0

Customer did not leave a comment.

chuck m 
Rating:
5.0

Everyone we worked with was stellar and friendly, front to back. I will absolutely recommend this business to anyone and everyone who has moving needs met. Great job!!

Jennifer S 
Rating:
5.0

I have rented from Bill many times and have never had a bad experience. I am always well taken care of and the process is extremely smooth.

Matthew K 
Rating:
5.0

Bill is so kind and friendly. Enjoyed working with him very!

Gregg L 
Rating:
5.0

I could not make my appointed pickup time, but they went above and beyond to get my application restarted. Very, very friendly and customer oriented. If ever need a U-Haul in this area again I will be going there!

Curtis C 
Rating:
5.0

Customer did not leave a comment.

Amanda H 
Rating:
5.0

Bill is always great! We rent Uhaul’s off hm multiple times a week and they are always ready and in working preset. Bill is a very friendly and accommodating person. We would never rent elsewhere for moving company! Our business relies on Uhaul trucks and our local dealer Bill!

Shaun D 
Rating:
5.0

I've dealt with this location before and will always come for my needs

Jennifer H 
Rating:
5.0

Excellent service!!

CAROL W 
Rating:
5.0

Great service

jeffrey m 
Rating:
5.0

Customer did not leave a comment.

Matthew B 
Rating:
5.0

Customer did not leave a comment.

Christopher G 
Rating:
5.0

N/A

Roger L 
Rating:
5.0

I can't think of anything. Bill was wonderful to work with at Diamond Mini Storage/Uhaul. I definitely would recommend to all my friends to contact him in the future.

Lisa J 
Rating:
5.0

Bob is so nice and amazing to work with!!! Will recommend this location to anyone who needs a uhaul!

Gregg L 
Rating:
5.0

Nothing. I have no complaints and will definitely use this location again and recommend to all my friends.

Lisa J 
Rating:
5.0

Customer did not leave a comment.

Chris L 
Rating:
5.0

Bill is by far the best representative for Uhaul in this area. I will not go anywhere else for my uhaul needs. Absolutely the best customer service.

Joseph O 
Rating:
5.0

Super nice, very friendly gentleman behind the counter! Helped with all my questions! Not sure what else he could have done to make my experience any better! The pickup location is only 3-4mins away from my house so super quick to get home after dropping off rental! My sister plans on moving in the next month and already recommended renting a truck from this location rather then making multiple trips with my utility trailer!!!

Daniel M 
Rating:
5.0

Customer did not leave a comment.

ashlee s 
Rating:
5.0

Very good!!

Greg C 
Rating:
5.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

William G 
Rating:
5.0

Customer did not leave a comment.

Nicole H 
Rating:
5.0

Customer did not leave a comment.

Donald H 
Rating:
5.0

Customer did not leave a comment.

NANCY M 
Rating:
5.0

Staff was excellent and very friendly. Will definitely use this location next time.

Gregory M 
Rating:
5.0

Customer did not leave a comment.

Andrew T 
Rating:
5.0

Billy was excellent

Aaron B 
Rating:
3.0

Hard to rate as I dropped off when they were not open, so I did not meet any of the staff.

Scott E 
Rating:
5.0

This facility was great to deal with and will be using this one for any of my uhaul needs. Very accommodating, friendly.

keith r 
Rating:
5.0

Customer did not leave a comment.

Mike B 
Rating:
5.0

Customer did not leave a comment.

Marcie B 
Rating:
5.0

Customer did not leave a comment.

jeffrey m 
Rating:
5.0

Customer did not leave a comment.

Michael C 
Rating:
5.0

Customer did not leave a comment.

LAUREN T 
Rating:
5.0

Customer did not leave a comment.

RICHARD B 
Rating:
5.0

Customer did not leave a comment.

john s 
Rating:
5.0

Excellent service. Very friendly and helpful. Will most definitely use this location again next time I need to rent a truck.

Craig M 
Rating:
4.0

Customer did not leave a comment.

Mike O 
Rating:
5.0

Fast Friendly service.

Ryan G 
Rating:
5.0

I was late returning my trailer and Bill said not to worry. I will definitely be using this location again in the future.

Jacob A 
Rating:
5.0

Great customer service..

Shawn f 
Rating:
5.0

Customer did not leave a comment.

William O 
Rating:
1.0

Drove to facility,no one around, no cell service, along a very poor rural area, limited security. The web site is deceptive. I am canceling this.

Privacy R  |  First Impressions 
Rating:
5.0

Bill, the representative for UHAUL took a bad day and turned it into a good one. Tremendous service, could not ask for more of anyone.

Privacy R  |  First Impressions 
Rating:
4.0

People were friendly and helpful. Unit was clean and dry

JAMES W  |  First Impressions 
Rating:
5.0

Great and friendly customer service! Thank you!

Privacy R  |  First Impressions 
Rating:
1.0

Great customer service at uhaul place. Dirty storage, very inconvenient location.

CAITLYN L  |  First Impressions 
Rating:
5.0

This is the storage unit you wanna move into. They are SO very helpful and EXTREMELY nice an outgoing. I`m glad I found them!

Privacy R  |  First Impressions 
Rating:
1.0

I never moved into the unit as no one was at the location. They never returned my calls and I had to find another storage place.

Privacy R  |  First Impressions 
Rating:
5.0

Customer Service is great. Friendliest storage company I have ever dealt with. A++++

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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