Very confusing. Had to call a person to even be able to get the truck, as no one was actually on sight. Then the people had to bring us our dolly and pads instead of them being already in the truck, which seemed utterly silly and wasted time.
DAVID S
Customer Reviews for Diamond Self Storage East
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Communication was fantastic!!
Nicole S | Overall ExperienceThis storage facility helped me to get a storage unit within a very short time frame. Without the help of Jalissa I would have been in trouble. I highly recommend using this facility.
Monty - | Overall ExperienceThe building was broken into and vandalized. My unit was one of the ones broken into. They gave me one free month for the “inconvenience”. The girl was nice but it wasn’t worth it at all.
Sarah G | Overall ExperienceYears went by and they always stayed true blue. Good people. Thank you for all the help.
Terrence L | Overall ExperienceThank you! If we ever need storage rental again we will certainly come back to Diamond!
LISA T | Overall ExperienceWas an unattended storage unit.
Jeffrey JImprove reservation process
Amy WIf the need arises, we will happily use this facility again sometime.
Bill C | Overall ExperienceSite manager was very courteous, knowledgeable and helpful.
William N