Customer Reviews for Diamond Storage LLC
(U-Haul Neighborhood Dealer)

440 reviews

4910 CR 58   Manvel, TX 77578

(281) 692-0412

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 12 pm - 3 pm

Services at this Location:

Contact Us

(281) 692-0412

4910 CR 58
Manvel, TX 77578

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 12 pm - 3 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B 
Rating:
5.0

Customer did not leave a comment.

ERICH E 
Rating:
5.0

Brandon always does an excellent job.

Delbert D 
Rating:
3.0

Customer did not leave a comment.

Bilal A 
Rating:
4.0

Customer did not leave a comment.

FREDERICK B 
Rating:
5.0

Customer did not leave a comment.

GREGORY R 
Rating:
5.0

Everything went smooth. I did report to Van's Appliance that the truck's driver side door lock was inoperable with a key. Had to push the lock and open it by entering the passenger side door.

MATTHEW R 
Rating:
5.0

Customer did not leave a comment.

Rebecca W 
Rating:
5.0

Customer did not leave a comment.

BRYANNA K 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY J 
Rating:
5.0

Always satisfied with Brandon. He is certainly an asset to your orginization.

DELBERT D 
Rating:
5.0

Attendant waited for me to arrive just before closing and was very professional and curtious. Checked everything in and checked us out fast. Thank you, this was much appreciated after a very long trip.

Ricardo S 
Rating:
5.0

Good location, excellent service, good truck, and top of the line customer service

Thomas H 
Rating:
5.0

Customer did not leave a comment.

COURTNEY P 
Rating:
5.0

Excellent service.

ROBERT F 
Rating:
5.0

Very efficient

MYRON W 
Rating:
5.0

Just make sure that someone cleans & checks the equipment ...

JUSTIN M 
Rating:
5.0

Customer did not leave a comment.

BIAGIO D 
Rating:
5.0

They were very helpful and friendly

KEVIN T 
Rating:
5.0

Customer did not leave a comment.

Hosea T 
Rating:
5.0

The person handling the pickup was extremely friendly and helpful.

CHRISTOPHER C 
Rating:
5.0

Customer did not leave a comment.

LUKE M 
Rating:
5.0

Very helpful.

CHERYL W 
Rating:
5.0

Best location in our area. Always happy when they have the equipment we need. Our first choice.

ROBERT A 
Rating:
5.0

Very nice customer service and had me in and out in just a few min.

MICHAEL B 
Rating:
5.0

Customer did not leave a comment.

ANDRETTA L 
Rating:
4.0

Worker at storage unit was friendly and honored all the notes that Uhaul added to my contract

Manuel A 
Rating:
5.0

Both associates that helped with pick up and drop off where great. Excellent customer service

MICHAEL L 
Rating:
4.0

Dropped after hours

KAREN P 
Rating:
5.0

Great customer service!!

DEMARIO J 
Rating:
5.0

Customer did not leave a comment.

RICHARD H 
Rating:
5.0

Customer did not leave a comment.

Jose M 
Rating:
5.0

The equipment could’ve used some cleaning inside the cabin, which is typical for in between usage.

KARISSA H 
Rating:
5.0

There is nothing I see that this location can improve on. So with that being said, Keep doing what you’re doing because I enjoyed my rental experience and overall hospitality that I received from you guys. Special thanks to the gentlemen behind the counter who also supplied us with water due to seeing me flush from the heat while returning the vehicle. Demetra

DEMETRA M 
Rating:
5.0

Nothing to improve on…great customer service.

ROBERT W 
Rating:
5.0

The guys did a great job!

Stephen O 
Rating:
5.0

Customer did not leave a comment.

MOSES H 
Rating:
1.0

Your billing. My company uses rentals quite a bit and going through tolls is a must. My card is hit with about 100 different charges for $1-2 per toll, yet no invoice I receive reflects. I recommend having a lump sum total for tolls once equipment is returned so it is easy to track when expensing.

austin d 
Rating:
5.0

Welcome to the neighborhood. Great service. Thank you

Frank H 
Rating:
5.0

Customer did not leave a comment.

Sharon C 
Rating:
4.0

Customer did not leave a comment.

Ryan S 
Rating:
5.0

Customer did not leave a comment.

Glenn C 
Rating:
5.0

Customer did not leave a comment.

Francisca L 
Rating:
5.0

Customer did not leave a comment.

LAM H 
Rating:
5.0

Overall I was very pleased. The location is convenient for me personally. Easy to get to. VERY clean and organized. I will be back in the future.

Robert B 
Rating:
5.0

Nothing all good

Chandler B 
Rating:
5.0

Brandon and Ryan were AWESOME ! THANK YOU GUYS SO MUCH !

marisol v 
Rating:
5.0

Provide a dolly that easily goes upstairs. Provide workers cheaper than 100 dollars per hour.

Heather P 
Rating:
5.0

Customer did not leave a comment.

Drew W 
Rating:
5.0

Customer did not leave a comment.

April R 
Rating:
5.0

Positive feedback: U-haul Representative (Brandon) was knowledgeable, courteous and professional!

Fernando G 
Rating:
5.0

Customer did not leave a comment.

I'munique W 
Rating:
5.0

Dropped the U-Haul off here - very convenient for us because we rented a storage unit as well. Brandon was very helpful and got us the best unit for our needs.

Jennifer L 
Rating:
5.0

Customer did not leave a comment.

Dawn M 
Rating:
5.0

I think if this location had some sort of UHaul sign off the main road they could possibly rtaim more customer/ clients this facility doesn't stand out and it should because they definitely invest all the avenues of respect, courteous and definitely being very helpful. Thank you for your assistance!

THEOLA C 
Rating:
5.0

Nothing

James P 
Rating:
4.0

Customer did not leave a comment.

Kanisha W 
Rating:
5.0

The gentleman who assisted us was extremely professional and friendly. We received top-notch service!

lisa v 
Rating:
5.0

Staff was excellent.

James P 
Rating:
5.0

Excellent customer service

BAKARY M 
Rating:
5.0

Customer did not leave a comment.

Juan F 
Rating:
5.0

I love this facility. It is efficient in moving and storage...

NATHAN W 
Rating:
5.0

Representative was very attentive and helpful, place looks very clean.

vitaliy G 
Rating:
5.0

Keep up the good work 💯

Wayne W 
Rating:
5.0

I love the contactless pickup it was very convenient for my schedule...

NATHAN W 
Rating:
4.0

Engine cowling was not fastened on the passenger side and allowed more engine noise than usual. I did not notice the fastener until I was cleaning out the truck at drop off. I notified the drop off location and they took care of it.

Dennis W 
Rating:
5.0

Customer did not leave a comment.

Orlando H 
Rating:
5.0

Customer did not leave a comment.

GAGANDEEP S 
Rating:
5.0

Customer did not leave a comment.

Carlos M 
Rating:
4.0

I couldn’t pull out the loading ramp due to a piece of metal underneath the ramp had practically come apart and was stopping the ramp from coming out. I had to crawl under the truck and push the metal piece up while my son pulled the ramp out each time we used it.

Donald A 
Rating:
5.0

Outstanding customer service!

David B 
Rating:
3.0

Tire low pressure was on put air in right front tire but alert remained. Also got bumped to this location from a much closer location resulting in paying more mileage

Stephen S 
Rating:
5.0

The return process was efficient, and the staff promptly inspected the vehicle,expediting the return. I wholeheartedly recommend this location based on their overall reliability and service quality for those living within Manvel city. My experience with them was top notch and I appreciate their assistance and service.

ROSEMARY A 
Rating:
5.0

Customer did not leave a comment.

Patrick H 
Rating:
5.0

These guys are always great. I am happy to use them any time I need a Uhaul.

Leah S 
Rating:
5.0

Customer did not leave a comment.

Alfred H 
Rating:
4.0

Customer did not leave a comment.

Sheila H 
Rating:
5.0

You are already doing a good job.

Atinuke D 
Rating:
5.0

Customer did not leave a comment.

Zoe M 
Rating:
5.0

Customer did not leave a comment.

Matthew S 
Rating:
5.0

Wonderful location and staff. The drop off agent, I believe his name was Bruce, was tip top.

James M 
Rating:
4.0

Customer did not leave a comment.

Eric B 
Rating:
5.0

Customer did not leave a comment.

michael j 
Rating:
5.0

Customer did not leave a comment.

Daniel T 
Rating:
5.0

Ryan is so wonderful and personable to deal with. I could not say enough about his professionalism and always being attentive to his customers. I have never been treated in such a positive and helpful manner from a storage facility. AAA+ Karen

Karen D 
Rating:
5.0

The customer service was excellent! The truck apparently needs some mechanical work, which the owner was truly unaware, and he made it right! The owner’s customer service attitude isn’t seen much this day! The overall appearance on of the business is clean, and the location is great if you live in the Meridiana community!

Sharon D 
Rating:
5.0

Person who assisted me was knowledgeable, easy to work with and offered alternatives to my equipment needs..

jack l 
Rating:
5.0

Customer did not leave a comment.

Charleen N 
Rating:
5.0

Keep up the good work!

Sony T 
Rating:
5.0

Veey friendly

javiar n 
Rating:
5.0

Customer did not leave a comment.

Craig M 
Rating:
5.0

Farren (spelling) was a HUGE help! And she’s VERY far along in her pregnancy! I also got a screw in a tire on my first trailer. I called, she swapped me out for a new trailer and I was GONE! Barely a 5 min loss. She rocks! Thanks again

beau s 
Rating:
5.0

Customer did not leave a comment.

Kathryn R 
Rating:
5.0

Customer did not leave a comment.

Thomas O 
Rating:
1.0

Customer did not leave a comment.

Steven A 
Rating:
3.0

Customer did not leave a comment.

Cynthia F 
Rating:
5.0

Easy check out process and great customer service

Kelvin M 
Rating:
5.0

Customer did not leave a comment.

Maurizio S 
Rating:
5.0

Customer did not leave a comment.

Shanel P 
Rating:
5.0

Customer did not leave a comment.

Joe L 
No reviews have been submitted for this location.
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