Customer Reviews for Dierycks Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dierycks Service

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allan J.
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Customer did not leave a comment.

Bryan K.
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Small operation, but friendly, very helpful people.

larry S.
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Great service

orin C.
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The owners of the business were very friendly and helpful. The trailer was very helpful, and allowed us to get a lot of house projects completed over the weekend. Thank you very much.

Stan M.
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Super nice staff and owners. Worked wonderfully with me for a seamless transaction. Thank you!

Drew G.
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Customer did not leave a comment.

Eric H.
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This was not the location I chose and U-haul charged me for extra mileage due to their mishandling of the reservation.

David A.
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Customer did not leave a comment.

Jeff H.
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AMBER H.
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Patrick O.
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The staff at Dierycks was very helpful. There parking lot is very large to turn around in as well.

Jay J.
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We dropped off when they were closed but the process was very simple and everything was easy to locate.

Kristin B.
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Dierycks was a good place to drop off. Plenty of space and helpful people. Our initial reservation showed a different location to drop off and that place was a nightmare. No attendant, no good place to park and no way to get information at the site. When I signed in to the app to return, I realized we had been redirected to a different site. Again, this was not communicated clearly or in advance, meaning I had to drive the truck around the return city using my mileage and gas. The change should have been communicated more clearly.

KEVIN C.
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It was perfect from beginning to end. Everyone had answers to my questions and were very polite and helpful.

Dee D.
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They were very nice. I apologized that I had no mask since I left them in my car and my daughter had brought me and they gave me one. They were busy servicing cars and still found time help me get on the road fairly quickly.

robert Z.
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Great vehicle,great management.

michael T.
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Customer did not leave a comment.

stacy K.
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Reasonable rates and nice clean comfortable truck and rides well and easy on gas.

Scott A.
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Ramps on truck

JACOB C.
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ROBERT H.
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Thanks for helping me with the trailer.

John U.
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Customer did not leave a comment.

LEE D.
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Dale T.
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Fast and friendly service

Luke A J.
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It was just an empty dirt parking lot with a couple of Uhaul trailers, there was a house directly behind it that had a bunch of pit bulls barking constantly, I honestly thought someone would break into the key drop off and take the truck after we left.

brad T.
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Operator was extremely helpful and friendly throughout the process

Patrick P.
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Customer did not leave a comment.

Patrick P.
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N/A....everything was great!!!

Charles Z.
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Everything was excellent

Stephen K.
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the last people that used the truck smoked in it and there was ash from the the cigarettes all over the truck and it stunk in there pretty bad and I had to drive it a couple huundred miles.

james W.
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a ok

RANDALL C.
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Very helpful in getting me all setup!

Bud T.
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Customer did not leave a comment.

Dennis P.
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Very Nice People to work with. Everything was ready when we arrived

angela W.
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Customer did not leave a comment.

kimberly M.
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I believe that the drop off location is based off the closest uhaul facility of the drivers license address and not the address from where you are hauling to. My advice would be to ask if the address of the license is the destination address or ask if there is a preference uhaul facility for drop off. I had to call because I was going to be charged for dropping off the trailer at the facility 2 miles away as opposed to the one further away based off my license address.

david B.
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Dierycks was fine, only out of town rent al left in duluth. Sarah at Miller Hill mall was excellent, she found me the rental when they were out. Dieryck helped me hookup but little customer service and when I went to my location to start loading there was still junk from the last person who used it in the trailer.

jeff K.
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Everything was great, fast process clean new truck and the only one near my home with the truck size I needed. Would definitely recommend Dierycks.

Stephen O.
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Wiring connection was pinched -- came off half way through the trip and could not be attached. Had to drive 100 miles without trailer lights.

Karen G.
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Customer did not leave a comment.

David I.
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ray J.
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very nice , Dillon was very helpfull

Aaron B.
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Customer did not leave a comment.

regina G.
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Hi Treated very cold at first, but lighted up when we put the effort in. It seemed at first we were inconveniencing them. Truck was in good shape and they quickly got us on our way.

Linda H.
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Customer did not leave a comment.

tom F.
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Matthew P.
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The Price to rent the trailer for the day was much more expensive than I had expected, but I am sure it was because of the demand for trailers.

Daniel W.
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Customer did not leave a comment.

David C.
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Great , everything the way it should be, nice family owned place, easy in easy out.

douglas A.
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Customer did not leave a comment.

Jodi P.
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When we dropped off they told us that the safety chains were not attached properly.

Thomas P.
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Rachel C.
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dan K.
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ted S.
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Northwest P.
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Joseph M.
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Michael S.
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I would say the customer service was just OK. They were not very welcoming, and the location seemed run down. We got the trailer hooked up and I was 10 minutes down the road when I realized they did not include the packing blankets. I had to turn around to get them and it put us behind for the move.

Joel R.
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excellent

JOSEPH K.
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Customer did not leave a comment.

kristine B.
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jacob G.
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Alan L.
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Don't change the location of where to pick up the U-Haul. This was very confusing and created a lot of issues for us.

Michael E.
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Customer did not leave a comment.

Daryl K.
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None at this time.

Jeffrey C.
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Nothing , Dieryck's Service was excellent I love the location , They are very helpful, And equipment is in great shape.

tom W.
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Friendly, great service!

larry B.
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Very nice Dillon was very friendly

LeeAnne S.
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Customer did not leave a comment.

Phil T.
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Paul E.
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John L.
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francine M.
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Jacob B.
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Clint G.
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Scott W.
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Bruce F.
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The trailer was in good shape and pulled well. However, the floor in the front half was dirty and greasy - possibly came from a BBQ grill. We had to scrub the trailer floor with a degreaser cleaning solution before loading. In addition, the inside corners were damp. As the sign on the trailer said, "The trailer is water resistant, not water proof." Luckily the trailer fit in our garage overnight so our furniture didn't get wet during the all night rain storm. I would recommend caulking the seams on the trailer again.

Jeremy A.
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Customer did not leave a comment.

Shawn S.
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John S.
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Friendly staff and great equipment

Hazel P.
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The couple who work there are so friendly and professional. They will make sure to have everything you need and make you feel as though you made a friend in the process. Also the owner is an Air Force veteran and I am all about supporting the military. I have rented from them before to do a local move and made sure I went through them again.

Mark Z.
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great experience, thanks!

ELAINE H.
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I picked my truck up with my mobile device, as the location was closed. I could not check in because I was earlier than expected, but had never done mobile before. I called the 1-800-UHAUL number for assistance and it took over 30 minutes to get assistance. Unacceptable! You need to work on the 800 number assistance times! Dierycks' customer service was excellent! I would rent from here always in future and recommend to friends.

Rodd K.
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Customer did not leave a comment.

dan S.
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My sincere hope is that customers would treat any equipment from u haul like it's their own so u haul can continue to give us great service like they do. I appreciate what they do for all of us and I want them around for many years to come. Great job u haul and thank you for many years of great service!!!!

Aaron P.
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Customer did not leave a comment.

Joel K.
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Customer did not leave a comment.

Joseph W.
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Customer did not leave a comment.

Thomas O.
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Customer did not leave a comment.

Stephanie P.
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Excellent service!

KEITH M.
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Service was great

stephen T.
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Not up to uhaul standards

Amy S.
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Customer did not leave a comment.

LeeAnne S.
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Customer did not leave a comment.

MIKE K.
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Very convenient,and friendly guy. Helped me check in right away.

Rachel J.
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Google is how I found this location, and it gave me the phone number of this location, but the address it sent me to was a closed down building. The woman at this location was very helpful though, explaining to me where to go. They were also very helpful in taking my unscheduled drop off. Much appreciated!!

CROIL H.
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Customer did not leave a comment.

KATHLEEN B.
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Staff was very helpful and friendly.

cheryl H.
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Customer did not leave a comment.

john R.
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helpful crew

No reviews have been submitted for this location.

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