Customer did not leave a comment.JASON H.
Customer Reviews for Diesel Truck Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am very disappointed. I rented the truck over a week prior to pick up, went to the original destination and they did not have the truck I ordered. They did find one for me, at Diesel Truck repair, they did a great job, but it was frustrating having to drive around to get the truck I ordered.JEFFREY G.
They were patient and helpful. Could use some pickup trucks or small haul box trucks. The only thing the business could do is mark the entrance and office clearly. But they were Awesome on Customer Service!WALTER M.
Did not see a u-haul drop box for key but found a combo box that I dropped key in . Really needs a sign above drop boxHubert W.
Customer did not leave a comment.MATTHEW B.
Customer did not leave a comment.Carola D.
Customer did not leave a comment.TIMOTHY H.
Customer did not leave a comment.Crystal H.
There were some computer issues with website that delayed our departure.HUGH P.
I rented moving equipment here, and the transaction went smoothly enough. However, this U-Haul location is a heavy-duty truck repair facility that also rents U-Haul trucks, trailers and equipment as a side gig. Their "business office" is dark, dirty and messy and the operators are working mechanics. This has to be the dirtiest, most unprofessional U-Haul location I've ever visited across the U.S.A. P.S. No one was wearing a mask.DONALD C.
Customer did not leave a comment.Ashley A.
New to renting and then the associate (young kid) wanted to get in my car and back it up to park it although it was the smallest towing box Uhaul offers.KIM M.
Customer did not leave a comment.Charlotte G.
The location was great but Uhaul customer service sucked! They wanted two different verification numbers and took way too long to process everything. For a process that should've been quick and easy, it was not!Karima J.
My quote vs what I was billed was unjust. Very unprofessional and misleading! I went 9.5 miles over my estimated mileage. However, I was supposed to get moving blankets ($10) and there was none. Over-mileage and no blankets should have netted out even. Was quoted $64 and uHaul tried to charge me $97.Cameron S.
Customer did not leave a comment.Sam P B.
people were extremely friendly.. they couldn't apologize enough to me even though none of that mess was their faultLinda R.