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Adrian U.
Customer Reviews for Dillons Corral LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I returned the Trailer the same day at 4pm like I said zi would but when I arrived I found it closed! A sign on the gate advised me they closed at 3 on Saturday and Tuesday, nothing there to advise me on what to do after hours! Other than that it all worked out well and I am Very Happy with the Equipment and Price! TY Dillions
WILLIS S.The best customer service ever. We will definitely go there every time we rent a U-Haul.
arn T.Customer service is the best. We will be using this place all year long.
arn T.Very convenient, secure safe and I loved the online option of pick up and drop off on
Martha S.The service is great. We will be renting from this location all year.
arn T.Easy to get in and out.
JAMES A.Great equipment, great service, great pricing. In a world where everything is overpriced, and so many service experiences leave you feel like you're being taken advantage of, Uhaul provides the best experience. The people are always top notch.
Stewart R.I was not aware of mileage limitations and that I would be charged for extra miles. I don't know if I want paying attention or if it wasn't mentioned. I would suggest this be made more clear.
Benjamin P.One of the trailers smelled of gasoline inside but Cary showed us a better one.
michael L.Another amazing uhaul experience!
Stewart R.Getting a confirmation email as to my drop of the trailer
david W.The facility was closed and we were not provided with the code to obtain the keys.
Kenneth O.The clerk was very helpful and professional.
Miles W.No further comments
Andrew M.Check in and out was very easy..
william M.Could not drop off using the uhaul app. App was not working properly. Had to stay an extra night to drop off in person.
Anthony D.Drop off location was nice and well secured. As instructed, parked & secured vehicle, and placed keys in drop-box. Personal not available due to after-hours.
DWIGHT B.The UHaul app changed my return location without notification.
ROBERT K.I want to know when I get the deposit back. And why I was required to pay one anyway.
Jana C.UNLOADING CREW WAS A NO SHOW. PLEASE REFUND MY PAYMENT FOR THEM.
Paul V.Dillons tried to give us an okd trailer. They wrote an entirely different contract than my reservation resulting in a phone call requesting trailer be returned to them rather than Oro Valley on 5/2. They arenot open on Sunday so we were overcharged. Ery poor service.
SHARLYN K.Booked a 3 day use and was charged 4 days. Also returned rental truck a day early as planned to another location. Still working on getting a refund after 2 days drop off! No response from my voice messages. Dillons in Benson Arizona.
DANA D.Great customer service. Very pleasant experience.
Alan K.Great service!
Charles M.Super friendly and helpful. I had a great experience and can't think of anything that could be improved upon. Rental was easy, trailer was in great shape and towed well. Great customer service from Dillons staff!
Matthew D.very good to deal with would highly recommend
Theresa B.Carrie was very friendly and helpful in helping decide what type of trailer would work for me and she explained all the options and helped me hook up the trailer to my truck. She was very efficient and professional and it didn't take long at all from the time I walked in to the time I left. Easiest way to rent a trailer or moving truck is to contact Carrie
Mike M.Ladies in the office were great & very helpful, but when it comes to checking in/out any piece of equipment, including hooking up a trailer (which I had to do & I`m on SSDI) Uhaul THINKS it`s the customers job to do that & they are totally WRONG!!! I had to manuver the car trailer to my rv & load our car without a spotter & that`s just plain lazyness on Uhauls part. I will NEVER rent ANYTHING from Uhaul EVER again. I`m fed up with ppl using COVID 19 as an excuse to not do their job!!!
ROBERT A.Better Internet
Paula Q.The lady Carrie was very courteous and efficient. Overall, a good experience with them.
MITCHELL W.Like new vehicle. Pick up and drop off were easy using the online checkin tool. Great rental.
William T.The lady at the desk was not the nicest. Seemed very frustrated and impatient because this was my first time renting. Failed to mention needing to refill the gas; I assumed that with .89 cent a mile that was included but not. Prices seemed a bit high but with everything costing more I can understand. The overall pickup and drop off process wasn't too difficult.
Haley W.Very easy drop off and the lady there was helpful.
WILLIAM M.Great location
JOHN H.My experience at Dels uhaul was the following, smooth, friendly, helpful. Employees were on the job on time caring for the customers. Highly recommend.
RANDALL S.Beware, Your online quote will not be honored. I was charged twice as much as the online agreement. Unfortunately for me the confirmation email that I received did not show the quoted price. How convenient. If you have to use U-Haul I'd take a screen shot of your quoted price.
Jim A.What a wonderful experience, organized and attentive staff at Dillons Corral, look forward to working with them with future needs as well as their storage facility.
Eddy M.