Tried to steal from me about the gas tank. Saying I needed to fill it up past a level that I received the truck. I had only driven 5 miles in total for the entire route and I had photo evidence that my gas tank was not below the amount they stated. They tried saying I received the vehicle at a higher fuel rate than it was which it wasn’t because I had photo evidence. Then tried to say I drove too much but I have evidence of before and after of the mileage. Then showed me a screen saying $15 for environmental protection but when I got the truck back it was the $15 insurance which I opted out of. The truck was dirty and definitely scratched up. The counter didn’t say hello or acknowledge me when I was the only one in line for over 10 mins.
Timothy B
Customer Reviews for Dinero A Casa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck I got was very dirty smells and nasty . I the tires and under the tire was full of mud that ruin my house drive way . I only drove 6 miles which less than a gallon of gas I purchased one gallon and after that the guy at this location charged me 4 gl of gas . The store owner was slow and does not speak good English .His location and himself should not represent U- haul . I am very unhappy of the service . I also ordered a Dollie’s which the store owner forgot to include it . Very frustrating about the service and unfair charge .
GAMAL K