Just treat them the same way you did it us!! Thank you so much!!
GABRIELA C
Customer Reviews for Discount Auto Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location was closed when I dropped off my rental Sunday morning
DAVID NCustomer service was excellent
Joanie AFriendly staff, quick pick up and easy return.
SONDRA VThank you
TEDARIAN JSuper friendly, polite and helpful staff. Quick and easy process.
SANDRA WThe initial reservation was changed to a different location to pick up the truck. When I arrived the person working there asked if I had the code to the lock box. I did not. So I spent 30 minutes waiting to speak with someone with u-haul to get the code. Turns out the business was supposed to start the process and have me pay before THEY received the code to give me the keys. It’s like they had never done it before. Very frustrating as I then arrived late to load the truck. I arrived at 08:00 and an hour should have been way more than enough time to finish the pick up process. If a location is going to act on u-haul’s behalf they need to know the process.
Kevin H