Slow service. No hard copy of rental agreement. Truck was clean on the inside. But the windshield was bug covered.
PAUL G
Customer Reviews for Discount Food And Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was clean, but it was not well maintained. The brake lights did not work. The turn signals did not work, the check engine light was on the whole trip from Oklahoma to Arkansas. Every time you made a left-hand turn, it shook the entire truck.
Becky EJust a new location and maybe they are not used to having uhaul there. The owner was on vacation so the girl working was very sweet but did not know how to do the release. The truck was dirty in the cab with garbage on the floor and sticky drink spilled all over the dash area. The truck itself was good. But all the folks i spoke to at Uhaul were awesome. The drop off was fast and efficient and the staff were very friendly and helpful!!
ELIZABETH MArrived and the door to the store was locked. Waited 5 minutes for the clerk to return. The clerk did not know what to do and had to call her boss. We had requested a dolly and the store did not have a dolly so we had to go to the U-Haul supply store on 29th. Waste of time.
Amber BThe worst experience I've had with uhaul and now they won't refund my $200 they took from me
EDWARD A