I was not sure I was at the right location since the owner has a running gas station in-front of the drop off zone. This owner had expected me to back in the 6x12 trailer I used into a tight parking spot, HALF on a hill, with the box truck next to it. I had asked for help backing it in since I could not see, and the owner sat on their phone the entire time without helping me. It got to the point where the owner had told me just to leave the trailer half out of the spot (as I could not get it all the way straight in because of the angle and other cars speeding around me to get in to the gas station). No closing paperwork was explained or printed out for me, and yes the app is great to an extent in that department.
Jenna M
Customer Reviews for Discount Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app would not allow us to check out the trailer at the scheduled pick up time. We had to call corporate (which is never fun) and have them override the system then talk to the on site manager so we could check out the trailer.
Evan HExcellent
KAIRAT NRefund my 100 dollar deposit
Jessica P