Customer Reviews for Discount Muffler

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Muffler

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HAROLD R.
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The U haul representatives were more than just helpful, they went out of their way to make my experience smooth and a delight to have meet wonderful representatives of u haul.

CHRIS J.
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Awesome service. Was able to acquire a trailer within an hour.

alex J.
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We are a military family and have used uhaul for every stateside move, including this one. It saddens me to give this review but I feel it is fair and that we were patient with every inconvenience that uhaul gave us on this trip. So, to have charges tacked on at the end felt very wrong. We were charged fees at drop off for mileage and gas. Our gas was one notch below the quarter tank (where it was supposed to be). That being said, our drop off location was not originally this spot. We were emailed with another location in town, then upon arrival, the provided uhaul asked us to then drive the truck back across town because they needed it at another location. Being patient and understanding, we said yes. We took the 16 mile trip to the other uhaul in town and dropped off. I did not feel that the extra charges for mileage and gas were fair because when we dropped the equipment off in the original provided location, everything was as it was supposed to be. I felt very taken advantage of.

Daniel P.
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Returned after hours, but done business with owner a few times before.

Chiquita L.
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Customer did not leave a comment.

Eric K.
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Customer did not leave a comment.

Temicka Y.
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Great customer service! Thanks

chelsea D.
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Customer did not leave a comment.

Sarah S.
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Make sure that the wiper fluids are full other than that, the service was excellent and the truck with the trailer was excellent equipment.

Dave L.
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Customer did not leave a comment.

Kendall M.
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margo C.
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Couldn't pick up the truck until 11:00 a.m. and the day was already half over and the place opened up late.

tim S.
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Windows and outside mirrors needed cleaned

Kerene K.
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Customer did not leave a comment.

Blaine L.
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kerry S.
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Bobbie F.
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JOSEPH G.
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Erin R.
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Joshua B.
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The gentleman there was easy to work with on my trailer turn in and I will use again.

JOE O.
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Took care of my needs and friendly service.

Ashley C.
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HELP YOUR CUSTOMER WHEN THEY NEED IT. SPECIALLY IF YOU PAY FOR INSURANCE AND ROAD SIDE ASSISTANCE

Stan P.
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Customer did not leave a comment.

Michael M.
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Brandi F.
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Thomas T.
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Cameron K.
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Great guy to work with and does awesome exhaust work.

KENNETH S.
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It was a bit too expensive, the truck had an ad that said $19.95 in town, and it cost $131.00 I needed to use it so I guess it was worth it, but way too much

MIKE K.
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Customer did not leave a comment.

Jeffrey B.
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GARY G.
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Ariana M.
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robert K.
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Vehicle was clean but one of the headlights was out. Did not know this until we had left the facility

Jesse B.
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Thanks Tim!

Wilmer W.
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Absolutely amazing customer service!!!

Marlon G.
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I had to spray the appliance dolly wheel bearings with WD-40 since the wheels were dragging. Worst part was when I got 50 miles out of town the low oil light came on.

NICHOLAS T.
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Very friendly and helpful

BOB B.
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Customer did not leave a comment.

Philip J.
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The truck had a tough time shifting. It would go above 5000 rpms then shift. It ate up a ton of fuel.

FRANKLIN K.
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good job

Cruz G.
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Customer did not leave a comment.

PAUL B.
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The trailer tie down ratchets need replaced. Otherwise everything was excellent.

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Tim Moeller was gave me excellent service and was patient with me and help me get the trailer loaded so everyone should come to this U-Haul company only submit

JOSEPH G.
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Tim is a great guy, with immaculate customer service skills. I will definitely use U-haul through him here in Mountain Home, ID and only him. Thanks!

MITCH P.
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Excellent Service!

TIM O.
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Customer did not leave a comment.

michellE B.
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We were charged for two 24-hour rental periods even though we only had the truck for one 24-hour period. This happened because we were scheduled to pick up the truck at 2:30pm and arrived early to allow enough time to complete paperwork, etc., but rather than adjusting the return time, it was left as 2:30pm the next day, causing the system to register it as us having the truck for 24 hours and 17 minutes. After phone calls and emails to UHaul, this still has not been corrected almost a month later. I am extremely disappointed and will not use UHaul again in the future if this is how they want to conduct business.

Ron A.
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Customer did not leave a comment.

Beverly H.
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Customer did not leave a comment.

robert S.
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Consolidation of uhaul locations in this city needs to happen. Had to go to 3 locations total to find my reservation and didn't end up getting the original type of trailer I reserved. Customer service was non existent in 2 locations, desert sun reality and horizon storage, finally after calling all morning then showing up to another location that was closed as well I was redirected to discount muffler. I think all business should go to discount muffler for mountain home. I can't begin to explain enough how frustrating my experience was this morning with the other locations.

Susan B.
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Again, was a pleasure dealing with this U-Haul return site, the people were friendly and accommodating, we did not have to wait at all for the inspection and the entire process took less than 10 min.

henry O.
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trailer worked as advertised. perfect for my use. was ready when I needed it

TONYA V.
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I thought everything was amazing!! Tim was very nice and helpful and did a great job making sure that we were taken care of! It was my first time ever renting a U-Haul and it was a great experience!

Russell C.
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Customer did not leave a comment.

Samuel N.
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DALIS T.
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Thanks for coming in on fathers day!

TERRI R.
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Customer did not leave a comment.

JENISE Z.
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I was scheduled to pick up at a different location but they were not open and your company had to send me to another location. Your company should check to see if the location you are sending your customers to is actually open for business for the day pick up is scheduled.

Egan H.
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Great job taking care of us last minute. We had a reservation at another location in town. When that store didn't open, I was able to get a truck at Discount Muffler. Everything went smoothly and would highly recommend this location.

Nathan S.
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Customer did not leave a comment.

Wayne G.
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DAVID I.
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Very friendly and helpful

LINDA G.
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I was very impressed with the service. I don't know what should be changed.

millie M.
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Customer did not leave a comment.

NATE W.
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vanessa J.
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WENDY B.
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This facility and owner was above and beyond exponential. The transaction was extremely easy. The truck I received was very well kept, excellent condition and I was treated as a valuable customer to U-Haul. I would recommend this establishment for not only its U-Haul privileges but as its root services as well. Tim owner of Discount Muffler made the whole experience seamless and I will always return to his establishment and U-Haul for all future needs in any type of service U-Haul offers. It does not get any better than this!

ERIC P.
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Customer did not leave a comment.

Heather S.
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Great location. Professional and efficient!!

Warren M.
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No issues from the moment I arrived. The owners, I presume, were courteous and fun. I was in the door and on my way in less than 10 minutes.

ED S.
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Customer did not leave a comment.

Todd R.
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I just want to thank Tim for meeting me on his day off, I enjoyed meeting him. Thank you again..

Jeremiah O.
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I will never rent a uhaul again from this location. The owner was verbally and physically aggressive towards myself and my wife. I made a police report with the local sheriffs office. Also owner threatened to charge me for damages that had already been marked by the pick up location, for a full cleaning of the truck inside and out, and a full tank of fuel. Uhaul can reach me at(915) 478-8935 if they want. Worst experience with uhaul ever, and I'm not sure I will ever use you again.

Ron M.
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Customer did not leave a comment.

TIM O.
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Customer did not leave a comment.

Erin B.
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Customer did not leave a comment.

ROBERT B.
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Customer did not leave a comment.

Jennifer Z.
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We were so impressed that Discount Muffler made a special trip to pick up our truck and auto transport. We would have been stuck making a 100 mile round trip had they not gone out of their way. Thank you!!!

Nicole B.
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Make sure truck is really looked over. Truck was given to us with 20 & 30psi in the rear driver side.

JEFF N.
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Customer did not leave a comment.

Daniel S.
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Nothing. The people there were very nice and helpful. Keep up the good work.

deborah O.
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I had no complaints on this location, the owner was very pleasant..

Megan E.
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Customer did not leave a comment.

GENEVIEVE F.
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Customer did not leave a comment.

SANDRA H.
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No running lights on the dolly. Tim did open for me on a Sunday!!!! Thanks Tim..??????

JEFF N.
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Customer did not leave a comment.

Norm C.
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Customer did not leave a comment.

LOUIS H.
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The staff that assisted was very helpful and understanding of our unique situation. We would and will rent from Tim again.

MICHAEL C.
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Customer did not leave a comment.

Jaclyn A.
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Customer did not leave a comment.

DOUGLAS T.
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It took 45 minutes to do the paper work. They were confused as heck over how to process things, but friendly enough.

Matthew R.
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Customer did not leave a comment.

ROBERT C.
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Due to several computer related issues it an hour to rent a small trailer. I gave my information 3 times and the system kept dumping it. The owner/operator had to call 1-800 Uhaul to enter the information. Worst experience I ever had at any business. The owner was very nice and was frustrated with the Uhaul system dumping my information.

RACHEL D.
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Great customer service! Thank you!

ANDREW P.
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Customer did not leave a comment.

WIlliam B.
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Great customer service upon return.

Randall S.
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Nothing

WALTER W.
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Tim is awesome!!!!!!!!!

Landon A.
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The owner was very nice and stayed open late for me to get the truck rented for the time I needed it. Best experience I have had trying to rent something

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