Stop taking advantage of your customers.Kevin C.
Customer Reviews for Dispatch Shipping & Courier
(U-Haul Neighborhood Dealer)
Oakland Park, FL 33334
(Next to metro PCS)
Services at this Location:
- Mon–Fri9 am–6:30 pm
- Saturday10 am–4 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up the great service!JACK F.
Customer did not leave a comment.Kevin W.
Customer did not leave a comment.JONATHAN J.
Very great customer service and smooth process clean truck and very easy serviceLATIA B.
They were very accommodating as I had to extend my rentalmark J.
Customer did not leave a comment.MATTHEW M.
Awesome people!! The best service in the area. Thank you Jennifer and Victor.RONY D.
el encargado fue todo un profesional muy buena atenciÃ³n. DeberÃan de existir mÃ¡s personas como el gran carisma, sabidurÃa y amor a su trabajo Dios lo bendiga siempre saludos y bendicionesAndrios R.
Steering in van was dangerous. Man tried to overcharge me when arriving even though I had done online check in. Then when I returned van they charged me extra for fuel when I had already put fuel in. I done 37 miles in the van I put 3.959 gallon back in they then charged me for another 8 gallons. In my working out that van does 3 mile per gallon. A Ferrari does more MPG than that.Mark E.
This was by far the best experience I have ever had with uhaul !!! The people here who run the facility were friendly and so helpful !! When I need another truck I would come here !! Thanks again for giving us hope in uhaul after some terrible experiences!!Carolyn R.
Excellent operation. Very professional staff.DELFINO R.
Customer did not leave a comment.sam M.
I didn't even hire a vehicleKyle T.
Jennie was extremely helpful and pleasant to deal with.tomce G.
Everything perfect . Clean and neat !! Thank youHernan B.
Customer did not leave a comment.KEITH P.
Customer did not leave a comment.Ryan W.
Have used U-Haul several times and each time it was a seamless process with no problems. Vehicle in excellent condition, no surprises. This last rental experience was the best ever. Quick, pleasant service at a reasonable price.william C.
There was broken glass inside the cab as well as inside the drivers door, bc when trying to roll the window up or down u could hear and feel glass grinding. There was also a sound of â€œbreaking glassâ€ when rolling the window.Jason P.
The business that rents out the U-Haul equipment is very nice and professional. The staff at this location is top notch. My complaint is against U-Haul corporate and their IT department for not fixing their app and making sure it works properly. I spent 30 mins in the hot sun trying to get the app to work properly. I had to use the website on my phones web browser. I went to iTunes and according to other user reviews the app has not been working properly since May! Please make your software engineers fix the app and make sure it works properly.Gary V.
Customer did not leave a comment.RIchard G.
I was everything ok and any problem at al .. Thank youHERNAN B.
quick service thxJOHN P.
Customer did not leave a comment.NOPCHAI B.
Customer did not leave a comment.STEPHANE L.
Customer did not leave a comment.VICTOR S.
Customer did not leave a comment.richard S.
I don't believe its the facilities fault . Uhaul is very poor on updating the inventory availability with every location . They need facts and not possible returns for reserved rental scheduled. Very dissatisfied. This dealer location tried and was very good. The whole Uhaul process was very poor from the company/ coporate level .BRYAN G.
Customer did not leave a comment.Sarah J.
The lady who received me was very communicative and we'll mannered. Great customer serviceNicole P.
Customer did not leave a comment.LA SONYA H.
Polite and professional.DEBRA S.
Michelle was very friendly, professional and helpful. She made our whole rental experience GREAT!DAVID C.
Allow option for trailer to be dropped at another u haul locationROBERT K.
Personnel was fabulousJeffrey T.
Customer did not leave a comment.Victor S.
I only use this U-Haul location. The trucks are always in good condition and the service is always fantastic. Thank you.ELYA A.
Customer did not leave a comment.Richard L.
Customer did not leave a comment.WAYNE H.
Customer did not leave a comment.SHEIK A.
Customer did not leave a comment.Victor P.
Very friendly and accommodating personnel, it was perfect for my needs.Roberto M.
Customer did not leave a comment.RONY D.
The best place to rent a Uhaul truck or trailer in Oakland Park, ask for Michelle or Jennifer, if they don't have available, they will found something for you!Rony D.
Customer did not leave a comment.Jared W.
Customer did not leave a comment.Jerry G.
It was a pleasure doing business with the people at this location. They were friendly and helpful. It was easy in and easy out. I would highly recommend this location. It's my new go-to.Michele D.
The manager went above and beyond to help me return my rental, she was awesome.ANTHONY A.
Flexiblel, friendly and really know to care customers!!ANGELO L.
Excellent attention and collaboration of the staffMARIA S.
The best service in Oakland Park, Michelle and Jennifer are awesome!Rony D.
Everything was perfect. Truck was clean and ran well. Thanks for your time and for being so kind and accommodating! Really appreciate it!Kate R.
Customer did not leave a comment.JAMES D.
I would only recommend if they are open. The task of getting keys and returning is long and tediousELEANOR S.
This location was great, but there has got to be a better way of renting trucks than the surprise location change the night before your rental. I rented a truck at a location within walking distance of my house, but at UHaul's convenience I had to pick up a truck at a location of their choosing.Michael R.
these ladies are the bestmichelle Y.
Customer did not leave a comment.Lloyd S.
very friendly and helpful staffMaria S.
Customer did not leave a comment.Lawrence R.
friendly staff, very fast service, I recommend it 100%Edison R.
Customer did not leave a comment.Stacy R.
Michelle was super friendly and helpful. Highly recommend this location.David W.
Organized and professionalTodd R.
Box was almost impossible to open to get the key. Customer support was not helpful. App froze up many times while using. Uhaul smelled like cat pee. Awful experience.Darin B.
Customer did not leave a comment.FELIX ANTONIO A.
Customer did not leave a comment.samuel S.
Tucked away in a strip mall, but worth finding. Staff are helpful and this location provides for all shipping methods as well.Braden F.
Excellent services, very efficient and really professional staff. Recommend 100%luis C.
Customer did not leave a comment.Vanessa R.
Continue to provide outstanding service to each of your customers. This location provides excellent service and the equipment is always in great condition. Thank you.ELYA A.
Improve online ordering and return process, more places in systemrobert K.
Great customer serviceDavid B.
Continue to provide clean and quality equipment and excellent customer service. Thank you.ELYA A.
The last time I rented a vehicle it had roaches. So just a note to make sure all vehicles clean prior to the next customer use. Otherwise it's convenient and I received great service.Steven R.
Great customer service and professionalism from Michelle and Jennifer. Clean vehicle, extremely smooth ride. Pleasant experience. Highly recommended.Grantley D.
There was only one employee at this location and she was FABULOUS! She was multi tasking and took care of 3 of us at the same time... I was renting a truck the others were transferring funds. She gets 10 stars and I am just sorry I don't remember her name.robert C.
Nothing. Every thing was greatCharmain A.
Attendant did something to impute to dashboard to increase mileage 15 miles . When I filled up it was 82. After shefiddled with the controls it was 98. Cheated me out of 16 dollarsDavid K.
The lady that answers the phone and took our reservation And handed us the keys was so nice helpful kind because I have a bad back You should give this girl a raise and have her teach other people to interact with the public Wonderful ladDawn S.
Customer did not leave a comment.Johanna D.
Customer did not leave a comment.Tanns P.
We were very pleased it was courtesy and professionalism and I would definitely use you againmike M.
The customer service rep was very helpful and accommodating.Beatrice K.
Customer did not leave a comment.Rosa A.
Customer did not leave a comment.Charbel A.
great servicemichael B.
Customer did not leave a comment.GUIDO P.
Customer did not leave a comment.VICTORIA K.
Friendly serviceeric F.
Loved being able to reserve a van online. The check out/check in process was swift and efficient.Bruce T.
Experience has been great. Have rented 3 times from this location. This is now my go to location as long as equipment is available. Will definitely recommend.Patrick G.
Customer did not leave a comment.Oscar V.
Experience was greatPatrick G.
Excellent servicePaola B.
The location and the rep was wonderful. However, the was miles away from my target destination even though I had a reservation for a closer location but the location I had the reservation for didn't have the truck so I had to go far just to get itNoel N.
They were very Efficient good and pleasantWendy P.
Nothing comes to mindHAROLD V.
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